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Web Help Desk CVE-2024-28989

MEDIUM
Use of Hard-coded Cryptographic Key (CWE-321)
2025-02-11 psirt@solarwinds.com
Information Disclosure Web Help Desk
5.5
CVSS 3.1
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CVSS VectorNVD

CVSS:3.1/AV:L/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N
Attack Vector
Local
Attack Complexity
Low
Privileges Required
Low
User Interaction
None
Scope
Unchanged
Confidentiality
High
Integrity
None
Availability
None

Lifecycle Timeline

2
Analysis Generated
Mar 28, 2026 - 18:26 vuln.today
CVE Published
Feb 11, 2025 - 08:15 nvd
MEDIUM 5.5

DescriptionNVD

SolarWinds Web Help Desk was found to have a hardcoded cryptographic key that could allow the disclosure of sensitive information from the software.

AnalysisAI

SolarWinds Web Help Desk was found to have a hardcoded cryptographic key that could allow the disclosure of sensitive information from the software. Rated medium severity (CVSS 5.5), this vulnerability is low attack complexity. No vendor patch available.

Technical ContextAI

This vulnerability is classified under CWE-321. SolarWinds Web Help Desk was found to have a hardcoded cryptographic key that could allow the disclosure of sensitive information from the software. Affected products include: Solarwinds Web Help Desk.

RemediationAI

No vendor patch is available at time of analysis. Monitor vendor advisories for updates. Apply vendor patches when available. Implement network segmentation and monitoring as interim mitigations.

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CVE-2024-28989 vulnerability details – vuln.today
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