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Freescout CVE-2026-27636

HIGH
Unrestricted Upload of File with Dangerous Type (CWE-434)
2026-02-25 security-advisories@github.com
8.8
CVSS 3.1 · GitHub Advisory
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Attack ChainAIDerived

Hypothetical attack flow derived from CVE metadata – not a confirmed exploit chain

  1. Access
    Authenticate to FreeScout
  2. Exploit
    Upload .htaccess file via upload form
  3. Execution
    Apache processes .htaccess directives
  4. Impact
    Execute arbitrary PHP code

Vulnerability Assessment

Weakness
CWE
OWASP Top 10:2025
A06:2025 - Insecure Design
ASVS 5.0
V5 - File Handling File type validation, storage isolation
MITRE ATT&CK

2 techniques across 2 tactics: Command and Control, Persistence

The technique list with ATT&CK links and the kill-chain view is part of the Basic plan and up.

Exploitation Conditions

Authenticated user account required. Apache server with AllowOverride All directive enabled (common default). FreeScout versions prior to 1.8.206 with unrestricted .htaccess file upload capability.

Impact

CVSS 8.8 (HIGH). Attack vector: Network. Complexity: Low. Privileges required: Low. User interaction: None. Exploitation requires authentication. Exploitable via remote/network. Public exploit/POC available.

Exploit ScenarioDerived

A remote attacker (requires authentication) could exploit this vulnerability to compromise the affected system.

Act Now Prioritize within 24-48h. Why: Active threat signals + CRITICAL/HIGH severity.
Patch available 0.3% exploitation probability (EPSS)

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AnalysisAIv1 – Mar 12, 2026

Remote code execution in FreeScout prior to version 1.8.206 allows authenticated users to upload .htaccess files that bypass file upload restrictions, enabling arbitrary code execution on Apache servers with AllowOverride All enabled. Public exploit code exists for this vulnerability. The attack requires valid user credentials but affects all FreeScout installations using the vulnerable PHP Laravel framework configuration.

Earlier versions of this analysis (1)
v1 Mar 12, 2026 - 21:55 CVSS 8.8

Freescout versions up to 1.8.206 is affected by unrestricted upload of file with dangerous type (CVSS 8.8).

RemediationAI

A vendor patch is available — apply it immediately. Validate file types by content. Store uploads outside web root. Restrict network access to the affected service where possible.

Affects your stack

Find out whether the stacks and servers you run are on an affected version.

Checking this CVE against your own stacks and servers is part of the Basic plan and up.

Technical ContextAI · show details

This vulnerability (CWE-434: Unrestricted Upload of File with Dangerous Type) affects Freescout. FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to version 1.8.206, FreeScout's file upload restriction list in app/Misc/Helper.php does not include .htaccess or .user.ini files. On Apache servers with AllowOverride All (a common configuration), an authenticated user can upload a .htaccess file to redefine how files are processed, enabling Remote Code Execution. This vulnerability can be exploited on its own or in combination with CVE-2026-27637

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  • Exploit and PoC references, threat intelligence from 22 sources

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Severity by source

GitHub Advisory PRIMARY 8.8 HIGH
AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H

Primary rating from GitHub Advisory · only source for this CVE.

CVSS VectorGitHub Advisory

Attack Vector
Network
Attack Complexity
Low
Privileges Required
Low
User Interaction
None
Scope
Unchanged
Confidentiality
High
Integrity
High
Availability
High

Lifecycle Timeline

3
PoC Detected
Feb 26, 2026 - 16:07 vuln.today
Public exploit code
Patch released
Feb 26, 2026 - 16:07 nvd
Patch available
CVE Published
Feb 25, 2026 - 04:16 nvd
HIGH 8.8

DescriptionGitHub Advisory

FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to version 1.8.206, FreeScout's file upload restriction list in app/Misc/Helper.php does not include .htaccess or .user.ini files. On Apache servers with AllowOverride All (a common configuration), an authenticated user can upload a .htaccess file to redefine how files are processed, enabling Remote Code Execution. This vulnerability can be exploited on its own or in combination with CVE-2026-27637. Version 1.8.206 fixes both vulnerabilities.

Executive ViewAI

Why It Matters

FreeScout help desk systems prior to version 1.8.206 contain a critical file upload vulnerability that allows authenticated users to execute arbitrary code on affected servers. Organizations using FreeScout are at immediate risk of system compromise, data theft, and operational disruption if users with access to the platform are compromised or act maliciously.

