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Web Help Desk CVE-2024-28987

CRITICAL
Use of Hard-coded Credentials (CWE-798)
2024-08-21 psirt@solarwinds.com
Authentication Bypass Web Help Desk
9.1
CVSS 3.1 · NVD
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Severity by source

NVD PRIMARY
9.1 CRITICAL
AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:N

Primary rating from NVD · only source for this CVE.

CVSS VectorNVD

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:N
Attack Vector
Network
Attack Complexity
Low
Privileges Required
None
User Interaction
None
Scope
Unchanged
Confidentiality
High
Integrity
High
Availability
None

Lifecycle Timeline

2
Added to CISA KEV
Jul 14, 2026 - 04:22 CISA
CVE Published
Aug 21, 2024 - 22:15 nvd
CRITICAL 9.1

DescriptionNVD

The SolarWinds Web Help Desk (WHD) software is affected by a hardcoded credential vulnerability, allowing remote unauthenticated user to access internal functionality and modify data.

AnalysisAI

The SolarWinds Web Help Desk (WHD) software is affected by a hardcoded credential vulnerability, allowing remote unauthenticated user to access internal functionality and modify data. Rated critical severity (CVSS 9.1), this vulnerability is remotely exploitable, no authentication required, low attack complexity. Public exploit code available and no vendor patch available.

Technical ContextAI

This vulnerability is classified as Use of Hard-coded Credentials (CWE-798), which allows attackers to gain access using credentials embedded in source code. The SolarWinds Web Help Desk (WHD) software is affected by a hardcoded credential vulnerability, allowing remote unauthenticated user to access internal functionality and modify data. Affected products include: Solarwinds Web Help Desk.

RemediationAI

No vendor patch is available at time of analysis. Monitor vendor advisories for updates. Remove hard-coded credentials, use environment variables or secrets management, rotate exposed credentials immediately.

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CVE-2024-28987 vulnerability details – vuln.today
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