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ServiceNow AI Platform CVE-2026-6875

CRITICAL
Code Injection (CWE-94)
2026-07-13 SN
9.5
CVSS 4.0 · Vendor: SN
View

Attack ChainAIDerived

Hypothetical attack flow derived from CVE metadata – not a confirmed exploit chain

  1. Access
    Reach exposed ServiceNow AI Platform endpoint
  2. Delivery
    Craft malicious unauthenticated request
  3. Exploit
    Satisfy required instance circumstance
  4. Execution
    Trigger code execution in platform
  5. Impact
    Compromise platform and connected systems

Vulnerability Assessment

Weakness
CWE
OWASP Top 10:2025
A05:2025 - Injection
ASVS 5.0
V1 - Encoding and Sanitization Code injection prevention, sandbox exec
MITRE ATT&CK

2 techniques across 2 tactics: Execution, Initial Access

The technique list with ATT&CK links and the kill-chain view is part of the Basic plan and up.

Exploitation Conditions

Exploitation requires network access to a ServiceNow AI Platform instance and, per the vendor, only succeeds 'in certain circumstances' - the CVSS AC:H metric confirms attacker-uncontrollable preconditions must be met, though the description does not name the exact feature, configuration flag, or instance state that enables it (this specific prerequisite is UNKNOWN from the available data and should be confirmed via KB3137947). No authentication is required (CVSS PR:N → unauthenticated) and no user interaction is needed (UI:N). Limiting factors: hosted instances are already remediated by ServiceNow and are not exploitable, so realistic exposure is concentrated in un-patched self-hosted/partner deployments; the AC:H condition means opportunistic mass exploitation is unlikely without knowledge of the triggering circumstance.

Impact

Signals are mostly aligned toward high priority but with one important nuance. The CVSS 4.0 vector (AV:N/AC:H/AT:N/PR:N/UI:N) shows a network-reachable, unauthenticated, no-user-interaction flaw with full vulnerable- and subsequent-system impact (VC/VI/VA and SC/SI/SA all High), yielding 9.5 Critical - the SC/SI/SA High values indicate impact propagates beyond the initially vulnerable component. The single mitigating metric is AC:H: exploitation depends on conditions the attacker cannot fully control ('in certain circumstances'), which is why this is not a straightforward point-and-click bug. No EPSS score is provided, so probabilistic exploitation likelihood cannot be quantified. It is NOT in CISA KEV and the vendor reports no known exploitation; no public POC is identified. There is no SSVC decision data supplied. Net: treat as a high-priority patch given unauthenticated network RCE and cross-system impact, but AC:H and the absence of any exploit evidence suggest this is a patch-promptly rather than emergency-drop-everything situation for most defenders - with the caveat that hosted instances are already fixed by ServiceNow.

Exploit ScenarioDerived

An attacker who can reach a vulnerable self-hosted ServiceNow AI Platform instance over the network sends a specially crafted request to an AI-platform handler that, under the right instance state or configuration, triggers server-side code execution without any authentication. Because the impact spans the vulnerable and subsequent systems, successful exploitation could lead to full compromise of platform data and workflows. No public POC or active exploitation is known, and the AC:H rating implies the attacker must satisfy specific 'certain circumstances' to succeed.

Act Now Prioritize within 24-48h. Why: CRITICAL severity + public POC available.
No patch listed yet 0.5% exploitation probability (EPSS)

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AnalysisAIv1 – Jul 13, 2026

Remote code execution in the ServiceNow AI Platform allows an unauthenticated attacker, under certain (unspecified) circumstances, to execute arbitrary code within the ServiceNow platform, carrying a critical CVSS 4.0 base score of 9.5. ServiceNow has patched hosted instances directly and issued fixes to self-hosted customers and partners; there is no public exploit identified at time of analysis, and the vendor states it is not currently aware of exploitation. The high CVSS complexity metric (AC:H) indicates the exploit is not trivially reproducible against arbitrary instances, tempering the otherwise maximal impact rating.

