Unified Contact Center Express
CVE-2018-0402
HIGH
Vulnerability Assessment
| Weakness |
CWE
OWASP Top 10:2025
A05:2025 - Injection
ASVS 5.0
V1 - Encoding and Sanitization Output encoding, context-aware escaping
MITRE ATT&CK
2 techniques across 2 tactics: Initial Access, Execution The technique list with ATT&CK links and the kill-chain view is part of the Basic plan and up. |
| Impact | CVSS score of 8.8 (HIGH). Attack characteristics: network attack vector, low complexity, no privileges required, user interaction required. |
| Exploit ScenarioDerived | A remote attacker could inject malicious scripts into web pages viewed by other users by sending crafted requests to the affected application. No authentication is required to exploit this vulnerability. |
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Alert meAnalysisAI
Multiple vulnerabilities in the web-based management interface of Cisco Unified Contact Center Express (Unified CCX) could allow an unauthenticated, remote attacker to conduct a cross-site request. Rated high severity (CVSS 8.8), this vulnerability is remotely exploitable, no authentication required, low attack complexity. No vendor patch available.
RemediationAI
No vendor patch is available at time of analysis. Monitor vendor advisories for updates. Sanitize all user input, use Content-Security-Policy headers, encode output contextually (HTML, JS, URL). Use frameworks with built-in XSS protection.
Affects your stack
Find out whether the stacks and servers you run are on an affected version.
Checking this CVE against your own stacks and servers is part of the Basic plan and up.
Technical ContextAI · show details
This vulnerability is classified as Cross-Site Scripting (XSS) (CWE-79), which allows attackers to inject malicious scripts into web pages viewed by other users. Multiple vulnerabilities in the web-based management interface of Cisco Unified Contact Center Express (Unified CCX) could allow an unauthenticated, remote attacker to conduct a cross-site request forgery (CSRF) attack. Cisco Bug IDs: CSCvg70921. Affected products include: Cisco Unified Contact Center Express, Cisco Unified Ip Interactive Voice Response.
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- Exploit and PoC references, threat intelligence from 22 sources
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Severity by source
AV:N/AC:L/PR:N/UI:R/S:U/C:H/I:H/A:H
Primary rating from NVD · only source for this CVE.
CVSS VectorNVD
DescriptionNVD
Multiple vulnerabilities in the web-based management interface of Cisco Unified Contact Center Express (Unified CCX) could allow an unauthenticated, remote attacker to conduct a cross-site request forgery (CSRF) attack. Cisco Bug IDs: CSCvg70921.
Threat Intelligence Overview
How this decision was reached
The engine reads each signal below and applies a fixed list of rules from top to bottom. The first rule that matches sets the recommended action – like a statement, every line is shown.
What every action level means
SSVC AssessmentENISA
Priority Score
Attack Technique
Cross-Site Scripting occurs when an application accepts untrusted data and sends it to a web browser without proper validation or encoding.
Cross-Site Request Forgery exploits the automatic credential inclusion behavior of web browsers.
Affected Products (CPE)NVD
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A vulnerability in multiple Cisco Unified Communications and Contact Center Solutions products could allow an unauthenti
Authentication bypass in the Cisco Unified CCX (Contact Center Express) Editor-to-server authentication flow allows an u
A vulnerability in the Java Remote Method Invocation (RMI) process of Cisco Unified CCX could allow an unauthenticated,
A vulnerability in the Java Remote Management Interface of Cisco Unified Contact Center Express (Unified CCX) could allo
Multiple vulnerabilities in the web-based management interface of Cisco Unified Contact Center Express (Unified CCX) cou
Cross-site request forgery (CSRF) vulnerability in Cisco Unified Intelligence Center (CUIC) 8.5.4 through 9.1(1), as use
The j_spring_security_switch_user function in Cisco Unified Intelligence Center (CUIC) 8.5.4 through 9.1(1), as used in
A vulnerability in the Tool for Auto-Registered Phones Support (TAPS) of Cisco Unified Communications Manager (UCM) and
A vulnerability in Cisco Unified Contact Center Express (Unified CCX) could allow an unauthenticated, remote attacker to
Authenticated administrators of Cisco Unified Contact Center Express (Unified CCX) can abuse the web UI's file-upload ha
NVD
CVE.org
EPSS
GitHub PoC
Exploit-DB