Which versions of Freescout are affected by CVE-2025-48482?

Organizations using FreeScout should be aware of moderate risk from CVE-2025-48482 rated CVSS 5.3. Exploitation could compromise the security of affected deployments.

Is there a public PoC exploit available for CVE-2025-48482?

Yes, a public proof-of-concept exploit is available for CVE-2025-48482. Prioritise patching immediately. EPSS: 0.1%.

How to fix or mitigate CVE-2025-48482?

Within 30 days: Identify affected systems and apply vendor patches as part of regular patch cycle. Monitor vendor channels for patch availability.

Freescout CVE-2025-48482

Q: What is the CVSS score of CVE-2025-48482?

CVE-2025-48482 has a CVSS 4.0 base score of 5.3 (Medium). CVSS vector: CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:L/VI:N/VA:N/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X. EPSS exploitation probability: 0.1%.

MEDIUM

Improper Enforcement of Behavioral Workflow (CWE-841)

2025-05-30 security-advisories@github.com

Information Disclosure Freescout

5.3

CVSS 4.0 · GitHub Advisory

Severity by source

GitHub Advisory PRIMARY

5.3 MEDIUM

CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:L/VI:N/VA:N/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X

Primary rating from GitHub Advisory · only source for this CVE.

CVSS VectorGitHub Advisory

CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:L/VI:N/VA:N/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X

Attack Vector

Network

Attack Complexity

Low

Privileges Required

Low

User Interaction

None

Scope

Lifecycle Timeline

Analysis Generated

Mar 28, 2026 - 18:44 vuln.today

PoC Detected

Jun 04, 2025 - 15:35 vuln.today

Public exploit code

CVE Published

May 30, 2025 - 05:15 nvd

MEDIUM 5.3

DescriptionGitHub Advisory

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, there is a mass assignment vulnerability. The Customer object is updated using the fill() method, which processes fields such as channel and channel_id. However, the fill() method is called with all client-provided data, including unexpected values for channel and channel_id, leading to a mass assignment vulnerability. This issue has been patched in version 1.8.180.

AnalysisAI

FreeScout is a free self-hosted help desk and shared mailbox. Rated medium severity (CVSS 5.3), this vulnerability is remotely exploitable, low attack complexity. Public exploit code available and no vendor patch available.

Technical ContextAI

This vulnerability is classified under CWE-841. FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, there is a mass assignment vulnerability. The Customer object is updated using the fill() method, which processes fields such as channel and channel_id. However, the fill() method is called with all client-provided data, including unexpected values for channel and channel_id, leading to a mass assignment vulnerability. This issue has been patched in version 1.8.180. Affected products include: Freescout. Version information: version 1.8.180.

RemediationAI

No vendor patch is available at time of analysis. Monitor vendor advisories for updates. Apply vendor patches when available. Implement network segmentation and monitoring as interim mitigations.