Web Help Desk
CVE-2021-35243
HIGH
Vulnerability Assessment
| Weakness |
CWE
OWASP Top 10:2025
A01:2025 - Broken Access Control
ASVS 5.0
V8 - Authorization Dangerous method exposure prevention
|
| Impact | CVSS score of 7.5 (HIGH). Attack characteristics: network attack vector, low complexity, no privileges required, no user interaction not required. |
| Exploit ScenarioDerived | This vulnerability can be exploited remotely over the network. Successful exploitation could compromise the high-severity affected system. |
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Alert meAnalysisAI
The HTTP PUT and DELETE methods were enabled in the Web Help Desk web server (12.7.7 and earlier), allowing users to execute dangerous HTTP requests. Rated high severity (CVSS 7.5), this vulnerability is remotely exploitable, no authentication required, low attack complexity. No vendor patch available.
RemediationAI
No vendor patch is available at time of analysis. Monitor vendor advisories for updates. Apply vendor patches when available. Implement network segmentation and monitoring as interim mitigations.
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Technical ContextAI · show details
This vulnerability is classified under CWE-749. The HTTP PUT and DELETE methods were enabled in the Web Help Desk web server (12.7.7 and earlier), allowing users to execute dangerous HTTP requests. The HTTP PUT method is normally used to upload data that is saved on the server with a user-supplied URL. While the DELETE method requests that the origin server removes the association between the target resource and its current functionality. Improper use of these methods may lead to a loss of integrity. Affected products include: Solarwinds Web Help Desk.
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Severity by source
AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:H/A:N
Primary rating from NVD · only source for this CVE.
CVSS VectorNVD
DescriptionNVD
The HTTP PUT and DELETE methods were enabled in the Web Help Desk web server (12.7.7 and earlier), allowing users to execute dangerous HTTP requests. The HTTP PUT method is normally used to upload data that is saved on the server with a user-supplied URL. While the DELETE method requests that the origin server removes the association between the target resource and its current functionality. Improper use of these methods may lead to a loss of integrity.
Threat Intelligence Overview
How this decision was reached
The engine reads each signal below and applies a fixed list of rules from top to bottom. The first rule that matches sets the recommended action – like a statement, every line is shown.
What every action level means
SSVC AssessmentENISA
Priority Score
Attack Technique
Information disclosure occurs when an application unintentionally exposes sensitive data that aids attackers in reconnaissance or directly compromises security.
Affected Products (CPE)NVD
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NVD
CVE.org
EPSS
GitHub PoC
Exploit-DB