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Chatwoot CVE-2025-12245

MEDIUM
Insufficient Verification of Data Authenticity (CWE-345)
2025-10-27 cna@vuldb.com
5.5
CVSS 4.0 · Vendor: vuldb
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Attack ChainAIDerived

Hypothetical attack flow derived from CVE metadata – not a confirmed exploit chain

  1. Access
    Lure victim to attacker-controlled page
  2. Exploit
    Load/embed Chatwoot widget with crafted baseUrl
  3. Execution
    Bypass postMessage origin validation
  4. Impact
    Read cross-origin widget messages

Vulnerability Assessment

Weakness
CWE
OWASP Top 10:2025
A08:2025 - Software or Data Integrity Failures
ASVS 5.0
V15 - Secure Coding and Architecture Data authenticity verification
Exploitation Conditions

Exploitation targets the embeddable Chatwoot Widget specifically through the initPostMessageCommunication function in app/javascript/sdk/IFrameHelper.js, where the baseUrl argument is used without sufficient origin validation; the flaw is only reachable in deployments that embed the Chatwoot JavaScript chat widget on web pages. Impact is limited to low-level information disclosure (VC:L, no integrity or availability effect). Practical exploitation realistically depends on getting a victim to interact with an attacker-controlled or attacker-influenced page that establishes postMessage communication with the widget - a limiting factor the official UI:N vector does not reflect. Affected versions are Chatwoot up to and including 4.7.0.

Impact

This is a moderate-severity origin validation flaw (CWE-345) in Chatwoot's embeddable chat Widget, best treated as a lower-priority issue despite the 'remote' framing. The vendor's CVSS 4.0 vector (AV:N/AC:L/AT:N/PR:N/UI:N) with only low confidentiality impact (VC:L) and no integrity or availability impact yields a base score of 5.5, and the embedded E:P exploit-maturity metric reflects that a proof-of-concept exists rather than mature/weaponized tooling. EPSS reinforces low real-world urgency: 0.33% probability at the 24th percentile, i.e. in the bottom quartile for likelihood of exploitation. The CVE is NOT on CISA KEV, so there is no evidence of active exploitation - only publicly available PoC code (the hckwr.com blog write-up). The signals are internally consistent: a network-reachable, unauthenticated flaw with limited (information-disclosure-only) impact and modest exploitation probability. One caveat to verify: a postMessage origin-validation weakness typically requires a victim to load an attacker-influenced page or embed, yet the vendor vector asserts UI:N - real-world exploitation may in practice involve some user interaction (victim visiting a malicious page), which the official vector does not capture. Also note the vendor did not respond to disclosure, so there is no authoritative vendor advisory confirming affected versions or a fix.

Exploit ScenarioDerived

An attacker hosts a malicious web page that loads or communicates with a Chatwoot widget and abuses the weak origin check in initPostMessageCommunication by manipulating the baseUrl argument, causing the widget to accept or send postMessage data across trust boundaries. Because origin validation is insufficient, the attacker can read information exchanged with the widget (low-impact disclosure). A public proof-of-concept exists (documented on hckwr.com), lowering the barrier to reproduction.

This Month Plan within 30 days. Why: MEDIUM severity (CVSS 4.0-6.9).
No patch listed yet 0.3% exploitation probability (EPSS)

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AnalysisAIv1 – Oct 19, 2026

Origin validation flaw in Chatwoot's embeddable chat Widget (versions up to and including 4.7.0) allows an attacker-influenced page to abuse postMessage handling in app/javascript/sdk/IFrameHelper.js and disclose low-sensitivity information from a widget-embedded session. Only deployments that embed the Chatwoot JavaScript chat widget on web pages are exposed, and practical exploitation requires a victim to interact with an attacker-controlled page even though the base CVSS 4.0 vector lists PR:N/UI:N. Public exploit code exists, EPSS is low at 0.33% (24th percentile), and there is no CISA KEV confirmation of active exploitation.

