Severity by source
CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:L/VI:N/VA:N/SC:N/SI:N/SA:N/E:P/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X
Network-accessible IDOR requiring only authenticated session; impact is read-only access to call recordings with no integrity, availability, or scope change.
Primary rating from Vendor (VulDB).
CVSS VectorVendor: VulDB
Lifecycle Timeline
3DescriptionCVE.org
A security flaw has been discovered in Eleveo Call Recording Software 9.7.0. Impacted is an unknown function of the file /callrec/audio.jsp of the component Call Recording Handler. The manipulation of the argument callId results in improper authorization. The attack may be performed from remote. The exploit has been released to the public and may be used for attacks. The vendor was contacted early about this disclosure but did not respond in any way.
AnalysisAI
Improper authorization in Eleveo Call Recording Software 9.7.0 enables remote authenticated attackers to access call recordings they are not permitted to view by manipulating the callId parameter in the /callrec/audio.jsp endpoint. The flaw follows a classic Insecure Direct Object Reference (IDOR) pattern under CWE-285, where the application fails to enforce per-user ownership checks on recording identifiers. A public exploit has been released and no vendor patch exists - the vendor did not respond to responsible disclosure - making compensating controls the only available mitigation at this time.
Technical ContextAI
The vulnerability exists within the Call Recording Handler component of Eleveo's web application, specifically the audio.jsp JSP endpoint responsible for serving call audio files. CWE-285 (Improper Authorization) identifies the root cause: the application accepts a caller-supplied callId value and retrieves the corresponding recording without verifying that the authenticated session's user is authorized to access that specific recording. This is a textbook IDOR flaw - the object reference (callId) is not tied to an access control check. The affected product is identified by CPE cpe:2.3:a:eleveo:call_recording_software:*:*:*:*:*:*:*:*, with version 9.7.0 explicitly named in the disclosure. Eleveo targets contact center and compliance recording use cases, meaning affected systems may store sensitive regulated conversation data.
RemediationAI
No vendor-released patch has been identified at time of analysis - the vendor did not respond to the responsible disclosure, leaving no official fix version to recommend. As a primary compensating control, enforce strict server-side authorization on the /callrec/audio.jsp endpoint so that each callId request is validated against the authenticated user's permitted recording set before content is returned; this requires application-layer code changes if self-managed. At the network layer, restrict access to the call recording web interface to known internal IP ranges or VPN-only subnets, preventing unauthenticated or unauthorized network-level access entirely. Deploy a WAF rule to detect and block rapid sequential enumeration of callId parameter values, which would indicate active exploitation or probing. Enable detailed access logging for /callrec/audio.jsp and alert on users accessing recordings outside their historical or role-based patterns. Monitor VulDB advisory https://vuldb.com/vuln/377779 for vendor patch availability.
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Same weakness CWE-285 – Improper Authorization
View allSame technique Authentication Bypass
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External POC / Exploit Code
Leaving vuln.today
EUVD-2026-43196
GHSA-7vp6-798p-p545