CVE-2025-48482
MEDIUMCVSS Vector
CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:L/VI:N/VA:N/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X
Lifecycle Timeline
3Description
FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, there is a mass assignment vulnerability. The Customer object is updated using the fill() method, which processes fields such as channel and channel_id. However, the fill() method is called with all client-provided data, including unexpected values for channel and channel_id, leading to a mass assignment vulnerability. This issue has been patched in version 1.8.180.
Analysis
FreeScout is a free self-hosted help desk and shared mailbox. Rated medium severity (CVSS 5.3), this vulnerability is remotely exploitable, low attack complexity. Public exploit code available and no vendor patch available.
Technical Context
This vulnerability is classified under CWE-841. FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, there is a mass assignment vulnerability. The Customer object is updated using the fill() method, which processes fields such as channel and channel_id. However, the fill() method is called with all client-provided data, including unexpected values for channel and channel_id, leading to a mass assignment vulnerability. This issue has been patched in version 1.8.180. Affected products include: Freescout. Version information: version 1.8.180.
Affected Products
Freescout.
Remediation
No vendor patch is available at time of analysis. Monitor vendor advisories for updates. Apply vendor patches when available. Implement network segmentation and monitoring as interim mitigations.
Priority Score
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External POC / Exploit Code
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