Web Help Desk
CVE-2024-45709
MEDIUM
Vulnerability Assessment
| Weakness |
CWE
OWASP Top 10:2025
A01:2025 - Broken Access Control
ASVS 5.0
V5 - File Handling Path canonicalization, traversal prevention
MITRE ATT&CK
2 techniques across 2 tactics: Discovery, Collection The technique list with ATT&CK links and the kill-chain view is part of the Basic plan and up. |
| Impact | CVSS score of 5.5 (MEDIUM). Attack characteristics: local attack vector, low complexity, low privileges required, no user interaction not required. |
| Exploit ScenarioDerived | A local attacker with access to the system could access files and directories outside the intended path. |
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Alert meAnalysisAI
SolarWinds Web Help Desk was susceptible to a local file read vulnerability. Rated medium severity (CVSS 5.5), this vulnerability is low attack complexity. No vendor patch available.
RemediationAI
No vendor patch is available at time of analysis. Monitor vendor advisories for updates. Validate and canonicalize file paths. Use chroot or sandboxing. Reject input containing path separators or '../' sequences.
Affects your stack
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Checking this CVE against your own stacks and servers is part of the Basic plan and up.
Technical ContextAI · show details
This vulnerability is classified as Path Traversal (CWE-22), which allows attackers to access files and directories outside the intended path. SolarWinds Web Help Desk was susceptible to a local file read vulnerability. This vulnerability requires the software be installed on Linux and configured to use non-default development/test mode making exposure to the vulnerability very limited. Affected products include: Solarwinds Web Help Desk.
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Severity by source
AV:L/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N
Primary rating from NVD · only source for this CVE.
CVSS VectorNVD
DescriptionNVD
SolarWinds Web Help Desk was susceptible to a local file read vulnerability. This vulnerability requires the software be installed on Linux and configured to use non-default development/test mode making exposure to the vulnerability very limited.
Threat Intelligence Overview
How this decision was reached
The engine reads each signal below and applies a fixed list of rules from top to bottom. The first rule that matches sets the recommended action – like a statement, every line is shown.
What every action level means
SSVC AssessmentENISA
Priority Score
Attack Technique
Path traversal exploits occur when applications use user-controlled input to construct file system paths without proper validation.
Affected Products (CPE)NVD
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NVD
CVE.org
EPSS
GitHub PoC
Exploit-DB