What is the CVSS score of CVE-2024-57726?

CVE-2024-57726 has a CVSS 3.1 base score of 9.9 (Critical). CVSS vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:H/I:H/A:H. EPSS exploitation probability: 0.3%.

Which versions of Simplehelp are affected by CVE-2024-57726?

Organizations using SimpleHelp remote support software v5.5.7 and before face critical risk from CVE-2024-57726, a missing authorization vulnerability rated CVSS 9.9.

Is there a public PoC exploit available for CVE-2024-57726?

Yes, a public proof-of-concept exploit is available for CVE-2024-57726. Prioritise patching immediately. EPSS: 0.3%.

How to fix or mitigate CVE-2024-57726?

Within 7 days: Identify all affected systems and apply vendor patches promptly. Monitor vendor channels for patch availability.

Simplehelp CVE-2024-57726

CRITICAL

Missing Authorization (CWE-862)

2025-01-15 cve@mitre.org

Authentication Bypass Simplehelp Simple Help

9.9

CVSS 3.1 · NVD

Severity by source

NVD PRIMARY

9.9 CRITICAL

AV:N/AC:L/PR:L/UI:N/S:C/C:H/I:H/A:H

Primary rating from NVD · only source for this CVE.

CVSS VectorNVD

Attack Vector

Network

Attack Complexity

Low

Privileges Required

Low

User Interaction

None

Scope

Changed

Confidentiality

High

Integrity

High

Availability

High

Lifecycle Timeline

Re-analysis Queued

Apr 24, 2026 - 18:22 vuln.today

cvss_changed

Added to CISA KEV

Apr 24, 2026 - 18:01 CISA

Analysis Generated

Mar 28, 2026 - 18:03 vuln.today

CVE Published

Jan 15, 2025 - 23:15 nvd

CRITICAL 9.9

DescriptionCVE.org

SimpleHelp remote support software v5.5.7 and before has a vulnerability that allows low-privileges technicians to create API keys with excessive permissions. These API keys can be used to escalate privileges to the server admin role.

AnalysisAI

SimpleHelp remote support software v5.5.7 and before has a vulnerability that allows low-privileges technicians to create API keys with excessive permissions. Rated critical severity (CVSS 9.9), this vulnerability is remotely exploitable, low attack complexity. No vendor patch available.

Technical ContextAI

This vulnerability is classified as Missing Authorization (CWE-862), which allows attackers to access resources or perform actions without proper authorization checks. SimpleHelp remote support software v5.5.7 and before has a vulnerability that allows low-privileges technicians to create API keys with excessive permissions. These API keys can be used to escalate privileges to the server admin role. Affected products include: Simple-Help Simplehelp.

RemediationAI

No vendor patch is available at time of analysis. Monitor vendor advisories for updates. Implement role-based access control, validate authorization on every request server-side, apply principle of least privilege.