Deskpro
CVE-2020-11463
HIGH
Severity by source
AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N
Primary rating from NVD · only source for this CVE.
CVSS VectorNVD
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N
Lifecycle Timeline
1DescriptionNVD
An issue was discovered in Deskpro before 2019.8.0. The /api/email_accounts endpoint failed to properly validate a user's privilege, allowing an attacker to retrieve cleartext credentials of all helpdesk email accounts, including incoming and outgoing email credentials. This enables an attacker to get full access to all emails sent or received by the system including password reset emails, making it possible to reset any user's password.
AnalysisAI
An issue was discovered in Deskpro before 2019.8.0. Rated high severity (CVSS 7.5), this vulnerability is remotely exploitable, no authentication required, low attack complexity. Public exploit code available and no vendor patch available.
Technical ContextAI
This vulnerability is classified as Missing Authorization (CWE-862), which allows attackers to access resources or perform actions without proper authorization checks. An issue was discovered in Deskpro before 2019.8.0. The /api/email_accounts endpoint failed to properly validate a user's privilege, allowing an attacker to retrieve cleartext credentials of all helpdesk email accounts, including incoming and outgoing email credentials. This enables an attacker to get full access to all emails sent or received by the system including password reset emails, making it possible to reset any user's password. Affected products include: Deskpro. Version information: before 2019.8.0..
RemediationAI
No vendor patch is available at time of analysis. Monitor vendor advisories for updates. Implement role-based access control, validate authorization on every request server-side, apply principle of least privilege.
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Same weakness CWE-862 – Missing Authorization
View allSame technique Authentication Bypass
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External POC / Exploit Code
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