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Web Help Desk CVE-2025-40553

CRITICAL
Deserialization of Untrusted Data (CWE-502)
2026-01-28 psirt@solarwinds.com
9.8
CVSS 3.1 · NVD
View

Vulnerability Assessment

Weakness
CWE
OWASP Top 10:2025
A08:2025 - Software or Data Integrity Failures
ASVS 5.0
V1 - Encoding and Sanitization Safe deserialization, type allowlists
MITRE ATT&CK

2 techniques across 2 tactics: Execution, Initial Access

The technique list with ATT&CK links and the kill-chain view is part of the Basic plan and up.

Impact

CVSS 9.8, EPSS 11.9%. Third of four critical WHD vulnerabilities. Even if one deserialization path is patched, this provides an alternate exploitation route.

Exploit ScenarioDerived

An attacker uses this alternative deserialization vector when CVE-2025-40551 is blocked, achieving the same RCE outcome through a different code path.

Act Now Prioritize within 24-48h. Why: CRITICAL + active threat signals, no patch available.
No patch listed yet 11.9% exploitation probability (EPSS)

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AnalysisAIv1 – Mar 12, 2026

SolarWinds Web Help Desk has a second deserialization vulnerability (EPSS 11.9%) providing another unauthenticated RCE path alongside CVE-2025-40551.

Earlier versions of this analysis (1)
v1 Mar 12, 2026 - 21:54 CVSS 9.8

Second deserialization RCE in SolarWinds WHD — additional attack vector.

RemediationAI

Apply patches for all four WHD vulnerabilities.

Affects your stack

Find out whether the stacks and servers you run are on an affected version.

Checking this CVE against your own stacks and servers is part of the Basic plan and up.

Technical ContextAI · show details

A separate CWE-502 deserialization vulnerability in SolarWinds WHD, distinct from CVE-2025-40551 but with the same impact: unauthenticated remote code execution through crafted serialized objects.

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  • Exploit and PoC references, threat intelligence from 22 sources

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Severity by source

NVD PRIMARY 9.8 CRITICAL
AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

Primary rating from NVD · only source for this CVE.

CVSS VectorNVD

Attack Vector
Network
Attack Complexity
Low
Privileges Required
None
User Interaction
None
Scope
Unchanged
Confidentiality
High
Integrity
High
Availability
High

DescriptionCVE.org

SolarWinds Web Help Desk was found to be susceptible to an untrusted data deserialization vulnerability that could lead to remote code execution, which would allow an attacker to run commands on the host machine. This could be exploited without authentication.

Executive ViewAI

Why It Matters

A critical remote code execution vulnerability in SolarWinds Web Help Desk allows unauthenticated attackers to execute arbitrary commands on affected systems. Organizations using this product face immediate risk of system compromise, data theft, and operational disruption. With no patch currently available, immediate containment actions are required to prevent exploitation.

Business Impact: Severe
Compensating Controls

Implement Web Application Firewall (WAF) rules to detect and block serialized Java object payloads; restrict network access to Web Help Desk via IP whitelisting and VPN-only access; disable unnecessary remote features and API endpoints; segment affected systems from critical infrastructure; deploy endpoint detection and response (EDR) to monitor for suspicious process execution; increase logging and threat monitoring for exploitation attempts; consider temporary service shutdown until patch availability if business continuity permits.

Threat Intelligence Overview

EPSS Score
11.9%
Top 6% exploitable
Exploit
POC
Public exploit code exists
Data Quality
4 sources
Confidence: Medium

How this decision was reached

The engine reads each signal below and applies a fixed list of rules from top to bottom. The first rule that matches sets the recommended action – like a statement, every line is shown.

