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Eleveo Call Recording CVE-2026-15472

| EUVDEUVD-2026-43194 LOW
Improper Authorization (CWE-285)
2026-07-12 VulDB GHSA-jvw9-2m88-ppg9
2.1
CVSS 4.0 · Vendor: VulDB
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Attack ChainAIDerived

Hypothetical attack flow derived from CVE metadata – not a confirmed exploit chain

  1. Access
    Obtain low-privilege application credentials
  2. Delivery
    Authenticate to Eleveo web interface
  3. Exploit
    Send direct HTTP request to /callrec/composeEmailAction.do
  4. Execution
    Bypass server-side authorization check
  5. Impact
    Access restricted call or email data

Vulnerability Assessment

Weakness
CWE
OWASP Top 10:2025
A01:2025 - Broken Access Control
ASVS 5.0
V8 - Authorization Authorization verification
MITRE ATT&CK

1 technique across 1 tactic: Defense Evasion

The technique list with ATT&CK links and the kill-chain view is part of the Basic plan and up.

Exploitation Conditions

Exploitation requires a valid authenticated session with at least low-privilege credentials on the Eleveo Call Recording Software 9.7.0 instance (PR:L per CVSS 4.0 vector). The attacker must have network access to the application's HTTP interface (AV:N). The specific vulnerable endpoint /callrec/composeEmailAction.do must be reachable and the email composition feature must be present in the deployment. No special non-default configuration is required beyond having a user account. Exploitation is limited by the authentication prerequisite - unauthenticated external attackers cannot trigger this flaw without first obtaining credentials. The impact is read-only access to limited confidential data (VC:L); no integrity or availability impact is indicated.

Impact

The CVSS 4.0 score of 5.3 (Medium) reflects the constrained impact profile: VC:L with no integrity or availability impact, and a requirement for low-privilege authentication (PR:L). The E:P supplemental metric confirms a publicly available proof-of-concept, which elevates practical risk above what the base score alone suggests. There is no CISA KEV listing, indicating no confirmed widespread active exploitation at time of analysis. EPSS data is not provided; given the niche product footprint and authentication requirement, opportunistic mass exploitation is unlikely - targeted insider or post-authentication abuse is the more realistic threat model. The absence of any vendor response to disclosure is a notable risk amplifier: there is no patch, no advisory, and no confirmed fix timeline. The CVSS vector is consistent with the description - network-accessible, low-privilege-authenticated exploitation with limited read-only data exposure.

Exploit ScenarioDerived

An attacker with a valid low-privilege account - such as a call center agent or auditor user - sends a crafted HTTP request directly to /callrec/composeEmailAction.do without holding the administrative or manager role that should be required. The application fails to enforce the authorization check, granting the attacker access to email composition functionality or associated call record data they are not permitted to view. A public proof-of-concept demonstrating this flow exists and has been shared via Google Drive as part of the VulDB disclosure.

Monitor Track and reassess. Why: LOW severity (CVSS 0.1-3.9).
No patch listed yet 0.2% exploitation probability (EPSS)

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AnalysisAIv1 – Jul 12, 2026

Improper authorization in Eleveo Call Recording Software 9.7.0 allows authenticated remote attackers to bypass access controls on the /callrec/composeEmailAction.do endpoint, exposing limited confidential data. The flaw (CWE-285) means the application fails to enforce authorization decisions for at least one action reachable by low-privileged authenticated users. A publicly available proof-of-concept exploit has been disclosed via VulDB, and no vendor patch exists - the vendor did not respond to the coordinated disclosure. No public exploit identified at time of analysis as actively exploited (not in CISA KEV), though exploit code exists.

RemediationAI

No vendor-released patch has been identified at time of analysis - the vendor did not respond to the coordinated disclosure reported via VulDB. As a compensating control, administrators should restrict access to the /callrec/composeEmailAction.do endpoint at the web application firewall or reverse proxy layer, allowing only explicitly authorized user roles or IP ranges to reach it. Additionally, enforce role-based access control (RBAC) at the network perimeter and review application-level access logs for anomalous invocations of the composeEmailAction endpoint. Consider disabling or blocking the email composition feature entirely if it is not operationally required, as this would eliminate the attack surface without requiring a patch. Monitor VulDB entry https://vuldb.com/vuln/377777 for any future vendor patch or advisory.

Affected VersionsENISA

Call Recording Software 9.7.0

Affected Packages

euvd call_recording_software no fix

Source: OSV (Open Source Vulnerabilities)

Affects your stack

Affects 1 package in euvd

Checking this CVE against your own stacks and servers is part of the Basic plan and up.

