What is the CVSS score of CVE-2018-16586?

CVE-2018-16586 has a CVSS 3.0 base score of 4.3 (Medium). CVSS vector: CVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:U/C:N/I:L/A:N. EPSS exploitation probability: 1.5%.

Is there a patch available for CVE-2018-16586?

Yes, a patch is available for CVE-2018-16586. Update the affected software to the latest version immediately.

Open Ticket Request System CVE-2018-16586

MEDIUM

2018-09-28 cve@mitre.org

Information Disclosure Open Ticket Request System Debian Linux

4.3

CVSS 3.0 · NVD

Severity by source

NVD PRIMARY

4.3 MEDIUM

AV:N/AC:L/PR:N/UI:R/S:U/C:N/I:L/A:N

Primary rating from NVD · only source for this CVE.

CVSS VectorNVD

CVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:U/C:N/I:L/A:N

Attack Vector

Network

Attack Complexity

Low

Privileges Required

None

User Interaction

Required

Scope

Unchanged

Confidentiality

None

Integrity

Low

Availability

None

Lifecycle Timeline

CVE Published

Sep 28, 2018 - 00:29 nvd

MEDIUM 4.3

DescriptionNVD

AnalysisAI

In Open Ticket Request System (OTRS) 4.0.x before 4.0.32, 5.0.x before 5.0.30, and 6.0.x before 6.0.11, an attacker could send a malicious email to an OTRS system. Rated medium severity (CVSS 4.3), this vulnerability is remotely exploitable, no authentication required, low attack complexity.

Technical ContextAI

In Open Ticket Request System (OTRS) 4.0.x before 4.0.32, 5.0.x before 5.0.30, and 6.0.x before 6.0.11, an attacker could send a malicious email to an OTRS system. If a logged in user opens it, the email could cause the browser to load external image or CSS resources. Affected products include: Otrs Open Ticket Request System, Debian Debian Linux. Version information: before 4.0.32.

RemediationAI

A vendor patch is available. Apply the latest security update as soon as possible. Apply vendor patches when available. Implement network segmentation and monitoring as interim mitigations.