Unified Contact Center Express
CVE-2019-12633
HIGH
Vulnerability Assessment
| Weakness |
CWE
OWASP Top 10:2025
A05:2025 - Injection
ASVS 5.0
V2 - Validation and Business Logic Input validation, allowlisting
|
| Impact | CVSS score of 7.5 (HIGH). Attack characteristics: network attack vector, low complexity, no privileges required, no user interaction not required. |
| Exploit ScenarioDerived | This vulnerability can be exploited remotely over the network. Successful exploitation could compromise the high-severity affected system. |
Get an e-mail when this CVE is exploited, patched or re-scored. Free account.
Alert meAnalysisAI
A vulnerability in Cisco Unified Contact Center Express (Unified CCX) could allow an unauthenticated, remote attacker to bypass access controls and conduct a server-side request forgery (SSRF) attack. Rated high severity (CVSS 7.5), this vulnerability is remotely exploitable, no authentication required, low attack complexity. No vendor patch available.
RemediationAI
No vendor patch is available at time of analysis. Monitor vendor advisories for updates. Apply vendor patches when available. Implement network segmentation and monitoring as interim mitigations.
Affects your stack
Find out whether the stacks and servers you run are on an affected version.
Checking this CVE against your own stacks and servers is part of the Basic plan and up.
Technical ContextAI · show details
This vulnerability is classified under CWE-20. A vulnerability in Cisco Unified Contact Center Express (Unified CCX) could allow an unauthenticated, remote attacker to bypass access controls and conduct a server-side request forgery (SSRF) attack on a targeted system. The vulnerability is due to improper validation of user-supplied input on the affected system. An attacker could exploit this vulnerability by sending the user of the web application a crafted request. If the request is processed, the attacker could access the system and perform unauthorized actions. Affected products include: Cisco Unified Contact Center Express.
Severity by source
AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:H/A:N
Primary rating from NVD · only source for this CVE.
CVSS VectorNVD
DescriptionNVD
A vulnerability in Cisco Unified Contact Center Express (Unified CCX) could allow an unauthenticated, remote attacker to bypass access controls and conduct a server-side request forgery (SSRF) attack on a targeted system. The vulnerability is due to improper validation of user-supplied input on the affected system. An attacker could exploit this vulnerability by sending the user of the web application a crafted request. If the request is processed, the attacker could access the system and perform unauthorized actions.
Threat Intelligence Overview
How this decision was reached
The engine reads each signal below and applies a fixed list of rules from top to bottom. The first rule that matches sets the recommended action – like a statement, every line is shown.
What every action level means
SSVC AssessmentENISA
Priority Score
Attack Technique
Server-Side Request Forgery exploits applications that fetch remote resources based on user-supplied URLs.
Affected Products (CPE)NVD
Apache Log4j2 contains a critical JNDI injection vulnerability known as 'Log4Shell' that allows unauthenticated remote c
A vulnerability in the upgrade mechanism of Cisco collaboration products based on the Cisco Voice Operating System softw
A vulnerability in multiple Cisco Unified Communications and Contact Center Solutions products could allow an unauthenti
Authentication bypass in the Cisco Unified CCX (Contact Center Express) Editor-to-server authentication flow allows an u
A vulnerability in the Java Remote Method Invocation (RMI) process of Cisco Unified CCX could allow an unauthenticated,
A vulnerability in the Java Remote Management Interface of Cisco Unified Contact Center Express (Unified CCX) could allo
Multiple vulnerabilities in the web-based management interface of Cisco Unified Contact Center Express (Unified CCX) cou
Cross-site request forgery (CSRF) vulnerability in Cisco Unified Intelligence Center (CUIC) 8.5.4 through 9.1(1), as use
Multiple vulnerabilities in the web-based management interface of Cisco Unified Contact Center Express (Unified CCX) cou
The j_spring_security_switch_user function in Cisco Unified Intelligence Center (CUIC) 8.5.4 through 9.1(1), as used in
A vulnerability in the Tool for Auto-Registered Phones Support (TAPS) of Cisco Unified Communications Manager (UCM) and
Authenticated administrators of Cisco Unified Contact Center Express (Unified CCX) can abuse the web UI's file-upload ha
NVD
CVE.org
EPSS
GitHub PoC
Exploit-DB