CVSS VectorNVD
CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:C/C:H/I:H/A:H
Lifecycle Timeline
7DescriptionNVD
FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.215, FreeScout's module installation feature extracts ZIP archives without validating file paths, allowing an authenticated admin to write files arbitrarily on the server filesystem via a specially crafted ZIP. Version 1.8.215 fixes the vulnerability.
AnalysisAI
Arbitrary file write in FreeScout (prior to 1.8.215) allows authenticated administrators to achieve remote code execution by uploading malicious ZIP archives during module installation. The path traversal vulnerability (CWE-22) enables attackers to write files to any location on the server filesystem, including web-accessible directories where PHP shells can be placed. …
Sign in for full analysis, threat intelligence, and remediation guidance.
RemediationAI
Within 24 hours: Identify all FreeScout instances and their current versions; restrict administrative access to module installation features pending patch deployment. Within 7 days: Upgrade all FreeScout installations to version 1.8.215 or later; review administrative access logs for suspicious module installation activity. …
Sign in for detailed remediation steps.
Share
External POC / Exploit Code
Leaving vuln.today
EUVD-2026-24223