Chatwoot
CVE-2024-0640
MEDIUM
Vulnerability Assessment
| Weakness |
CWE
OWASP Top 10:2025
A05:2025 - Injection
ASVS 5.0
V1 - Encoding and Sanitization Output encoding, context-aware escaping
MITRE ATT&CK
2 techniques across 2 tactics: Initial Access, Execution The technique list with ATT&CK links and the kill-chain view is part of the Basic plan and up. |
| Impact | CVSS score of 4.8 (MEDIUM). Attack characteristics: network attack vector, low complexity, high privileges required, user interaction required. Public proof-of-concept exploit code is available. EPSS exploitation probability: 0.06%. |
| Exploit ScenarioDerived | A remote attacker could inject malicious scripts into web pages viewed by other users by sending crafted requests to the affected application. |
Get an e-mail when this CVE is exploited, patched or re-scored. Free account.
Alert meAnalysisAIv1 – Mar 28, 2026
A stored cross-site scripting (XSS) vulnerability exists in chatwoot/chatwoot versions 3.0.0 to 3.5.1. Rated medium severity (CVSS 4.8), this vulnerability is remotely exploitable, low attack complexity. Public exploit code available.
RemediationAI
A vendor patch is available. Apply the latest security update as soon as possible. Sanitize all user input, use Content-Security-Policy headers, encode output contextually (HTML, JS, URL). Use frameworks with built-in XSS protection.
Affects your stack
Find out whether the stacks and servers you run are on an affected version.
Checking this CVE against your own stacks and servers is part of the Basic plan and up.
Technical ContextAI · show details
This vulnerability is classified as Cross-Site Scripting (XSS) (CWE-79), which allows attackers to inject malicious scripts into web pages viewed by other users. A stored cross-site scripting (XSS) vulnerability exists in chatwoot/chatwoot versions 3.0.0 to 3.5.1. This vulnerability allows an admin user to inject malicious JavaScript code via the dashboard app settings, which can then be executed by another admin user when they access the affected dashboard app. The issue is fixed in version 3.5.2. Affected products include: Chatwoot. Version information: version 3.5.2..
Know when Chatwoot gets its next vulnerability
- Watch products and get an email when something new is published
- Check this CVE against your own stack and servers
- Exploit and PoC references, threat intelligence from 22 sources
No credit card · 7-day full trial
Severity by source
AV:N/AC:L/PR:H/UI:R/S:C/C:L/I:L/A:N
Primary rating from NVD · only source for this CVE.
CVSS VectorNVD
Lifecycle Timeline
3DescriptionCVE.org
A stored cross-site scripting (XSS) vulnerability exists in chatwoot/chatwoot versions 3.0.0 to 3.5.1. This vulnerability allows an admin user to inject malicious JavaScript code via the dashboard app settings, which can then be executed by another admin user when they access the affected dashboard app. The issue is fixed in version 3.5.2.
Executive ViewAI
Organizations using chatwoot/chatwoot should be aware of moderate risk from CVE-2024-0640, a cross-site scripting vulnerability rated CVSS 4.8. Attackers could inject scripts to steal sessions or perform actions as authenticated users. Proof-of-concept code is publicly available. A patch is available and should be applied during regular vulnerability management.
Apply vendor patch. If patching is delayed: implement CSP headers, enable HttpOnly cookies, deploy WAF XSS rules.
Threat Intelligence Overview
NVD
CVE.org
EPSS
GitHub
How this decision was reached
The engine reads each signal below and applies a fixed list of rules from top to bottom. The first rule that matches sets the recommended action – like a statement, every line is shown.
What every action level means
SSVC AssessmentENISA
Priority Score
Attack Technique
Cross-Site Scripting occurs when an application accepts untrusted data and sends it to a web browser without proper validation or encoding.
Affected Products (CPE)CVE.org
Impact varies for each individual vulnerability in the application. Rated critical severity (CVSS 9.8), this vulnerabili
Unauthenticated arbitrary blob creation in Chatwoot before 4.16.0 lets remote attackers abuse the ActiveStorage direct-u
chatwoot is vulnerable to Inefficient Regular Expression Complexity. Rated high severity (CVSS 7.5), this vulnerability
Improper Authorization in GitHub repository chatwoot/chatwoot prior to 2.8. Rated high severity (CVSS 7.1), this vulnera
Cross-site Scripting (XSS) - DOM in GitHub repository chatwoot/chatwoot prior to 2.7.0. Rated medium severity (CVSS 6.1)
Insecure Storage of Sensitive Information in GitHub repository chatwoot/chatwoot prior to 2.6.0. Rated medium severity (
Cross-site Scripting (XSS) - Stored in GitHub repository chatwoot/chatwoot prior to 2.5.0. Rated medium severity (CVSS 5
SQL injection in Chatwoot versions 2.2.0 through 4.11.1 allows any authenticated account user to execute arbitrary SQL v
Pre-Account Takeover in Chatwoot's OmniAuth integration affects all releases from 2.14.0 through 4.12.x, allowing an att
Chatwoot's multi-tenant API fails to restrict the `account_id` parameter in four controllers (Portals, Automation Rules,
Cross-site scripting (XSS) in Chatwoot up to version 4.7.0 allows remote attackers to inject malicious scripts via the L
Server-side request forgery in Chatwoot's Shopify OAuth integration allows an authenticated user to make the Chatwoot se
Exploit-DB