What is the CVSS score of CVE-2018-16587?

CVE-2018-16587 has a CVSS 3.0 base score of 6.5 (Medium). CVSS vector: CVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:U/C:N/I:H/A:N. EPSS exploitation probability: 1.8%.

Is there a patch available for CVE-2018-16587?

Yes, a patch is available for CVE-2018-16587. Update the affected software to the latest version immediately.

Open Ticket Request System CVE-2018-16587

MEDIUM

Improper Input Validation (CWE-20)

2018-09-28 cve@mitre.org

Information Disclosure Open Ticket Request System Debian Linux

6.5

CVSS 3.0 · NVD

Severity by source

NVD PRIMARY

6.5 MEDIUM

AV:N/AC:L/PR:N/UI:R/S:U/C:N/I:H/A:N

Primary rating from NVD · only source for this CVE.

CVSS VectorNVD

CVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:U/C:N/I:H/A:N

Attack Vector

Network

Attack Complexity

Low

Privileges Required

None

User Interaction

Required

Scope

Unchanged

Confidentiality

None

Integrity

High

Availability

None

Lifecycle Timeline

CVE Published

Sep 28, 2018 - 00:29 nvd

MEDIUM 6.5

DescriptionNVD

In Open Ticket Request System (OTRS) 4.0.x before 4.0.32, 5.0.x before 5.0.30, and 6.0.x before 6.0.11, an attacker could send a malicious email to an OTRS system. If a user with admin permissions opens it, it causes deletions of arbitrary files that the OTRS web server user has write access to.

AnalysisAI

In Open Ticket Request System (OTRS) 4.0.x before 4.0.32, 5.0.x before 5.0.30, and 6.0.x before 6.0.11, an attacker could send a malicious email to an OTRS system. Rated medium severity (CVSS 6.5), this vulnerability is remotely exploitable, no authentication required, low attack complexity.

Technical ContextAI

This vulnerability is classified under CWE-20. In Open Ticket Request System (OTRS) 4.0.x before 4.0.32, 5.0.x before 5.0.30, and 6.0.x before 6.0.11, an attacker could send a malicious email to an OTRS system. If a user with admin permissions opens it, it causes deletions of arbitrary files that the OTRS web server user has write access to. Affected products include: Otrs Open Ticket Request System, Debian Debian Linux. Version information: before 4.0.32.

RemediationAI

A vendor patch is available. Apply the latest security update as soon as possible. Apply vendor patches when available. Implement network segmentation and monitoring as interim mitigations.