RemediationAI

Patch available per vendor advisory: ServiceNow has already deployed the security update to hosted instances (no customer action required for those), and self-hosted customers and partners must apply the relevant patch or upgrade to a fixed family release as listed in KB3137947 - the exact fixed version strings are not provided in this input and should be taken directly from that advisory rather than assumed. Primary action for self-hosted/partner deployments is to promptly apply the appropriate patch or upgrade to the patched family release. Consult and follow https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB3137947 for version-specific instructions. As interim compensating controls pending upgrade, restrict network reachability of the instance to trusted networks/VPN and place a WAF or reverse proxy in front of the AI Platform endpoints, and monitor instance logs for anomalous unauthenticated requests to AI-platform paths; note these controls reduce exposure but do not eliminate the flaw and may impact legitimate integrations or external-facing use cases, so they are stopgaps only.

Affects your stack

Find out whether the stacks and servers you run are on an affected version.

Checking this CVE against your own stacks and servers is part of the Basic plan and up.

Technical ContextAI · show details

ServiceNow is a cloud/enterprise SaaS platform for IT service management, workflow automation, and (in this case) AI-driven capabilities delivered via the 'servicenow_ai_platform' component identified by CPE cpe:2.3:a:servicenow:servicenow_ai_platform. The flaw is classified only as RCE via vendor tags; no CWE was assigned (CWE: N/A), so the precise root-cause class (e.g., deserialization, template/expression injection, script API abuse) cannot be confirmed from the available data. ServiceNow's platform historically exposes server-side scripting (Glide APIs), record processing, and now AI-request handling paths that, when reachable pre-authentication, can become code-execution surfaces - consistent with a network-reachable RCE affecting an AI-platform request handler.

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Severity by source

Vendor (SN) PRIMARY 9.5 CRITICAL
CVSS:4.0/AV:N/AC:H/AT:N/PR:N/UI:N/VC:H/VI:H/VA:H/SC:H/SI:H/SA:H
vuln.today AI 9.0 CRITICAL

Unauthenticated network RCE (AV:N/PR:N/UI:N) with attacker-uncontrollable preconditions (AC:H) and impact beyond the vulnerable component (S:C), full C/I/A loss.

3.1 AV:N/AC:H/PR:N/UI:N/S:C/C:H/I:H/A:H
4.0 AV:N/AC:H/AT:N/PR:N/UI:N/VC:H/VI:H/VA:H/SC:H/SI:H/SA:H

Primary rating from Vendor (SN).

CVSS VectorVendor: SN

Attack Vector
Network
Attack Complexity
High
Attack Requirements
None
Privileges Required
None
User Interaction
None
Vulnerable system: Confidentiality
High
Vulnerable system: Integrity
High
Vulnerable system: Availability
High
Subsequent system: Confidentiality
High
Subsequent system: Integrity
High
Subsequent system: Availability
High

DescriptionCVE.org

ServiceNow has addressed a remote code execution vulnerability that was identified in the ServiceNow AI platform. This vulnerability could enable an unauthenticated user, in certain circumstances, to execute code within the ServiceNow platform.

ServiceNow addressed this vulnerability by deploying a security update to hosted instances. Relevant security updates have also been provided to ServiceNow self-hosted customers and partners.

Further, the vulnerability is addressed in the listed patches and family releases, which have been made available to hosted and self-hosted customers, as well as partners. We are not currently aware of exploitation against ServiceNow instances.

We recommend customers promptly apply appropriate updates or upgrade to a patched release if they have not already done so.

Executive ViewAI

Why It Matters

Organizations running ServiceNow AI Platform face a critical unauthenticated remote code execution vulnerability that could enable complete system compromise without requiring credentials. Although no public exploit code exists at this time and active exploitation is not currently known, unpatched instances remain targets that require immediate action through patch deployment or compensating controls. The vulnerability's severity is amplified by ServiceNow's centrality to business operations and data access.

Business Impact: Severe
Compensating Controls

Patch available per vendor advisory. For unpatched instances: disable or minimize ServiceNow AI Platform functionality; restrict network access to the platform; enforce multi-factor authentication for all ServiceNow users; implement detailed logging and alerting for platform access and suspicious activities.

Threat Intelligence Overview

EPSS Score
0.5%
Top 60% exploitable
Prevalence
High
ServiceNow is a widely deployed enterprise ITSM/workflow platform across large organizations
Exploit
POC
Public exploit code exists
Social Media
3
Sightings
Data Quality
5 sources
Confidence: Medium

How this decision was reached

The engine reads each signal below and applies a fixed list of rules from top to bottom. The first rule that matches sets the recommended action – like a statement, every line is shown.

