Attack ChainAIDerived
Hypothetical attack flow derived from CVE metadata – not a confirmed exploit chain
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AccessAuthenticate as low-privilege user
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DeliverySubmit crafted Username to userAddAction.do
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ExploitInject LDAP filter metacharacters
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ExecutionAlter directory query logic
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ImpactExtract unauthorized directory data
Vulnerability Assessment
| Weakness |
CWE
OWASP Top 10:2025
A05:2025 - Injection
ASVS 5.0
V1 - Encoding and Sanitization LDAP query parameterization
MITRE ATT&CK
1 technique across 1 tactic: Initial Access The technique list with ATT&CK links and the kill-chain view is part of the Basic plan and up. |
| Exploitation Conditions | Requires an authenticated low-privilege account (PR:L) on the Eleveo Call Recording Software 9.7.0 web console and network access to reach the User Management endpoint /callrec/userAddAction.do; the application must be backed by an LDAP directory for the injected Username to reach a directory query. No user interaction is needed (UI:N). Exploitation is LIMITED by the authentication requirement and by the deployment using LDAP-backed user management; impact is confined to low confidentiality (directory information disclosure) with no integrity or availability effect per the vendor vector. |
| Impact | This is a high-CVSS-appearance-but-modest-real-risk issue. The CVSS 4.0 vector (AV:N/AC:L/AT:N/PR:L/UI:N/VC:L/VI:N/VA:N) describes a network-reachable but authenticated (PR:L) LDAP injection with only low confidentiality impact and no integrity or availability impact - the 5.3 score is bounded by the requirement for valid low-privilege credentials and the limited technical impact. The E:P in the vendor vector and the 'POC/Exploit: Publicly available' signal align: publicly available exploit code exists (a Google Drive link via VulDB #410997), but there is NO EPSS score, NO CISA KEV listing, and NO evidence of active exploitation. POC availability must not be conflated with exploitation in the wild. Weighing the signals together: authentication requirement + niche product + low impact + POC-only status = low operational priority despite remote reachability. All intelligence originates from a single source (VulDB); there is no independent vendor confirmation because the vendor did not respond to disclosure, so affected-version and fix data are unverified. |
| Exploit ScenarioDerived | A low-privileged authenticated user of the Eleveo call-recording web console submits a crafted Username value to /callrec/userAddAction.do containing LDAP filter metacharacters, injecting into the directory query performed by the User Management component. This lets the attacker manipulate the LDAP filter to enumerate or extract directory information beyond their intended scope. Publicly available exploit code (referenced via VulDB) lowers the practical barrier, though valid credentials are still required. |
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Alert meAnalysisAIv1 – Sep 28, 2026
LDAP injection in Eleveo Call Recording Software 9.7.0 lets an authenticated, low-privileged user manipulate the Username argument of the User Management endpoint /callrec/userAddAction.do so that unsanitized input is incorporated into an LDAP directory query, resulting in low-impact disclosure of directory information. The attack is reachable remotely and requires no user interaction, but it is gated behind a valid low-privilege account and a deployment whose user management is backed by an LDAP directory. Publicly available exploit code exists, including a proof-of-concept linked from the VulDB disclosure, and the vendor was contacted but did not respond; EPSS and CISA KEV do not indicate confirmed active exploitation. With a CVSS 5.3 base score and confidentiality-only impact (C:L, no integrity or availability effect), this is a high-CVSS-appearance-but-modest-real-risk issue.
RemediationAI
No vendor-released patch was identified at time of analysis, and the vendor did not respond to the disclosure, so remediation must rely on compensating controls until an official fix or vendor guidance appears. Restrict network access to the User Management endpoint /callrec/userAddAction.do to trusted administrative source addresses and place the web console behind a VPN or reverse proxy with IP allowlisting; the trade-off is that legitimate remote administrators lose direct access and must route through the restricted path. Where the add-user workflow is not needed continuously, disable or block that action via the web server/reverse proxy rules or remove the privilege of creating users from non-administrative roles, accepting that account provisioning becomes a manual, admin-only task. Enforce least privilege and eliminate shared low-privilege accounts that could reach the endpoint, and audit existing accounts for unnecessary User Management access. As a code/config-level control, apply strict LDAP filter escaping (or parameterized directory queries) to the Username argument before it reaches any directory search, and configure the application's LDAP bind account with read-only, minimal-scope rights so blind injection yields as little directory data as possible. Finally, enable LDAP server logging and alerting for anomalous filter patterns from the application host, and monitor for unexpected directory reads; these detections reduce dwell time but do not remove the underlying injection defect. Track the VulDB entries (https://vuldb.com/vuln/410997 and its CTI page) and the Eleveo security channel for a patched release before lifting the restrictions.
Affected VersionsENISA
Affected Packages
Source: OSV (Open Source Vulnerabilities)
Affects your stack
Affects 1 package in euvd
Checking this CVE against your own stacks and servers is part of the Basic plan and up.
Technical ContextAI · show details
The flaw is a classic LDAP injection (CWE-90) in the User Management component of Eleveo Call Recording Software. The vulnerable file, /callrec/userAddAction.do, is a Java-style Struts-style action endpoint that processes the Username parameter when an operator adds a user; because that value is concatenated into an LDAP search filter or DN without escaping LDAP metacharacters, an attacker can inject filter syntax to alter the query the application issues against the backing directory. The CPE record (cpe:2.3:a:eleveo:call_recording_software:*:*:*:*:*:*:*:*) uses a wildcard version, meaning the affected-version set is not precisely bounded by the feed, though 9.7.0 is the version explicitly named in the disclosure. Exploitation therefore depends on two preconditions that materially limit real-world risk: the attacker must already hold a low-privilege authenticated session (PR:L in the CVSS 4.0 vector, E:P indicating public exploit code), and the deployment must actually use LDAP-backed user management so the injected Username reaches a directory query. Consistent with our independent reassessment (CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N), the net effect is confined to low confidentiality impact - directory information disclosure - with no integrity or availability consequence.
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Severity by source
CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:L/VI:N/VA:N/SC:N/SI:N/SA:N/E:P
Network-reachable but requires low-privilege authentication (PR:L), no user interaction; LDAP injection yields limited directory disclosure (C:L) with no confirmed integrity or availability impact.
Primary rating from Vendor (VulDB).
CVSS VectorVendor: VulDB
Lifecycle Timeline
3DescriptionCVE.org
A vulnerability was identified in Eleveo Call Recording Software 9.7.0. This vulnerability affects unknown code of the file /callrec/userAddAction.do of the component User Management. Such manipulation of the argument Username leads to ldap injection. The attack can be executed remotely. The exploit is publicly available and might be used. The vendor was contacted early about this disclosure but did not respond in any way.
Threat Intelligence Overview
How this decision was reached
The engine reads each signal below and applies a fixed list of rules from top to bottom. The first rule that matches sets the recommended action – like a statement, every line is shown.
What every action level means
SSVC AssessmentENISA
Priority Score
Attack Technique
Code injection occurs when an application accepts user input and passes it directly into a language interpreter or evaluator without proper sanitization.
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