Debian Linux
CVE-2018-19141
MEDIUM
Severity by source
AV:N/AC:L/PR:H/UI:R/S:C/C:L/I:L/A:N
Primary rating from NVD · only source for this CVE.
CVSS VectorNVD
Lifecycle Timeline
1DescriptionNVD
Open Ticket Request System (OTRS) 4.0.x before 4.0.33 and 5.0.x before 5.0.31 allows an admin to conduct an XSS attack via a modified URL because user and customer preferences are mishandled.
AnalysisAI
Open Ticket Request System (OTRS) 4.0.x before 4.0.33 and 5.0.x before 5.0.31 allows an admin to conduct an XSS attack via a modified URL because user and customer preferences are mishandled. Rated medium severity (CVSS 4.8), this vulnerability is remotely exploitable, low attack complexity. This Cross-Site Scripting (XSS) vulnerability could allow attackers to inject malicious scripts into web pages viewed by other users.
Technical ContextAI
This vulnerability is classified as Cross-Site Scripting (XSS) (CWE-79), which allows attackers to inject malicious scripts into web pages viewed by other users. Open Ticket Request System (OTRS) 4.0.x before 4.0.33 and 5.0.x before 5.0.31 allows an admin to conduct an XSS attack via a modified URL because user and customer preferences are mishandled. Affected products include: Otrs Open Ticket Request System, Debian Debian Linux. Version information: before 4.0.33.
RemediationAI
A vendor patch is available. Apply the latest security update as soon as possible. Sanitize all user input, use Content-Security-Policy headers, encode output contextually (HTML, JS, URL). Use frameworks with built-in XSS protection.
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External POC / Exploit Code
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