Technical ContextAI · show details

The affected component is the /callrec/composeEmailAction.do servlet action within Eleveo's call recording platform, version 9.7.0. The .do URL suffix is characteristic of Java MVC frameworks such as Apache Struts or Spring MVC, where action classes handle HTTP requests. CWE-285 (Improper Authorization) indicates the application authenticates the user but fails to verify whether that user is authorized to invoke the composeEmailAction functionality - a logical access control failure distinct from authentication bypass. The CPE string cpe:2.3:a:eleveo:call_recording_software:*:*:*:*:*:*:*:* uses a wildcard version field, suggesting NVD has not confirmed a precise version boundary, though the disclosure specifically names 9.7.0. Eleveo is a specialized enterprise contact center and compliance recording vendor.

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  • Exploit and PoC references, threat intelligence from 22 sources

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Severity by source

Vendor (VulDB) PRIMARY 2.1 MEDIUM
CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:L/VI:N/VA:N/SC:N/SI:N/SA:N/E:P
vuln.today AI 4.3 MEDIUM

Network-accessible endpoint requires low-privilege authentication; only limited confidentiality impact with no integrity or availability consequence and no scope change.

3.1 AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N
4.0 AV:N/AC:L/AT:N/PR:L/UI:N/VC:L/VI:N/VA:N/SC:N/SI:N/SA:N

Primary rating from Vendor (VulDB).

CVSS VectorVendor: VulDB

Attack Vector
Network
Attack Complexity
Low
Attack Requirements
None
Privileges Required
Low
User Interaction
None
Vulnerable system: Confidentiality
Low
Vulnerable system: Integrity
None
Vulnerable system: Availability
None
Subsequent system: Confidentiality
None
Subsequent system: Integrity
None
Subsequent system: Availability
None

Lifecycle Timeline

2
Severity Changed
Jul 12, 2026 - 02:22 NVD
MEDIUM LOW
CVSS changed
Jul 12, 2026 - 02:22 NVD
5.3 (MEDIUM) 2.1 (LOW)

DescriptionCVE.org

A vulnerability was determined in Eleveo Call Recording Software 9.7.0. This vulnerability affects unknown code of the file /callrec/composeEmailAction.do. Executing a manipulation can lead to improper authorization. The attack can be executed remotely. The exploit has been publicly disclosed and may be utilized. The vendor was contacted early about this disclosure but did not respond in any way.

Threat Intelligence Overview

EPSS Score
0.2%
Top 89% exploitable
Prevalence
Low
niche enterprise call recording compliance software
Exploit
POC
Public exploit code exists
Social Media
3
Sightings
Data Quality
7 sources
Confidence: High
EUVD NVD CVE.org EPSS Vulnrichment CIRCL GitHub VulDB

How this decision was reached

The engine reads each signal below and applies a fixed list of rules from top to bottom. The first rule that matches sets the recommended action – like a statement, every line is shown.

SignalValue
Severity LOW
CISA KEV No
Public POC Yes
EPSS 0.2%
Patch available No
Active threat No
Deciding rule
LOW severity (CVSS 0.1-3.9)
What every action level means
Emergency Immediate action required. Criteria: CRITICAL + in CISA KEV (actively exploited) without patch, OR CRITICAL + EPSS > 30% without patch, OR CRITICAL + active threat signals without patch.
Act Now Prioritize within 24-48h. Criteria: in KEV with patch available, OR CRITICAL + public POC, OR HIGH + EPSS > 10%, OR CRITICAL + active threat, OR any CRITICAL severity.
This Week Schedule remediation this week. Criteria: HIGH severity (CVSS 7.0-8.9). Patch within normal change window.
This Month Plan within 30 days. Criteria: MEDIUM severity (CVSS 4.0-6.9), lower exploitation probability. Include in regular patch cycle.
Monitor Track and reassess. Criteria: LOW severity (CVSS 0.1-3.9), minimal exploitation risk. No immediate action needed.

SSVC AssessmentENISA

SSVC Decision· derived
Scheduled
Exploitation
Poc
System Exposure· derived
Open
Automatable
No
Human Impact· derived
Low
Technical Impact
Partial

Priority Score

30
Low Medium High Critical
KEV: 0
EPSS: 0
CVSS: +10
PoC: +20
Weaponized: 0
Threat intel: 0
Gov advisory: 0

Attack Technique

Authentication bypass attacks exploit flaws in the verification mechanisms that control access to systems and applications.

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