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ServiceNow AI Platform EUVDEUVD-2026-113334

| CVE-2026-103094 HIGH
Plaintext Storage of a Password (CWE-256)
2026-10-29 SN GHSA-22w9-gfhr-4v85
7.1
CVSS 4.0 · Vendor: SN
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Attack ChainAIDerived

Hypothetical attack flow derived from CVE metadata – not a confirmed exploit chain

  1. Access
    Authenticate as low-privileged ServiceNow user
  2. Delivery
    Access system table holding persisted credential
  3. Exploit
    Read victim's plaintext password
  4. Execution
    Reuse credential to impersonate victim
  5. Impact
    Access data outside original authorization

Vulnerability Assessment

Weakness
CWE
OWASP Top 10:2025
A06:2025 - Insecure Design
ASVS 5.0
V6 - Authentication Credential storage protection
Exploitation Conditions

Exploitation requires (1) a valid, authenticated low-privileged ServiceNow AI Platform account (PR:L), and (2) that a user's plaintext password was actually unintentionally persisted into the affected system table - the AT:P metric reflects that this conditional persistence must have occurred, so it is not guaranteed in every instance. The attacker must be able to view/query that system table. What LIMITS exploitation: authentication is mandatory (no anonymous access), impact is confined to instances where the plaintext persistence actually happened, and it is resolved by upgrading to a fixed release (e.g., Australia Patch 4 Hot Fix 1 / Patch 4m / Patch 5, Zurich Patch 11 Hot Fix 1 / Patch 12 / Patch 13, Yokohama Patch 13 Hot Fix 4a, Xanadu Patch 11 Hot Fix 7a, per KB3228994). No user interaction by the victim is required (UI:N).

Impact

This is a credible but not emergency-grade priority, consistent with the vuln.today 'this_week' decision label. The CVSS 4.0 vector (AV:N/AC:L/AT:P/PR:L/UI:N) shows a network-reachable flaw of low complexity, but it is NOT unauthenticated: PR:L means an attacker must already hold a valid low-privileged ServiceNow account, and AT:P (Attack Requirements: Present) indicates exploitation depends on a precondition outside the attacker's direct control - namely that a user's plaintext password actually got persisted into the system table. The impact side is what drives the 7.1 score: VC:H (the disclosed plaintext credential is high-value confidentiality loss) plus subsequent-system impact (SC:H/SI:H), reflecting that a stolen plaintext password can be reused to access or alter resources beyond the originally authorized scope. No EPSS score, KEV listing, or PoC/exploit reference was provided in the input; ServiceNow explicitly states it is not currently aware of malicious exploitation. There is therefore no evidence of active exploitation or weaponization - the urgency here comes from the vendor advisory and decision label, not from exploitation telemetry. Net: a real, patch-this-week issue because it leaks credentials and enables lateral/privilege reuse, but gated behind authentication and a conditional trigger, so it is not a drop-everything unauthenticated RCE.

Exploit ScenarioDerived

An authenticated low-privileged ServiceNow user browses or queries a system table that, due to the flaw, retained another user's password in plaintext, and reads a credential they were never entitled to see. They then reuse that plaintext password to log in as the victim and access data or functions beyond their own authorization. No public exploit identified at time of analysis, and ServiceNow reports no known malicious exploitation.

This Week Schedule remediation this week. Why: HIGH severity (CVSS 7.0-8.9).
No patch listed yet 0.3% exploitation probability (EPSS)

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AnalysisAIv1 – Oct 29, 2026

Plaintext password disclosure in ServiceNow AI Platform occurs when the platform unintentionally persists a user's cleartext credential in a system table, allowing an authenticated low-privileged user who can view that table to read a password they are not entitled to see. Exploitation requires a valid account and that the unintended persistence actually occurred; no victim interaction is required. ServiceNow has released fixed patch levels, states it is not aware of malicious exploitation, and no public exploit identified at time of analysis.

RemediationAI

Vendor-released patches fix CVE-2026-103094; apply the fixed release applicable to the deployed branch: Australia Patch 4 Hot Fix 1, Australia Patch 4m, Australia Patch 5, Australia Patch 2 Hot Fix 3b, Zurich Patch 10 Hot Fix 3a, Zurich Patch 11 Hot Fix 1, Zurich Patch 11m, Zurich Patch 12, Zurich Patch 13, Yokohama Patch 13 Hot Fix 4a, or Xanadu Patch 11 Hot Fix 7a. The vendor advisory is KB3228994 at https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB3228994. The supplied data does not describe a vendor workaround or compensating control; ServiceNow's stated guidance is to apply appropriate updates or upgrade to a patched release, and no public exploit identified at time of analysis.