Business Impact: High
Compensating Controls

Apply vendor patch. If patching cannot occur immediately: (1) Implement Web Application Firewall rules to block .htaccess and .user.ini file uploads; (2) Restrict file upload functionality to trusted users only; (3) Configure Apache with AllowOverride None on the FreeScout upload directory; (4) Monitor upload directories for suspicious file creation; (5) Consider network segmentation to limit lateral movement if compromise occurs.

Threat Intelligence Overview

EPSS Score
0.3%
Top 44% exploitable
Exploit
POC
Public exploit code exists
Data Quality
5 sources
Confidence: Medium

How this decision was reached

The engine reads each signal below and applies a fixed list of rules from top to bottom. The first rule that matches sets the recommended action – like a statement, every line is shown.

SignalValue
Severity HIGH
CISA KEV No
Public POC Yes
EPSS 0.3%
Patch available Yes
Active threat Yes
Deciding rule
Active threat signals + CRITICAL/HIGH severity
What every action level means
Emergency Immediate action required. Criteria: CRITICAL + in CISA KEV (actively exploited) without patch, OR CRITICAL + EPSS > 30% without patch, OR CRITICAL + active threat signals without patch.
Act Now Prioritize within 24-48h. Criteria: in KEV with patch available, OR CRITICAL + public POC, OR HIGH + EPSS > 10%, OR CRITICAL + active threat, OR any CRITICAL severity.
This Week Schedule remediation this week. Criteria: HIGH severity (CVSS 7.0-8.9). Patch within normal change window.
This Month Plan within 30 days. Criteria: MEDIUM severity (CVSS 4.0-6.9), lower exploitation probability. Include in regular patch cycle.
Monitor Track and reassess. Criteria: LOW severity (CVSS 0.1-3.9), minimal exploitation risk. No immediate action needed.

SSVC AssessmentENISA

SSVC Decision· derived
Out-of-Cycle
Exploitation· derived
Active
System Exposure· derived
Open
Automatable· derived
No
Human Impact
High

Priority Score

79
Low Medium High Critical
KEV: 0
EPSS: 0
CVSS: +44
PoC: +20
Weaponized: +15
Threat intel: 0
Gov advisory: 0

Attack Technique

Remote Code Execution represents the critical moment when an attacker successfully runs arbitrary code on a target system without physical access.

Affected Products (CPE)GitHub Advisory

cpe:2.3:a:freescout:freescout:*:*:*:*:*:*:*:*
CVE-2026-28289 CRITICAL POC
10.0 Mar 03

File upload bypass in FreeScout 1.8.206 — patch bypass for CVE-2026-27636. PoC and patch available. CVSS 10.0.

CVE-2026-27637 CRITICAL POC
9.8 Feb 25

Predictable password reset tokens in FreeScout help desk before 1.8.206. Weak random number generation allows attackers

CVE-2026-53595 CRITICAL POC
9.4 Jul 20

Anonymous account takeover in FreeScout help desk before 1.8.224 lets an unauthenticated attacker seize the lowest-id ac

CVE-2024-29185 CRITICAL POC
9.0 Mar 22

FreeScout is a self-hosted help desk and shared mailbox. Rated critical severity (CVSS 9.0), this vulnerability is remot

CVE-2025-58163 HIGH POC
8.6 Sep 03

FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Rated high severity (CVSS 8.6), this

CVE-2024-29184 HIGH POC
8.0 Mar 22

FreeScout is a self-hosted help desk and shared mailbox. Rated high severity (CVSS 8.0), this vulnerability is remotely

CVE-2024-28186 HIGH POC
7.1 Mar 12

FreeScout is an open source help desk and shared inbox built with PHP. Rated high severity (CVSS 7.1), this vulnerabilit

CVE-2024-34698 MEDIUM POC
6.3 May 14

FreeScout is a free, self-hosted help desk and shared mailbox. Rated medium severity (CVSS 6.3), this vulnerability is r

CVE-2024-34697 MEDIUM POC
6.1 May 14

FreeScout is a free, self-hosted help desk and shared mailbox. Rated medium severity (CVSS 6.1), this vulnerability is r

CVE-2026-32754 CRITICAL
9.3 Mar 19

A stored cross-site scripting (XSS) vulnerability exists in FreeScout help desk software versions 1.8.208 and below, whe

CVE-2026-41193 CRITICAL
9.1 Apr 21

Arbitrary file write in FreeScout (prior to 1.8.215) allows authenticated administrators to achieve remote code executio

CVE-2026-41902 CRITICAL
9.1 May 07

Unauthenticated account takeover in FreeScout versions prior to 1.8.217 allows remote attackers to gain permanent access

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