Zoho
CVE-2022-47966
CRITICAL
Vulnerability Assessment
| Weakness |
CWE
OWASP Top 10:2025
A03:2021 - Injection
ASVS 5.0
V5 - Validation, Sanitization and Encoding Input validation, output encoding, parameterized queries
|
| Impact | Critical risk (CVSS 9.8, EPSS 94.4%). ManageEngine products (ServiceDesk Plus, ADManager Plus, etc.) manage critical IT infrastructure. Over 20 products were affected. Mass exploitation in January 2023 compromised organizations globally. |
| Exploit ScenarioDerived | An attacker sends a crafted SAML assertion to the ManageEngine SSO endpoint. The assertion contains an XSLT transform that executes Java Runtime.exec(). The ManageEngine server processes the assertion during SAML verification, executing the attacker's commands with the service account's privileges. |
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Alert meAnalysisAIv1 – Mar 26, 2026
Multiple Zoho ManageEngine on-premise products allow unauthenticated remote code execution through SAML SSO functionality due to use of a vulnerable Apache XML Security library, massively exploited in January 2023.
Earlier versions of this analysis (1)
Multiple ManageEngine products using SAML single sign-on are vulnerable to unauthenticated RCE due to the inclusion of Apache Santuario xmlsec 1.4.1, which allows XSLT code execution during SAML assertion processing.
RemediationAI
Apply ManageEngine security updates. Disable SAML SSO if not required. Monitor for unauthorized access to ManageEngine admin interfaces. Check for web shells in ManageEngine directories.
Affects your stack
Find out whether the stacks and servers you run are on an affected version.
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Technical ContextAI · show details
The CWE-20 vulnerability leverages Apache XML Security for Java 1.4.1's XSLT processing during SAML signature verification. The library was designed to delegate security to the application, but ManageEngine's implementation doesn't restrict XSLT execution. Attackers send crafted SAML responses containing XSLT transforms that execute arbitrary Java code.
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- Exploit and PoC references, threat intelligence from 22 sources
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Severity by source
AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H
Primary rating from NVD · only source for this CVE.
CVSS VectorNVD
Lifecycle Timeline
4DescriptionNVD
Multiple Zoho ManageEngine on-premise products, such as ServiceDesk Plus through 14003, allow remote code execution due to use of Apache Santuario xmlsec (aka XML Security for Java) 1.4.1, because the xmlsec XSLT features, by design in that version, make the application responsible for certain security protections, and the ManageEngine applications did not provide those protections. This affects Access Manager Plus before 4308, Active Directory 360 before 4310, ADAudit Plus before 7081, ADManager Plus before 7162, ADSelfService Plus before 6211, Analytics Plus before 5150, Application Control Plus before 10.1.2220.18, Asset Explorer before 6983, Browser Security Plus before 11.1.2238.6, Device Control Plus before 10.1.2220.18, Endpoint Central before 10.1.2228.11, Endpoint Central MSP before 10.1.2228.11, Endpoint DLP before 10.1.2137.6, Key Manager Plus before 6401, OS Deployer before 1.1.2243.1, PAM 360 before 5713, Password Manager Pro before 12124, Patch Manager Plus before 10.1.2220.18, Remote Access Plus before 10.1.2228.11, Remote Monitoring and Management (RMM) before 10.1.41. ServiceDesk Plus before 14004, ServiceDesk Plus MSP before 13001, SupportCenter Plus before 11026, and Vulnerability Manager Plus before 10.1.2220.18. Exploitation is only possible if SAML SSO has ever been configured for a product (for some products, exploitation requires that SAML SSO is currently active).
Executive ViewAI
Organizations using that face critical risk from CVE-2022-47966, a input validation vulnerability rated CVSS 9.8. Successful exploitation could critically impact the confidentiality, integrity, and availability of affected systems. This vulnerability is actively exploited in the wild (KEV-listed) and requires immediate remediation. A patch is available and should be applied immediately given the critical severity.
Apply vendor patch. If immediate patching is not feasible: (1) Implement network-level access controls to limit exposure; (2) Enable enhanced monitoring and alerting; (3) Apply principle of least privilege.
Threat Intelligence Overview
How this decision was reached
The engine reads each signal below and applies a fixed list of rules from top to bottom. The first rule that matches sets the recommended action – like a statement, every line is shown.
What every action level means
SSVC AssessmentENISA
Priority Score
Attack Technique
Remote Code Execution represents the critical moment when an attacker successfully runs arbitrary code on a target system without physical access.
Affected Products (CPE)NVD
Directory traversal vulnerability in the file upload functionality in ZOHO WebNMS Framework 5.2 and 5.2 SP1 allows remot
The FileUploadServlet class in ManageEngine Desktop Central 9 before build 91093 allows remote attackers to upload and e
Directory traversal vulnerability in ZOHO ManageEngine Desktop Central (DC) before 9 build 90055 allows remote attackers
ZOHO ManageEngine OpManager 11.5 build 11600 and earlier uses a hardcoded password of "plugin" for the IntegrationUser a
PGSQL:SubmitQuery.do in ZOHO ManageEngine OpManager 11.6, 11.5, and earlier allows remote administrators to bypass SQL q
Directory traversal vulnerability in the agentUpload servlet in ZOHO ManageEngine EventLog Analyzer 9.0 build 9002 and 8
ZOHO ManageEngine EventLog Analyzer 10.6 build 10060 and earlier allows remote attackers to bypass intended restrictions
Directory traversal vulnerability in the file download functionality in ZOHO WebNMS Framework 5.2 and 5.2 SP1 allows rem
Directory traversal vulnerability in the com.me.opmanager.extranet.remote.communication.fw.fe.FileCollector servlet in Z
SQL injection vulnerability in the LinkViewFetchServlet servlet in ManageEngine Desktop Central (DC) and Desktop Central
The ManageEngine ServiceDesk 9.3.9328 is vulnerable to arbitrary file downloads due to improper restrictions of the path
Multiple directory traversal vulnerabilities in ZOHO ManageEngine OpManager 8 (build 88xx) through 11.4, IT360 10.3 and
NVD
CVE.org
CISA KEV
EPSS
GitHub
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Exploit-DB