Attack ChainAIDerived
Hypothetical attack flow derived from CVE metadata – not a confirmed exploit chain
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AccessAuthenticate as low-privilege user
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DeliverySend crafted request to /callrec/statisticReportAction.do
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ExploitBypass authorization check
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ExecutionAccess or manipulate restricted statistical reports
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ImpactExfiltrate call metadata or alter reporting integrity
Vulnerability Assessment
| Weakness |
CWE
OWASP Top 10:2025
A01:2025 - Broken Access Control
ASVS 5.0
V8 - Authorization Authorization verification
MITRE ATT&CK
1 technique across 1 tactic: Defense Evasion The technique list with ATT&CK links and the kill-chain view is part of the Basic plan and up. |
| Exploitation Conditions | Exploitation requires a valid authenticated session with at least low-privilege access to the Eleveo Call Recording Software 9.7.0 web interface - unauthenticated exploitation is not indicated by the CVSS PR:L metric. The vulnerable endpoint is /callrec/statisticReportAction.do, which must be reachable over the network. No special non-default configuration is required; the flaw is in the authorization logic of this specific action handler. Exploitation is limited by the requirement for a valid low-privilege credential: anonymous internet access is insufficient. The attack is further constrained to environments running exactly version 9.7.0, as no broader version range has been confirmed. |
| Impact | The CVSS 4.0 base score of 5.3 (Medium) reflects a network-accessible, low-complexity flaw requiring low-privilege authentication, with limited impact across confidentiality, integrity, and availability. The E:P supplemental metric confirms a proof-of-concept is publicly available, elevating practical risk above the base score alone. KEV status is absent, indicating no confirmed widespread active exploitation at time of analysis - however, the combination of a public PoC and an unresponsive vendor with no patch significantly increases risk for organizations running 9.7.0. EPSS data was not provided; given the niche deployment footprint of Eleveo, mass exploitation is unlikely, but targeted abuse by insiders or authenticated threat actors in call center environments is realistic. The PR:L requirement limits opportunistic internet-wide attacks but does not neutralize risk from malicious insiders or compromised low-privilege accounts. |
| Exploit ScenarioDerived | An authenticated user with a standard low-privilege account - such as a call center agent - sends a crafted HTTP GET or POST request directly to /callrec/statisticReportAction.do with parameters that would normally be restricted to supervisors or administrators. Because the authorization check is improperly enforced, the server processes the request and returns sensitive statistical reports, call metadata, or allows modification of reporting data. The publicly available proof-of-concept (https://drive.google.com/file/d/18l6-Lpvqq1B-ureww1zR5d_nyhZl312q/view) means an attacker does not need to discover the technique independently. |
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Alert meAnalysisAIv1 – Jul 10, 2026
Improper authorization in Eleveo Call Recording Software 9.7.0 allows remote authenticated users to access the /callrec/statisticReportAction.do endpoint beyond their privilege level, enabling unauthorized read, write, and availability impact on sensitive call statistics and reporting data. The vendor was notified but did not respond, leaving version 9.7.0 unpatched. A proof-of-concept exploit is publicly available, raising immediate risk for any organization running this version of the software.
RemediationAI
No vendor-released patch has been identified at time of analysis - the vendor did not respond to the coordinated disclosure. Organizations running Eleveo Call Recording Software 9.7.0 should immediately restrict access to the /callrec/statisticReportAction.do endpoint via web application firewall rules or reverse proxy ACLs, limiting it exclusively to known administrative source IPs; note that this blocks legitimate non-admin users from the statistics functionality. As an additional compensating control, enforce the principle of least privilege within the application's own role management to ensure low-privilege accounts are minimized and monitored. Audit access logs to the statisticReportAction.do endpoint for anomalous access patterns from non-administrative users. Contact Eleveo directly to request a patched release or security advisory; monitor https://vuldb.com/vuln/377443 for updates. Do not expose the call recording management interface to untrusted networks.
Affected VersionsENISA
Affected Packages
Source: OSV (Open Source Vulnerabilities)
Affects your stack
Affects 1 package in euvd
Checking this CVE against your own stacks and servers is part of the Basic plan and up.
Technical ContextAI · show details
Eleveo Call Recording Software is an enterprise-grade call capture and compliance platform used in contact center and regulated-industry environments. The affected function resides in statisticReportAction.do - a Java-based action class (consistent with a Struts or similar MVC framework convention) that handles statistical reporting operations. The root cause is CWE-285 (Improper Authorization): the application fails to enforce adequate access-control checks on this endpoint, meaning a user with low-level authenticated access can invoke functions or retrieve data restricted to higher-privileged roles. The CPE entry (cpe:2.3:a:eleveo:call_recording_software:*:*:*:*:*:*:*:*) encompasses the 9.7.0 release without specifying a maximum patched version, consistent with the vendor's non-response to the disclosure.
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Severity by source
CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:L/VI:L/VA:L/SC:N/SI:N/SA:N/E:P
Network-reachable endpoint requiring low-privilege authentication; no scope change; limited CIA impact consistent with statistics-endpoint authorization bypass.
Primary rating from Vendor (VulDB).
CVSS VectorVendor: VulDB
Lifecycle Timeline
2DescriptionCVE.org
A vulnerability was found in Eleveo Call Recording Software 9.7.0. Affected is an unknown function of the file /callrec/statisticReportAction.do. The manipulation results in improper authorization. The attack can be launched remotely. The exploit has been made public and could be used. The vendor was contacted early about this disclosure but did not respond in any way.
Threat Intelligence Overview
How this decision was reached
The engine reads each signal below and applies a fixed list of rules from top to bottom. The first rule that matches sets the recommended action – like a statement, every line is shown.
What every action level means
SSVC AssessmentENISA
Priority Score
Attack Technique
Authentication bypass attacks exploit flaws in the verification mechanisms that control access to systems and applications.
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