RemediationAI

No vendor-released patch was identified at the time of analysis; the vendor was contacted early but did not respond, so confirm current status before relying on an upgrade. Until a fixed release is available, the most direct mitigation is to harden or locally patch initPostMessageCommunication in app/javascript/sdk/IFrameHelper.js so that event.origin is checked against an explicit allowlist of configured Chatwoot instance domains and postMessage targetOrigin is set to that exact origin rather than a wildcard, with the trade-off that any legitimate third-party embedding domains must be added to the allowlist. If the widget cannot be patched promptly, remove the embeddable widget from untrusted or third-party pages and restrict framing with a CSP frame-ancestors policy limited to trusted host domains, accepting that this breaks intended third-party embeds; additionally, host the widget iframe on a dedicated domain to reduce exposure and monitor for anomalous cross-origin widget traffic. Advisory references include https://vuldb.com/?id.329916, https://vuldb.com/?ctiid.329916, and https://hckwr.com/blog/multiple-vulnerabilities-in-chatwoot/.

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Technical ContextAI · show details

The issue is a CWE-345 insufficient verification of data authenticity problem in Chatwoot's JavaScript SDK, specifically the initPostMessageCommunication function in app/javascript/sdk/IFrameHelper.js, which sets up cross-origin communication between a host page and the Chatwoot widget iframe. The baseUrl argument is used without adequate origin validation, so messages or redirect targets originating from untrusted origins may be accepted or trusted by the widget communication channel. The affected CPE is cpe:2.3:a:chatwoot:chatwoot:*:*:*:*:*:*:*:*, covering Chatwoot through 4.7.0, and the vulnerable surface is limited to deployments that embed the widget. Our independent assessment rates this CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:L/I:N/A:N, reflecting a remote but victim-interaction-dependent path with only low confidentiality impact and no integrity or availability effect; the official CVSS 4.0 vector lists UI:N, but the realistic requirement for a victim to load and interact with an attacker-influenced page is the authoritative exploitation condition.

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Severity by source

Vendor (vuldb) PRIMARY 5.5 MEDIUM
CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:L/VI:N/VA:N/SC:N/SI:N/SA:N/E:P
vuln.today AI 4.3 MEDIUM

Network-reachable postMessage origin flaw needing a victim to load a malicious page (UI:R), unauthenticated with low confidentiality-only impact and no integrity/availability effect.

3.1 AV:N/AC:L/PR:N/UI:R/S:U/C:L/I:N/A:N
4.0 AV:N/AC:L/AT:N/PR:N/UI:P/VC:L/VI:N/VA:N/SC:N/SI:N/SA:N

Primary rating from Vendor (vuldb).

CVSS VectorVendor: vuldb

Attack Vector
Network
Attack Complexity
Low
Attack Requirements
None
Privileges Required
None
User Interaction
None
Vulnerable system: Confidentiality
Low
Vulnerable system: Integrity
None
Vulnerable system: Availability
None
Subsequent system: Confidentiality
None
Subsequent system: Integrity
None
Subsequent system: Availability
None

DescriptionCVE.org

A vulnerability was identified in chatwoot up to 4.7.0. This vulnerability affects the function initPostMessageCommunication of the file app/javascript/sdk/IFrameHelper.js of the component Widget. The manipulation of the argument baseUrl leads to origin validation error. Remote exploitation of the attack is possible. The vendor was contacted early about this disclosure but did not respond in any way.

Threat Intelligence Overview

EPSS Score
0.3%
Top 76% exploitable
Prevalence
Medium
popular open-source customer-support platform, common but not ubiquitous
Exploit
POC
Public exploit code exists
Data Quality
4 sources
Confidence: Medium

How this decision was reached

The engine reads each signal below and applies a fixed list of rules from top to bottom. The first rule that matches sets the recommended action – like a statement, every line is shown.