SignalValue
Severity CRITICAL
CISA KEV No
Public POC Yes
EPSS 0.5%
Patch available No
Active threat No
Deciding rule
CRITICAL severity + public POC available
What every action level means
Emergency Immediate action required. Criteria: CRITICAL + in CISA KEV (actively exploited) without patch, OR CRITICAL + EPSS > 30% without patch, OR CRITICAL + active threat signals without patch.
Act Now Prioritize within 24-48h. Criteria: in KEV with patch available, OR CRITICAL + public POC, OR HIGH + EPSS > 10%, OR CRITICAL + active threat, OR any CRITICAL severity.
This Week Schedule remediation this week. Criteria: HIGH severity (CVSS 7.0-8.9). Patch within normal change window.
This Month Plan within 30 days. Criteria: MEDIUM severity (CVSS 4.0-6.9), lower exploitation probability. Include in regular patch cycle.
Monitor Track and reassess. Criteria: LOW severity (CVSS 0.1-3.9), minimal exploitation risk. No immediate action needed.

SSVC AssessmentENISA

SSVC Decision
Scheduled
Exploitation
None
System Exposure· derived
Open
Automatable
No
Human Impact
Very High
Technical Impact
Total

Priority Score

69
Low Medium High Critical
KEV: 0
EPSS: +1
CVSS: +48
PoC: +20
Weaponized: 0
Threat intel: 0
Gov advisory: 0

Attack Technique

Code Injection CRITICAL

Code injection occurs when an application accepts user input and passes it directly into a language interpreter or evaluator without proper sanitization.

Remote Code Execution represents the critical moment when an attacker successfully runs arbitrary code on a target system without physical access.

Affected Products (CPE)CVE.org

cpe:2.3:a:servicenow:servicenow_ai_platform:*:*:*:*:*:*:*:*
CVE-2024-4879 CRITICAL POC
9.3 Jul 10

ServiceNow has addressed an input validation vulnerability that was identified in Vancouver and Washington DC Now Platfo

CVE-2024-5217 CRITICAL POC
9.2 Jul 10

ServiceNow has addressed an input validation vulnerability that was identified in the Washington DC, Vancouver, and earl

CVE-2018-7748 HIGH POC
8.8 Aug 03

report_viewer.do in ServiceNow Release Jakarta Patch 8 and earlier allows remote attackers to execute arbitrary code via

CVE-2022-38463 MEDIUM POC
6.1 Aug 23

ServiceNow through San Diego Patch 4b and Patch 6 allows reflected XSS in the logout functionality. Rated medium severit

CVE-2026-18885 CRITICAL
10.0 Aug 27

Remote code execution in the ServiceNow AI Platform lets an unauthenticated attacker, under certain unspecified circumst

CVE-2026-6876 CRITICAL
10.0 Aug 27

Remote code execution in ServiceNow Now Platform allows an unauthenticated attacker to escape the platform's scripting s

CVE-2026-18886 CRITICAL
10.0 Aug 27

Improper access control in the ServiceNow AI Platform allows an unauthenticated user, under certain circumstances, to cr

CVE-2026-74820 CRITICAL
10.0 Aug 27

SQL injection in the ServiceNow AI Platform allows an unauthenticated attacker, under certain conditions, to execute arb

CVE-2025-12420 CRITICAL
9.8 Jan 12

ServiceNow AI Platform has a user impersonation vulnerability allowing unauthenticated attackers to impersonate any user

CVE-2026-103093 CRITICAL
9.4 Oct 29

Sandbox escape in the ServiceNow AI Platform lets an authenticated user holding the admin role bypass Rhino JavaScript s

CVE-2026-86860 CRITICAL
9.3 Sep 24

Missing authorization in the ServiceNow AI Platform lets unauthenticated remote attackers, under certain vendor-undisclo

CVE-2026-13016 CRITICAL
9.3 Sep 24

Unauthenticated SQL injection in the ServiceNow AI Platform allows remote attackers to execute arbitrary SQL statements

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