Unified Communications Manager
CVE-2024-20253
CRITICAL
Vulnerability Assessment
| Weakness |
CWE
OWASP Top 10:2025
A08:2025 - Software or Data Integrity Failures
ASVS 5.0
V1 - Encoding and Sanitization Safe deserialization, type allowlists
MITRE ATT&CK
2 techniques across 2 tactics: Execution, Initial Access The technique list with ATT&CK links and the kill-chain view is part of the Basic plan and up. |
| Impact | CVSS score of 10.0 (CRITICAL). Attack characteristics: network attack vector, low complexity, no privileges required, no user interaction not required. |
| Exploit ScenarioDerived | A remote attacker could execute arbitrary code through malicious serialized objects by sending crafted requests to the affected application. No authentication is required to exploit this vulnerability. |
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Alert meAnalysisAI
A vulnerability in multiple Cisco Unified Communications and Contact Center Solutions products could allow an unauthenticated, remote attacker to execute arbitrary code on an affected device. Rated critical severity (CVSS 10.0), this vulnerability is remotely exploitable, no authentication required, low attack complexity. No vendor patch available.
RemediationAI
No vendor patch is available at time of analysis. Monitor vendor advisories for updates. Avoid deserializing untrusted data. Use safe serialization formats (JSON). Implement integrity checks and type allowlists.
Affects your stack
Find out whether the stacks and servers you run are on an affected version.
Checking this CVE against your own stacks and servers is part of the Basic plan and up.
Technical ContextAI · show details
This vulnerability is classified as Deserialization of Untrusted Data (CWE-502), which allows attackers to execute arbitrary code through malicious serialized objects. A vulnerability in multiple Cisco Unified Communications and Contact Center Solutions products could allow an unauthenticated, remote attacker to execute arbitrary code on an affected device. This vulnerability is due to the improper processing of user-provided data that is being read into memory. An attacker could exploit this vulnerability by sending a crafted message to a listening port of an affected device. A successful exploit could allow the attacker to execute arbitrary commands on the underlying operating system with the privileges of the web services user. With access to the underlying operating system, the attacker could also establish root access on the affected device. Affected products include: Cisco Unified Communications Manager, Cisco Unified Communications Manager Im And Presence Service, Cisco Unity Connection, Cisco Unified Contact Center Express, Cisco Virtualized Voice Browser.
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- Exploit and PoC references, threat intelligence from 22 sources
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Severity by source
AV:N/AC:L/PR:N/UI:N/S:C/C:H/I:H/A:H
Primary rating from NVD · only source for this CVE.
CVSS VectorNVD
DescriptionNVD
A vulnerability in multiple Cisco Unified Communications and Contact Center Solutions products could allow an unauthenticated, remote attacker to execute arbitrary code on an affected device. This vulnerability is due to the improper processing of user-provided data that is being read into memory. An attacker could exploit this vulnerability by sending a crafted message to a listening port of an affected device. A successful exploit could allow the attacker to execute arbitrary commands on the underlying operating system with the privileges of the web services user. With access to the underlying operating system, the attacker could also establish root access on the affected device.
Threat Intelligence Overview
NVD
CVE.org
EPSS
How this decision was reached
The engine reads each signal below and applies a fixed list of rules from top to bottom. The first rule that matches sets the recommended action – like a statement, every line is shown.
What every action level means
SSVC AssessmentENISA
Priority Score
Attack Technique
Insecure deserialization occurs when an application converts serialized data (a stream of bytes representing an object's state) back into a living object without proper validation.
Remote Code Execution represents the critical moment when an attacker successfully runs arbitrary code on a target system without physical access.
Affected Products (CPE)NVD
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The TFTP service in Cisco Unified Communications Manager (aka CUCM or Unified CM) allows remote attackers to obtain sens
Absolute path traversal vulnerability in the Real-Time Monitoring Tool (RTMT) API in Cisco Unified Communications Manage
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A vulnerability in Cisco Unified Communications Manager (Unified CM) and Cisco Unified Communications Manager Session Ma
A vulnerability in Cisco Unified Communications Manager 10.5(2.10000.5), 11.0(1.10000.10), and 11.5(1.10000.6) could all
The CTIManager module in Cisco Unified Communications Manager (CM) 10.0(1), when single sign-on is enabled, does not pro
A vulnerability in the web-based management interface of Cisco Unified Communications Manager (Unified CM) and Cisco Uni
GitHub PoC
Exploit-DB