Affected VersionsENISA

ServiceNow AI Platform 0 <Australia Patch 4 Hot Fix 1
ServiceNow AI Platform 0 <Australia Patch 4m (m-branch)
ServiceNow AI Platform 0 <Zurich Patch 13
ServiceNow AI Platform 0 <Yokohama Patch 13 Hot Fix 4a
ServiceNow AI Platform 0 <Australia Patch 2 Hot Fix 3b
ServiceNow AI Platform 0 <Xanadu Patch 11 Hot Fix 7a
ServiceNow AI Platform 0 <Zurich Patch 11 Hot Fix 1
ServiceNow AI Platform 0 <Zurich Patch 11m (m-branch)
ServiceNow AI Platform 0 <Zurich Patch 10 Hot Fix 3a
ServiceNow AI Platform 0 <Australia Patch 5
ServiceNow AI Platform 0 <Zurich Patch 12

Affects your stack

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Technical ContextAI · show details

ServiceNow AI Platform is an enterprise workflow platform whose data is stored in system tables; this CVE is an information-disclosure issue in which a user's plaintext password can be written into such a table instead of remaining protected. The input assigns no CWE, and the specific table, code path and trigger are not described in the available sources. The assessed CVSS 3.1 vector is AV:N/AC:L/PR:L/UI:N/S:C/C:H/I:N/A:N: the PR:L metric confirms that exploitation requires an authenticated low-privileged account, the changed scope and high confidentiality values reflect exposure of credentials beyond the initially authorized user, and there is no integrity or availability impact. The CVSS 4.0 vector's AT:P metric captures the additional precondition that the plaintext password must actually have been persisted; this is not guaranteed on every instance. The CPE cpe:2.3:a:servicenow:servicenow_ai_platform:*:*:*:*:*:*:*:* identifies the affected platform across the listed release branches, and ENISA EUVD lists version cutoffs for the Australia, Zurich, Yokohama and Xanadu branches.

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Severity by source

Vendor (SN) PRIMARY 7.1 HIGH
CVSS:4.0/AV:N/AC:L/AT:P/PR:L/UI:N/VC:H/VI:N/VA:N/SC:H/SI:H/SA:N
vuln.today AI 7.7 HIGH

Authenticated low-privileged user (PR:L) reads a persisted plaintext password over the network (AV:N/AC:L); disclosed credential enables access beyond the vulnerable component (S:C, C:H); no direct integrity/availability impact.

3.1 AV:N/AC:L/PR:L/UI:N/S:C/C:H/I:N/A:N
4.0 AV:N/AC:L/AT:P/PR:L/UI:N/VC:H/VI:N/VA:N/SC:H/SI:N/SA:N

Primary rating from Vendor (SN).

CVSS VectorVendor: SN

Attack Vector
Network
Attack Complexity
Low
Attack Requirements
Present
Privileges Required
Low
User Interaction
None
Vulnerable system: Confidentiality
High
Vulnerable system: Integrity
None
Vulnerable system: Availability
None
Subsequent system: Confidentiality
High
Subsequent system: Integrity
High
Subsequent system: Availability
None

DescriptionCVE.org

ServiceNow has remediated an information disclosure vulnerability that was identified in the ServiceNow AI Platform. This vulnerability could cause a user's plaintext password to be persisted in a system table, potentially exposing that password to a user who otherwise would not be entitled to view it.

ServiceNow remediated the vulnerability through security updates that address the unintended persistence of plaintext credentials. We are not currently aware of malicious exploitation against ServiceNow instances. We recommend customers promptly apply appropriate updates or upgrade to a patched release if they have not already done so.

Executive ViewAI

Why It Matters

CVE-2026-103094 affects the ServiceNow AI Platform, where certain configurations may cause user passwords to be stored in cleartext, potentially exposing credentials to unauthorized low-privileged users. This could lead to lateral movement and unauthorized access to sensitive service management data, impacting IT operations and data confidentiality. Leadership should prioritize remediation to prevent insider threats and compliance breaches.

Business Impact: High
Compensating Controls

Apply vendor patch. If patching is delayed, restrict access to affected system tables to trusted administrators, enforce multi-factor authentication for all ServiceNow accounts, and monitor for unauthorized credential access attempts.

Threat Intelligence Overview

EPSS Score
0.3%
Top 81% exploitable
Prevalence
High
ServiceNow is a widely deployed enterprise SaaS/ITSM platform across large organizations
Social Media
1
Sightings
Data Quality
5 sources
Confidence: Medium

How this decision was reached

The engine reads each signal below and applies a fixed list of rules from top to bottom. The first rule that matches sets the recommended action – like a statement, every line is shown.

SignalValue
Severity HIGH
CISA KEV No
Public POC No
EPSS 0.3%
Patch available No
Active threat No
Deciding rule
HIGH severity (CVSS 7.0-8.9)
What every action level means
Emergency Immediate action required. Criteria: CRITICAL + in CISA KEV (actively exploited) without patch, OR CRITICAL + EPSS > 30% without patch, OR CRITICAL + active threat signals without patch.
Act Now Prioritize within 24-48h. Criteria: in KEV with patch available, OR CRITICAL + public POC, OR HIGH + EPSS > 10%, OR CRITICAL + active threat, OR any CRITICAL severity.
This Week Schedule remediation this week. Criteria: HIGH severity (CVSS 7.0-8.9). Patch within normal change window.
This Month Plan within 30 days. Criteria: MEDIUM severity (CVSS 4.0-6.9), lower exploitation probability. Include in regular patch cycle.
Monitor Track and reassess. Criteria: LOW severity (CVSS 0.1-3.9), minimal exploitation risk. No immediate action needed.

SSVC AssessmentENISA

SSVC Decision
Scheduled
Exploitation
None
System Exposure· derived
Open
Automatable
No
Human Impact
High
Technical Impact
Partial

Priority Score

36
Low Medium High Critical
KEV: 0
EPSS: 0
CVSS: +36
PoC: 0
Weaponized: 0
Threat intel: 0
Gov advisory: 0

Attack Technique

Information disclosure occurs when an application unintentionally exposes sensitive data that aids attackers in reconnaissance or directly compromises security.

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