Deskpro
CVE-2020-11467
HIGH
Severity by source
AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:H/A:H
Primary rating from NVD · only source for this CVE.
CVSS VectorNVD
CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:H/A:H
Lifecycle Timeline
1DescriptionNVD
An issue was discovered in Deskpro before 2019.8.0. This product enables administrators to modify the helpdesk interface by editing /portal/api/style/edit-theme-set/template-sources theme templates, and uses TWIG as its template engine. While direct access to self and _self variables was not permitted, one could abuse the accessible variables in one's context to reach a native unserialize function via the code parameter. There, on could pass a crafted payload to trigger a set of POP gadgets in order to achieve remote code execution.
AnalysisAI
An issue was discovered in Deskpro before 2019.8.0. Rated high severity (CVSS 7.2), this vulnerability is remotely exploitable, low attack complexity. Public exploit code available and no vendor patch available.
Technical ContextAI
This vulnerability is classified as Deserialization of Untrusted Data (CWE-502), which allows attackers to execute arbitrary code through malicious serialized objects. An issue was discovered in Deskpro before 2019.8.0. This product enables administrators to modify the helpdesk interface by editing /portal/api/style/edit-theme-set/template-sources theme templates, and uses TWIG as its template engine. While direct access to self and _self variables was not permitted, one could abuse the accessible variables in one's context to reach a native unserialize function via the code parameter. There, on could pass a crafted payload to trigger a set of POP gadgets in order to achieve remote code execution. Affected products include: Deskpro. Version information: before 2019.8.0..
RemediationAI
No vendor patch is available at time of analysis. Monitor vendor advisories for updates. Avoid deserializing untrusted data. Use safe serialization formats (JSON). Implement integrity checks and type allowlists.
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Same weakness CWE-502 – Deserialization of Untrusted Data
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External POC / Exploit Code
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