Attack ChainAIDerived
Hypothetical attack flow derived from CVE metadata – not a confirmed exploit chain
-
AccessReach internet-facing Now Platform instance
-
DeliverySend crafted input to scripting path
-
ExploitEscape GlideScript sandbox (CWE-94)
-
ExecutionExecute arbitrary code on platform
-
ImpactAccess/alter instance data beyond intended scope
Vulnerability Assessment
| Weakness |
CWE
OWASP Top 10:2025
A05:2025 - Injection
ASVS 5.0
V1 - Encoding and Sanitization Code injection prevention, sandbox exec
MITRE ATT&CK
2 techniques across 2 tactics: Execution, Initial Access The technique list with ATT&CK links and the kill-chain view is part of the Basic plan and up. |
| Exploitation Conditions | The CVSS 4.0 vector (PR:N/UI:N/AC:L/AT:N) indicates no special conditions - remote unauthenticated exploitation against network-reachable Now Platform instances with no user interaction or authentication required, per ServiceNow's own scoring. The practical prerequisite is network reachability to the instance's scripting/evaluation surface. Limiting factors: the target must be an unpatched build (instances on the fixed Zurich/Australia/Xanadu/Yokohama hot fixes are not vulnerable, and ServiceNow-hosted instances were already updated), and while the flaw is a sandbox escape leading to code execution, SSVC currently rates it non-automatable with no observed exploitation, suggesting exploitation may require non-trivial crafting rather than commodity mass-scanning. |
| Impact | This is a genuine high-priority issue rather than an inflated CVSS number: the CVSS 4.0 vector (AV:N/AC:L/AT:N/PR:N/UI:N) describes a network-reachable, low-complexity, unauthenticated attack with total confidentiality, integrity, and availability impact on both the vulnerable and subsequent systems, and SSVC scores Technical Impact as 'total'. Counterbalancing signals temper the urgency somewhat: EPSS is only 0.32% (25th percentile), the SSVC framework marks Exploitation as 'none' and Automatable as 'no', there is no CISA KEV listing, and ServiceNow reports no known exploitation - so the theoretical severity is maximal but observed real-world exploitation activity is currently absent. Because Now Platform instances are typically internet-exposed SaaS endpoints holding sensitive enterprise workflow data, any organization running a self-hosted or unpatched instance should treat this as urgent and patch immediately despite the low EPSS. |
| Exploit ScenarioDerived | An attacker sends crafted input to an internet-facing Now Platform instance that reaches a scripting/evaluation path, escaping the GlideScript sandbox to run arbitrary code within the platform without any credentials. From there they could read or tamper with enterprise workflow data (tickets, CMDB, HR records) and pivot deeper into the instance. No public proof-of-concept has been identified at time of analysis. |
Get an e-mail when this CVE is exploited, patched or re-scored. Free account.
Alert meAnalysisAIv2 – Sep 01, 2026
Remote code execution in ServiceNow Now Platform allows an unauthenticated attacker to escape the platform's scripting sandbox and execute arbitrary code, gaining more access to the instance than intended. ServiceNow rates this maximum severity (CVSS 4.0 base 10.0) and has patched hosted instances while shipping fixes to self-hosted and partner deployments across the Zurich, Australia, Xanadu, and Yokohama release families. No public exploit identified at time of analysis and ServiceNow states it is not aware of malicious exploitation, though the unauthenticated, network-reachable nature makes prompt patching essential.
Earlier versions of this analysis (1)
Sandbox escape in ServiceNow's Now Platform enables remote code execution within the platform environment, potentially granting attackers access beyond their intended permission level. Scored 8.7 under CVSS 4.0, the vulnerability is network-accessible with low complexity and high impacts on confidentiality, integrity, and availability of the vulnerable system. ServiceNow has deployed patches to hosted SaaS instances and provided updates to partners and self-hosted customers; no public exploit code and no known malicious exploitation have been identified at time of analysis.
RemediationAI
Apply the ServiceNow-released patch for your instance's release family - the specific fixed builds are Yokohama Patch 13 Hot Fix 4, Xanadu Patch 11 Hot Fix 7a, Australia Patch 5 (or the relevant earlier hot fixes), and Zurich Patch 12 (or the applicable Zurich hot fix) - as documented in ServiceNow KB3152242 (https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB3152242). ServiceNow already deployed the update to hosted instances, so hosted customers should verify their instance is on a patched build; self-hosted and partner-managed customers must apply the update or upgrade promptly since they are not auto-patched. Until patched, compensating controls include restricting network exposure of the instance (limit access to trusted IP ranges/VPN via ServiceNow IP Address Access Control or an upstream WAF) and reviewing custom scripted endpoints and inbound processing for anomalous activity - with the trade-off that IP restrictions can disrupt integrations, mobile users, and partner access, so validate allowlists before enforcing.
