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Socialminer CVE-2025-20129

| EUVDEUVD-2025-16892 MEDIUM
Information Exposure (CWE-200)
2025-06-04 psirt@cisco.com
4.3
CVSS 3.1 · NVD
View

Vulnerability Assessment

Weakness
CWE
OWASP Top 10:2025
A01:2025 - Broken Access Control
ASVS 5.0
V14 - Data Protection Data exposure prevention
MITRE ATT&CK

2 techniques across 2 tactics: Collection, Discovery

The technique list with ATT&CK links and the kill-chain view is part of the Basic plan and up.

Impact

Exposed information (credentials, internal paths, user data, configuration) can be leveraged for further attacks or regulatory violations. With a CVSS score of 4.3 (MEDIUM), this represents a moderate risk.

Exploit ScenarioDerived

An attacker triggers error conditions or accesses improperly protected endpoints to extract sensitive internal information from the application.

This Month Plan within 30 days. Why: MEDIUM severity (CVSS 4.0-6.9).
No patch listed yet 0.0% exploitation probability (EPSS)

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AnalysisAIv1 – Mar 14, 2026

A vulnerability in the web-based chat interface of Cisco Customer Collaboration Platform (CCP), formerly Cisco SocialMiner, could allow an unauthenticated, remote attacker to persuade users to disclose sensitive data.

This vulnerability is due to improper sanitization of HTTP requests that are sent to the web-based chat interface. An attacker could exploit this vulnerability by sending crafted HTTP requests to the chat interface of a targeted user on a vulnerable server. A successful exploit could allow the attacker to redirect chat traffic to a server that is under their control, resulting in sensitive information being redirected to the attacker.

Earlier versions of this analysis (1)
v1 Mar 14, 2026 - 17:29 CVSS 4.3

RemediationAI

Implement proper access controls. Sanitize error messages in production. Review logging practices to avoid capturing sensitive data.

Affected VersionsENISA

Cisco Unified Contact Center Express 11.6(2)ES05
Cisco Unified Contact Center Express 12.5(1)ES03
Cisco Unified Contact Center Express 11.5(1)SU1
Cisco Unified Contact Center Express 12.0(1)ES04
Cisco Unified Contact Center Express 12.5(1)_SU01_ES02
Cisco Unified Contact Center Express 11.0(1)SU1ES02
Cisco Unified Contact Center Express 10.6(1)
Cisco Unified Contact Center Express 11.6(2)ES02
Cisco Unified Contact Center Express 11.6(2)ES03
Cisco SocialMiner 11.6(1)
Cisco Unified Contact Center Express 9.0(2)SU3ES04
Cisco SocialMiner 11.6(2)
Cisco Unified Contact Center Express 10.6(1)SU3ES02
Cisco Unified Contact Center Express 10.6(1)SU2ES04
Cisco Unified Contact Center Express 11.5(1)SU1ES01
Cisco SocialMiner 11.5(1)
Cisco Unified Contact Center Express 11.5(1)SU1ES02
Cisco Unified Contact Center Express 12.5(1)_SU01_ES01
Cisco Unified Contact Center Express 10.6(1)SU3ES03
Cisco Unified Contact Center Express 12.5(1)_SU02_ES04
Cisco Unified Contact Center Express 11.5(1)SU1ES03
Cisco SocialMiner 12.0(1)
Cisco Unified Contact Center Express 12.5(1)_SU03_ES03
Cisco SocialMiner 10.5(1)
Cisco Unified Contact Center Express 10.0(1)SU1ES04
Cisco Unified Contact Center Express 11.6(2)ES08
Cisco Unified Contact Center Express 12.5(1)SU1
Cisco Unified Contact Center Express 12.0(1)ES03
Cisco Unified Contact Center Express 11.6(2)ES01
Cisco Unified Contact Center Express 12.5(1)SU3
Cisco SocialMiner 12.5(1)SU2
Cisco Unified Contact Center Express 11.6(2)ES04
Cisco Unified Contact Center Express 11.5(1)ES01
Cisco Unified Contact Center Express 10.5(1)
Cisco SocialMiner 12.0(1)ES03
Cisco Unified Contact Center Express 11.6(2)ES07
Cisco Unified Contact Center Express 11.6(1)
Cisco Unified Contact Center Express 11.6(2)
Cisco Unified Contact Center Express 12.5(1)_SU03_ES05
Cisco Unified Contact Center Express 10.5(1)SU1
Cisco Unified Contact Center Express 10.0(1)SU1
Cisco Unified Contact Center Express 11.0(1)SU1ES03
Cisco Unified Contact Center Express 11.6(2)ES06
Cisco Unified Contact Center Express 12.5(1)_SU02_ES03
Cisco Unified Contact Center Express 12.5(1)_SU01_ES03
Cisco Unified Contact Center Express 12.5(1)ES01
Cisco Unified Contact Center Express 12.0(1)ES02
Cisco Unified Contact Center Express 10.6(1)SU3ES01
Cisco Unified Contact Center Express 12.5(1)SU2
Cisco SocialMiner 12.0(1)ES02
Cisco Unified Contact Center Express 12.0(1)
Cisco Unified Contact Center Express 11.0(1)SU1
Cisco SocialMiner 12.5(1)SU3
Cisco Unified Contact Center Express 12.5(1)_SU03_ES01
Cisco SocialMiner 12.5(1)
Cisco Unified Contact Center Express 10.6(1)SU3
Cisco Unified Contact Center Express 12.5(1)_SU03_ES06
Cisco Unified Contact Center Express 12.0(1)ES01
Cisco Unified Contact Center Express 12.5(1)_SU02_ES02
Cisco Unified Contact Center Express 10.6(1)SU1
Cisco SocialMiner 12.5(1)SU1
Cisco Unified Contact Center Express 12.5(1)_SU03_ES04
Cisco Unified Contact Center Express 11.6(1)ES02
Cisco Unified Contact Center Express 12.5(1)ES02
Cisco SocialMiner 12.0(1)ES04
Cisco Unified Contact Center Express 12.5(1)_SU03_ES02
Cisco SocialMiner 10.6(1)
Cisco Unified Contact Center Express 12.5(1)
Cisco SocialMiner 11.5(1)SU1
Cisco Unified Contact Center Express 11.6(1)ES01
Cisco SocialMiner 12.5(1)ES01
Cisco SocialMiner 10.6(2)
Cisco Unified Contact Center Express 8.5(1)
Cisco Unified Contact Center Express 10.5(1)SU1ES10
Cisco Unified Contact Center Express 12.5(1)_SU02_ES01
Cisco SocialMiner 11.0(1)
Cisco Unified Contact Center Express 10.6(1)SU2

