Freescout
CVE-2026-27636
HIGH
Attack ChainAIDerived
Hypothetical attack flow derived from CVE metadata – not a confirmed exploit chain
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AccessAuthenticate to FreeScout
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ExploitUpload .htaccess file via upload form
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ExecutionApache processes .htaccess directives
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ImpactExecute arbitrary PHP code
Vulnerability Assessment
| Weakness |
CWE
OWASP Top 10:2025
A06:2025 - Insecure Design
ASVS 5.0
V5 - File Handling File type validation, storage isolation
MITRE ATT&CK
2 techniques across 2 tactics: Command and Control, Persistence The technique list with ATT&CK links and the kill-chain view is part of the Basic plan and up. |
| Exploitation Conditions | Authenticated user account required. Apache server with AllowOverride All directive enabled (common default). FreeScout versions prior to 1.8.206 with unrestricted .htaccess file upload capability. |
| Impact | CVSS 8.8 (HIGH). Attack vector: Network. Complexity: Low. Privileges required: Low. User interaction: None. Exploitation requires authentication. Exploitable via remote/network. Public exploit/POC available. |
| Exploit ScenarioDerived | A remote attacker (requires authentication) could exploit this vulnerability to compromise the affected system. |
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Alert meAnalysisAIv1 – Mar 12, 2026
Remote code execution in FreeScout prior to version 1.8.206 allows authenticated users to upload .htaccess files that bypass file upload restrictions, enabling arbitrary code execution on Apache servers with AllowOverride All enabled. Public exploit code exists for this vulnerability. The attack requires valid user credentials but affects all FreeScout installations using the vulnerable PHP Laravel framework configuration.
Earlier versions of this analysis (1)
Freescout versions up to 1.8.206 is affected by unrestricted upload of file with dangerous type (CVSS 8.8).
RemediationAI
A vendor patch is available — apply it immediately. Validate file types by content. Store uploads outside web root. Restrict network access to the affected service where possible.
Affects your stack
Find out whether the stacks and servers you run are on an affected version.
Checking this CVE against your own stacks and servers is part of the Basic plan and up.
Technical ContextAI · show details
This vulnerability (CWE-434: Unrestricted Upload of File with Dangerous Type) affects Freescout. FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to version 1.8.206, FreeScout's file upload restriction list in app/Misc/Helper.php does not include .htaccess or .user.ini files. On Apache servers with AllowOverride All (a common configuration), an authenticated user can upload a .htaccess file to redefine how files are processed, enabling Remote Code Execution. This vulnerability can be exploited on its own or in combination with CVE-2026-27637
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- Exploit and PoC references, threat intelligence from 22 sources
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Severity by source
AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H
Primary rating from GitHub Advisory · only source for this CVE.
CVSS VectorGitHub Advisory
Lifecycle Timeline
3DescriptionGitHub Advisory
FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to version 1.8.206, FreeScout's file upload restriction list in app/Misc/Helper.php does not include .htaccess or .user.ini files. On Apache servers with AllowOverride All (a common configuration), an authenticated user can upload a .htaccess file to redefine how files are processed, enabling Remote Code Execution. This vulnerability can be exploited on its own or in combination with CVE-2026-27637. Version 1.8.206 fixes both vulnerabilities.
Executive ViewAI
FreeScout help desk systems prior to version 1.8.206 contain a critical file upload vulnerability that allows authenticated users to execute arbitrary code on affected servers. Organizations using FreeScout are at immediate risk of system compromise, data theft, and operational disruption if users with access to the platform are compromised or act maliciously.
Apply vendor patch. If patching cannot occur immediately: (1) Implement Web Application Firewall rules to block .htaccess and .user.ini file uploads; (2) Restrict file upload functionality to trusted users only; (3) Configure Apache with AllowOverride None on the FreeScout upload directory; (4) Monitor upload directories for suspicious file creation; (5) Consider network segmentation to limit lateral movement if compromise occurs.
Threat Intelligence Overview
How this decision was reached
The engine reads each signal below and applies a fixed list of rules from top to bottom. The first rule that matches sets the recommended action – like a statement, every line is shown.
What every action level means
SSVC AssessmentENISA
Priority Score
Attack Technique
Remote Code Execution represents the critical moment when an attacker successfully runs arbitrary code on a target system without physical access.
Affected Products (CPE)GitHub Advisory
File upload bypass in FreeScout 1.8.206 — patch bypass for CVE-2026-27636. PoC and patch available. CVSS 10.0.
Predictable password reset tokens in FreeScout help desk before 1.8.206. Weak random number generation allows attackers
Anonymous account takeover in FreeScout help desk before 1.8.224 lets an unauthenticated attacker seize the lowest-id ac
FreeScout is a self-hosted help desk and shared mailbox. Rated critical severity (CVSS 9.0), this vulnerability is remot
FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Rated high severity (CVSS 8.6), this
FreeScout is a self-hosted help desk and shared mailbox. Rated high severity (CVSS 8.0), this vulnerability is remotely
FreeScout is an open source help desk and shared inbox built with PHP. Rated high severity (CVSS 7.1), this vulnerabilit
FreeScout is a free, self-hosted help desk and shared mailbox. Rated medium severity (CVSS 6.3), this vulnerability is r
FreeScout is a free, self-hosted help desk and shared mailbox. Rated medium severity (CVSS 6.1), this vulnerability is r
A stored cross-site scripting (XSS) vulnerability exists in FreeScout help desk software versions 1.8.208 and below, whe
Arbitrary file write in FreeScout (prior to 1.8.215) allows authenticated administrators to achieve remote code executio
Unauthenticated account takeover in FreeScout versions prior to 1.8.217 allows remote attackers to gain permanent access
NVD
CVE.org
EPSS
GitHub
Exploit-DB