SignalValue
Severity CRITICAL
CISA KEV No
Public POC Yes
EPSS 11.9%
Patch available No
Active threat Yes
Deciding rule
CRITICAL + active threat signals, no patch available
What every action level means
Emergency Immediate action required. Criteria: CRITICAL + in CISA KEV (actively exploited) without patch, OR CRITICAL + EPSS > 30% without patch, OR CRITICAL + active threat signals without patch.
Act Now Prioritize within 24-48h. Criteria: in KEV with patch available, OR CRITICAL + public POC, OR HIGH + EPSS > 10%, OR CRITICAL + active threat, OR any CRITICAL severity.
This Week Schedule remediation this week. Criteria: HIGH severity (CVSS 7.0-8.9). Patch within normal change window.
This Month Plan within 30 days. Criteria: MEDIUM severity (CVSS 4.0-6.9), lower exploitation probability. Include in regular patch cycle.
Monitor Track and reassess. Criteria: LOW severity (CVSS 0.1-3.9), minimal exploitation risk. No immediate action needed.

SSVC AssessmentENISA

SSVC Decision· derived
Out-of-Cycle
Exploitation· derived
Poc
System Exposure· derived
Open
Automatable· derived
Yes
Human Impact
Very High

Priority Score

81
Low Medium High Critical
KEV: 0
EPSS: +12
CVSS: +49
PoC: +20
Weaponized: 0
Threat intel: 0
Gov advisory: 0

Attack Technique

Insecure deserialization occurs when an application converts serialized data (a stream of bytes representing an object's state) back into a living object without proper validation.

Remote Code Execution represents the critical moment when an attacker successfully runs arbitrary code on a target system without physical access.

Affected Products (CPE)CVE.org

cpe:2.3:a:solarwinds:web_help_desk:*:*:*:*:*:*:*:*
CVE-2025-40551 CRITICAL POC
9.8 Jan 28

SolarWinds Web Help Desk contains an unauthenticated Java deserialization vulnerability (CVE-2025-40551, CVSS 9.8) that

CVE-2025-40536 HIGH POC
8.1 Jan 28

SolarWinds Web Help Desk contains a security control bypass vulnerability (CVE-2025-40536) that allows unauthenticated a

CVE-2025-26399 CRITICAL POC
9.8 Sep 23

SolarWinds Web Help Desk contains an unauthenticated deserialization RCE via AjaxProxy, a patch bypass of both CVE-2024-

CVE-2025-40552 CRITICAL POC
9.8 Jan 28

SolarWinds Web Help Desk has an authentication bypass vulnerability (EPSS 9.9%) that allows unauthenticated attackers to

CVE-2025-40554 CRITICAL POC
9.8 Jan 28

SolarWinds Web Help Desk has a second authentication bypass (EPSS 7.8%) providing yet another path to unauthenticated ad

CVE-2024-28986 CRITICAL POC
9.8 Aug 13

SolarWinds Web Help Desk was found to be susceptible to a Java Deserialization Remote Code Execution vulnerability that,

CVE-2024-28987 CRITICAL POC
9.1 Aug 21

The SolarWinds Web Help Desk (WHD) software is affected by a hardcoded credential vulnerability, allowing remote unauthe

CVE-2024-28988 CRITICAL
9.8 Sep 01

SolarWinds Web Help Desk was found to be susceptible to a Java Deserialization Remote Code Execution vulnerability that,

CVE-2026-28323 CRITICAL
9.8 Jul 30

Authentication bypass in SolarWinds Web Help Desk (WHD) allows remote unauthenticated attackers to circumvent SAML 2.0 s

CVE-2026-28299 HIGH
7.5 Jun 02

Denial-of-service in SolarWinds Web Help Desk (2026.1 and all prior versions) lets remote unauthenticated attackers exha

CVE-2025-40537 HIGH
7.5 Jan 28

SolarWinds Web Help Desk was found to be susceptible to a hardcoded credentials vulnerability that, under certain situat

CVE-2021-35243 HIGH
7.5 Dec 23

The HTTP PUT and DELETE methods were enabled in the Web Help Desk web server (12.7.7 and earlier), allowing users to exe

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