Affects your stack

Find out whether the stacks and servers you run are on an affected version.

Checking this CVE against your own stacks and servers is part of the Basic plan and up.

Technical ContextAI · show details

Information disclosure occurs when an application inadvertently reveals sensitive data to unauthorized actors through error messages, logs, or improper access controls. This vulnerability is classified as Information Exposure (CWE-200).

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  • Exploit and PoC references, threat intelligence from 22 sources

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Severity by source

NVD PRIMARY 4.3 MEDIUM
AV:N/AC:L/PR:N/UI:R/S:U/C:N/I:L/A:N

Primary rating from NVD · only source for this CVE.

CVSS VectorNVD

Attack Vector
Network
Attack Complexity
Low
Privileges Required
None
User Interaction
Required
Scope
Unchanged
Confidentiality
None
Integrity
Low
Availability
None

Executive ViewAI

Why It Matters

CVE-2025-20129 presents moderate security risk, a information exposure vulnerability rated CVSS 4.3. Sensitive information could be exposed to unauthorized parties. Organizations should apply vendor updates when available and monitor for exploitation.

Business Impact: Low
Compensating Controls

Apply vendor patch. If patching is delayed: restrict endpoint access, redact sensitive data in logs.

Threat Intelligence Overview

EPSS Score
0.0%
Top 97% exploitable
Data Quality
4 sources
Confidence: Medium

How this decision was reached

The engine reads each signal below and applies a fixed list of rules from top to bottom. The first rule that matches sets the recommended action – like a statement, every line is shown.

SignalValue
Severity MEDIUM
CISA KEV No
Public POC No
EPSS 0.0%
Patch available No
Active threat No
Deciding rule
MEDIUM severity (CVSS 4.0-6.9)
What every action level means
Emergency Immediate action required. Criteria: CRITICAL + in CISA KEV (actively exploited) without patch, OR CRITICAL + EPSS > 30% without patch, OR CRITICAL + active threat signals without patch.
Act Now Prioritize within 24-48h. Criteria: in KEV with patch available, OR CRITICAL + public POC, OR HIGH + EPSS > 10%, OR CRITICAL + active threat, OR any CRITICAL severity.
This Week Schedule remediation this week. Criteria: HIGH severity (CVSS 7.0-8.9). Patch within normal change window.
This Month Plan within 30 days. Criteria: MEDIUM severity (CVSS 4.0-6.9), lower exploitation probability. Include in regular patch cycle.
Monitor Track and reassess. Criteria: LOW severity (CVSS 0.1-3.9), minimal exploitation risk. No immediate action needed.

SSVC AssessmentENISA

SSVC Decision· derived
Defer
Exploitation· derived
None
System Exposure· derived
Open
Automatable· derived
No
Human Impact
Low

Priority Score

22
Low Medium High Critical
KEV: 0
EPSS: 0
CVSS: +22
PoC: 0
Weaponized: 0
Threat intel: 0
Gov advisory: 0

Attack Technique

Information disclosure occurs when an application unintentionally exposes sensitive data that aids attackers in reconnaissance or directly compromises security.

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