Affected VersionsENISA
Affects your stack
Find out whether the stacks and servers you run are on an affected version.
Checking this CVE against your own stacks and servers is part of the Basic plan and up.
Technical ContextAI · show details
The Now Platform is ServiceNow's low-code application and workflow engine (ITSM, ITOM, HR, custom apps) that executes server-side business logic in a restricted JavaScript-style scripting environment (GlideScript running in a Rhino-based sandbox). This issue is a sandbox escape classified as CWE-94 (Improper Control of Generation of Code / code injection): attacker-controlled input is evaluated as code and breaks out of the intended sandbox restrictions, allowing execution beyond the confined scripting context. The affected CPE is cpe:2.3:a:servicenow:now_platform, spanning multiple named releases per the EUVD data.
Know when Servicenow gets its next vulnerability
- Watch products and get an email when something new is published
- Check this CVE against your own stack and servers
- Exploit and PoC references, threat intelligence from 22 sources
No credit card · 7-day full trial
Severity by source
CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:H/VI:H/VA:H/SC:H/SI:H/SA:H
Unauthenticated network RCE via sandbox escape with no user interaction; sandbox-to-platform breakout is a scope change (S:C) with full C/I/A impact.
Primary rating from Vendor (SN).
CVSS VectorVendor: SN
Lifecycle Timeline
3DescriptionCVE.org
ServiceNow has remediated a sandbox escape security issue that was identified in the Now Platform. This security issue could allow an unauthenticated user to execute arbitrary code within the Now Platform, potentially leading to more access to the Now Platform than intended.
ServiceNow deployed a security update to hosted instances and ServiceNow provided the update to our partners and self-hosted customers. We are not currently aware of malicious exploitation against ServiceNow instances.
We recommend customers promptly apply appropriate updates or upgrade to a patched release if they have not already done so.
Executive ViewAI
ServiceNow Now Platform is vulnerable to unauthenticated remote code execution allowing attackers to escape the platform's scripting sandbox and gain elevated access without credentials. ServiceNow has patched hosted instances but continues deploying fixes to self-hosted and partner environments. Organizations must immediately assess their deployment model and prepare for urgent patching to prevent complete platform compromise.
No vendor-released patch identified for broad self-hosted deployments at time of analysis. Restrict network access to ServiceNow instances from external sources, implement WAF rules to block exploitation attempts against the scripting sandbox, establish detailed logging and alerting for anomalous script execution and privilege escalation attempts, and disable non-essential custom scripting until patches are deployed.
Threat Intelligence Overview
How this decision was reached
The engine reads each signal below and applies a fixed list of rules from top to bottom. The first rule that matches sets the recommended action – like a statement, every line is shown.
What every action level means
SSVC AssessmentENISA
Priority Score
Attack Technique
Code injection occurs when an application accepts user input and passes it directly into a language interpreter or evaluator without proper sanitization.
Remote Code Execution represents the critical moment when an attacker successfully runs arbitrary code on a target system without physical access.
More in Servicenow
View allRemote code execution in the ServiceNow AI Platform allows an unauthenticated attacker, under certain (unspecified) circ
ServiceNow has addressed an input validation vulnerability that was identified in Vancouver and Washington DC Now Platfo
ServiceNow has addressed an input validation vulnerability that was identified in the Washington DC, Vancouver, and earl
report_viewer.do in ServiceNow Release Jakarta Patch 8 and earlier allows remote attackers to execute arbitrary code via
ServiceNow through San Diego Patch 4b and Patch 6 allows reflected XSS in the logout functionality. Rated medium severit
Remote code execution in the ServiceNow AI Platform lets an unauthenticated attacker, under certain unspecified circumst
Improper access control in the ServiceNow AI Platform allows an unauthenticated user, under certain circumstances, to cr
SQL injection in the ServiceNow AI Platform allows an unauthenticated attacker, under certain conditions, to execute arb
ServiceNow AI Platform has a user impersonation vulnerability allowing unauthenticated attackers to impersonate any user
Missing authorization in the ServiceNow AI Platform lets unauthenticated remote attackers, under certain vendor-undisclo
Unauthenticated SQL injection in the ServiceNow AI Platform allows remote attackers to execute arbitrary SQL statements
ServiceNow has addressed an input validation vulnerability that was identified in the Now Platform. Rated critical sever
EUVD-2026-67218
GHSA-7fw9-72q7-3g7j
NVD
CVE.org
EPSS
Vulnrichment
VulDB
Exploit-DB