SignalValue
Severity MEDIUM
CISA KEV No
Public POC Yes
EPSS 0.3%
Patch available No
Active threat No
Deciding rule
MEDIUM severity (CVSS 4.0-6.9)
What every action level means
Emergency Immediate action required. Criteria: CRITICAL + in CISA KEV (actively exploited) without patch, OR CRITICAL + EPSS > 30% without patch, OR CRITICAL + active threat signals without patch.
Act Now Prioritize within 24-48h. Criteria: in KEV with patch available, OR CRITICAL + public POC, OR HIGH + EPSS > 10%, OR CRITICAL + active threat, OR any CRITICAL severity.
This Week Schedule remediation this week. Criteria: HIGH severity (CVSS 7.0-8.9). Patch within normal change window.
This Month Plan within 30 days. Criteria: MEDIUM severity (CVSS 4.0-6.9), lower exploitation probability. Include in regular patch cycle.
Monitor Track and reassess. Criteria: LOW severity (CVSS 0.1-3.9), minimal exploitation risk. No immediate action needed.

SSVC AssessmentENISA

SSVC Decision· derived
Scheduled
Exploitation· derived
Poc
System Exposure· derived
Open
Automatable· derived
Yes
Human Impact· derived
Medium

Priority Score

48
Low Medium High Critical
KEV: 0
EPSS: 0
CVSS: +28
PoC: +20
Weaponized: 0
Threat intel: 0
Gov advisory: 0

Attack Technique

Information disclosure occurs when an application unintentionally exposes sensitive data that aids attackers in reconnaissance or directly compromises security.

Affected Products (CPE)CVE.org

cpe:2.3:a:chatwoot:chatwoot:*:*:*:*:*:*:*:*
CVE-2022-3741 CRITICAL POC
9.8 Oct 28

Impact varies for each individual vulnerability in the application. Rated critical severity (CVSS 9.8), this vulnerabili

CVE-2026-63765 HIGH POC
8.8 Jul 23

Unauthenticated arbitrary blob creation in Chatwoot before 4.16.0 lets remote attackers abuse the ActiveStorage direct-u

CVE-2021-3649 HIGH POC
7.5 Jul 16

chatwoot is vulnerable to Inefficient Regular Expression Complexity. Rated high severity (CVSS 7.5), this vulnerability

CVE-2022-2901 HIGH POC
7.1 Sep 06

Improper Authorization in GitHub repository chatwoot/chatwoot prior to 2.8. Rated high severity (CVSS 7.1), this vulnera

CVE-2022-0542 MEDIUM POC
6.1 Aug 19

Cross-site Scripting (XSS) - DOM in GitHub repository chatwoot/chatwoot prior to 2.7.0. Rated medium severity (CVSS 6.1)

CVE-2022-1021 MEDIUM POC
5.4 Aug 19

Insecure Storage of Sensitive Information in GitHub repository chatwoot/chatwoot prior to 2.6.0. Rated medium severity (

CVE-2022-1022 MEDIUM POC
5.4 Apr 21

Cross-site Scripting (XSS) - Stored in GitHub repository chatwoot/chatwoot prior to 2.5.0. Rated medium severity (CVSS 5

CVE-2024-0640 MEDIUM POC
4.8 Mar 20

A stored cross-site scripting (XSS) vulnerability exists in chatwoot/chatwoot versions 3.0.0 to 3.5.1. Rated medium seve

CVE-2026-44706 HIGH
8.5 May 26

SQL injection in Chatwoot versions 2.2.0 through 4.11.1 allows any authenticated account user to execute arbitrary SQL v

CVE-2026-44707 MEDIUM
6.8 May 26

Pre-Account Takeover in Chatwoot's OmniAuth integration affects all releases from 2.14.0 through 4.12.x, allowing an att

CVE-2026-72719 MEDIUM
6.7 Aug 10

Chatwoot's multi-tenant API fails to restrict the `account_id` parameter in four controllers (Portals, Automation Rules,

CVE-2025-12246 LOW POC
2.1 Oct 27

Cross-site scripting (XSS) in Chatwoot up to version 4.7.0 allows remote attackers to inject malicious scripts via the L

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