Web Help Desk
CVE-2025-40553
CRITICAL
Vulnerability Assessment
| Weakness |
CWE
OWASP Top 10:2025
A08:2025 - Software or Data Integrity Failures
ASVS 5.0
V1 - Encoding and Sanitization Safe deserialization, type allowlists
MITRE ATT&CK
2 techniques across 2 tactics: Execution, Initial Access The technique list with ATT&CK links and the kill-chain view is part of the Basic plan and up. |
| Impact | CVSS 9.8, EPSS 11.9%. Third of four critical WHD vulnerabilities. Even if one deserialization path is patched, this provides an alternate exploitation route. |
| Exploit ScenarioDerived | An attacker uses this alternative deserialization vector when CVE-2025-40551 is blocked, achieving the same RCE outcome through a different code path. |
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Alert meAnalysisAIv1 – Mar 12, 2026
SolarWinds Web Help Desk has a second deserialization vulnerability (EPSS 11.9%) providing another unauthenticated RCE path alongside CVE-2025-40551.
Earlier versions of this analysis (1)
Second deserialization RCE in SolarWinds WHD — additional attack vector.
RemediationAI
Apply patches for all four WHD vulnerabilities.
Affects your stack
Find out whether the stacks and servers you run are on an affected version.
Checking this CVE against your own stacks and servers is part of the Basic plan and up.
Technical ContextAI · show details
A separate CWE-502 deserialization vulnerability in SolarWinds WHD, distinct from CVE-2025-40551 but with the same impact: unauthenticated remote code execution through crafted serialized objects.
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Severity by source
AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H
Primary rating from NVD · only source for this CVE.
CVSS VectorNVD
DescriptionCVE.org
SolarWinds Web Help Desk was found to be susceptible to an untrusted data deserialization vulnerability that could lead to remote code execution, which would allow an attacker to run commands on the host machine. This could be exploited without authentication.
Executive ViewAI
A critical remote code execution vulnerability in SolarWinds Web Help Desk allows unauthenticated attackers to execute arbitrary commands on affected systems. Organizations using this product face immediate risk of system compromise, data theft, and operational disruption. With no patch currently available, immediate containment actions are required to prevent exploitation.
Implement Web Application Firewall (WAF) rules to detect and block serialized Java object payloads; restrict network access to Web Help Desk via IP whitelisting and VPN-only access; disable unnecessary remote features and API endpoints; segment affected systems from critical infrastructure; deploy endpoint detection and response (EDR) to monitor for suspicious process execution; increase logging and threat monitoring for exploitation attempts; consider temporary service shutdown until patch availability if business continuity permits.
Threat Intelligence Overview
How this decision was reached
The engine reads each signal below and applies a fixed list of rules from top to bottom. The first rule that matches sets the recommended action – like a statement, every line is shown.
What every action level means
SSVC AssessmentENISA
Priority Score
Attack Technique
Insecure deserialization occurs when an application converts serialized data (a stream of bytes representing an object's state) back into a living object without proper validation.
Remote Code Execution represents the critical moment when an attacker successfully runs arbitrary code on a target system without physical access.
Affected Products (CPE)CVE.org
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NVD
CVE.org
EPSS
GitHub
Exploit-DB