What is the CVSS score of CVE-2024-57728?

CVE-2024-57728 has a CVSS 3.1 base score of 7.2 (High). CVSS vector: CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:H/A:H. EPSS exploitation probability: 1.1%.

Is there a public PoC exploit available for CVE-2024-57728?

Yes, a public proof-of-concept exploit is available for CVE-2024-57728. Prioritise patching immediately. EPSS: 1.1%.

How to fix or mitigate CVE-2024-57728?

Within 30 days: Identify all affected systems and apply vendor patches as part of regular patch cycle. Monitor vendor channels for patch availability.

Simplehelp CVE-2024-57728

HIGH

Improper Link Resolution Before File Access (CWE-59)

2025-01-15 cve@mitre.org

RCE Simplehelp Simple Help

7.2

CVSS 3.1 · NVD

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Vulnerability Assessment

Weakness	CWE CWE-59 OWASP Top 10:2025 A01:2025 - Broken Access Control ASVS 5.0 V5 - File Handling Symlink resolution safety
Impact	CVSS score of 7.2 (HIGH). Attack characteristics: network attack vector, low complexity, high privileges required, no user interaction not required. EPSS exploitation probability: 1.06%.
Exploit ScenarioDerived	This vulnerability can be exploited remotely over the network. Successful exploitation could compromise the high-severity affected system.

Act Now Prioritize within 24-48h. Why: Active threat signals + CRITICAL/HIGH severity.

Exploited in the wild (CISA KEV) No patch listed yet 1.1% exploitation probability (EPSS)

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AnalysisAIv1 – Mar 28, 2026

SimpleHelp remote support software v5.5.7 and before allows admin users to upload arbitrary files anywhere on the file system by uploading a crafted zip file (i.e. Rated high severity (CVSS 7.2), this vulnerability is remotely exploitable, low attack complexity. No vendor patch available.

RemediationAI

No vendor patch is available at time of analysis. Monitor vendor advisories for updates. Apply vendor patches when available. Implement network segmentation and monitoring as interim mitigations.

Affects your stack

Find out whether the stacks and servers you run are on an affected version.

Checking this CVE against your own stacks and servers is part of the Basic plan and up.

Technical ContextAI · show details

This vulnerability is classified under CWE-59. SimpleHelp remote support software v5.5.7 and before allows admin users to upload arbitrary files anywhere on the file system by uploading a crafted zip file (i.e. zip slip). This can be exploited to execute arbitrary code on the host in the context of the SimpleHelp server user. Affected products include: Simple-Help Simplehelp.

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Exploit and PoC references, threat intelligence from 22 sources

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Severity by source

NVD PRIMARY 7.2 HIGH

AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:H/A:H

Primary rating from NVD · only source for this CVE.

CVSS VectorNVD

Attack Vector

Network

Attack Complexity

Low

Privileges Required

High

User Interaction

None

Scope

Unchanged

Confidentiality

High

Integrity

High

Availability

High

Lifecycle Timeline

Added to CISA KEV

Apr 24, 2026 - 18:01 CISA

CVE Published

Jan 15, 2025 - 23:15 nvd

HIGH 7.2

DescriptionCVE.org

SimpleHelp remote support software v5.5.7 and before allows admin users to upload arbitrary files anywhere on the file system by uploading a crafted zip file (i.e. zip slip). This can be exploited to execute arbitrary code on the host in the context of the SimpleHelp server user.

Executive ViewAI

Why It Matters

Organizations using SimpleHelp remote support software v5.5.7 and before face moderate risk from CVE-2024-57728 rated CVSS 7.2. Exploitation could compromise the security of affected deployments. Organizations should apply vendor updates when available and consider compensating controls in the interim.

Business Impact: Moderate

Compensating Controls

Apply vendor patch. If immediate patching is not feasible: (1) Implement network-level access controls to limit exposure; (2) Enable enhanced monitoring and alerting; (3) Apply principle of least privilege.

Threat Intelligence Overview

Threat Score

4.5/10

Composite threat intelligence

EPSS Score

1.1%

Top 22% exploitable

Exploit

POC

Public exploit code exists

Data Quality

5 sources

Confidence: Medium

NVD

CVE.org

CISA KEV

EPSS POC (1)

VulDB

How this decision was reached

The engine reads each signal below and applies a fixed list of rules from top to bottom. The first rule that matches sets the recommended action – like a statement, every line is shown.

SignalValue

Severity HIGH

CISA KEV Yes

Public POC Yes

EPSS 1.1%

Patch available No

Active threat Yes

Deciding rule

Active threat signals + CRITICAL/HIGH severity

What every action level means

Emergency Immediate action required. Criteria: CRITICAL + in CISA KEV (actively exploited) without patch, OR CRITICAL + EPSS > 30% without patch, OR CRITICAL + active threat signals without patch.

Act Now Prioritize within 24-48h. Criteria: in KEV with patch available, OR CRITICAL + public POC, OR HIGH + EPSS > 10%, OR CRITICAL + active threat, OR any CRITICAL severity.

This Week Schedule remediation this week. Criteria: HIGH severity (CVSS 7.0-8.9). Patch within normal change window.

This Month Plan within 30 days. Criteria: MEDIUM severity (CVSS 4.0-6.9), lower exploitation probability. Include in regular patch cycle.

Monitor Track and reassess. Criteria: LOW severity (CVSS 0.1-3.9), minimal exploitation risk. No immediate action needed.