Attack ChainAIDerived
Hypothetical attack flow derived from CVE metadata – not a confirmed exploit chain
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AccessReach network-exposed ServiceNow instance
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DeliverySend crafted request with injected SQL
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ExploitTrigger unsanitized query execution
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ExecutionRead or modify database records
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ImpactExfiltrate or tamper with instance data
Vulnerability Assessment
| Weakness |
CWE
OWASP Top 10:2025
A05:2025 - Injection
ASVS 5.0
V1 - Encoding and Sanitization Parameterized queries, prepared statements
MITRE ATT&CK
2 techniques across 2 tactics: Initial Access, Persistence The technique list with ATT&CK links and the kill-chain view is part of the Basic plan and up. |
| Exploitation Conditions | The CVSS vector (AV:N/AC:L/AT:N/PR:N/UI:N) indicates network-reachable, unauthenticated exploitation with no user interaction against an affected ServiceNow AI Platform instance. However, ServiceNow explicitly limits this to 'certain circumstances,' meaning exploitation depends on a specific - but undisclosed in the provided data - configuration, feature, or code path being reachable rather than every instance being trivially exploitable; the exact precondition is not specified in the input and should be obtained from KB3152242. Limiting factors: only affected/unpatched versions are at risk, ServiceNow-hosted instances have already been updated by the vendor (reducing exposure to self-hosted and partner deployments), and the attacker must be able to reach the vulnerable endpoint over the network. |
| Impact | This is a genuine top-priority issue rather than an inflated high-CVSS score: the CVSS 4.0 vector (AV:N/AC:L/AT:N/PR:N/UI:N) describes network-reachable, low-complexity, unauthenticated exploitation with high impact across confidentiality, integrity, and availability of both the vulnerable and subsequent systems, yielding the maximum 10.0. The signals are, however, not uniform - no EPSS score, no KEV listing, and no POC were provided, and the vendor's own description qualifies exploitation as possible only 'in certain circumstances,' so the practical attack surface may be narrower than the raw 10.0 implies. Because ServiceNow is a widely deployed enterprise ITSM/workflow platform holding sensitive operational and identity data, any organization running an affected instance should treat patching as urgent even absent confirmed in-the-wild activity; the absence of KEV reflects no observed exploitation, not low severity. Verify the exact 'certain circumstances' precondition with ServiceNow (KB3152242), since that determines whether a given instance is realistically exploitable. |
| Exploit ScenarioDerived | An unauthenticated attacker who can reach an affected ServiceNow AI Platform instance over the network sends a crafted request to a vulnerable endpoint whose input is passed unsanitized into a backend SQL query. Under the qualifying conditions, the injected SQL executes against the instance database, letting the attacker read or alter records beyond their authorization - for example exfiltrating sensitive tables or tampering with instance data. No authentication or user interaction is required per the CVSS vector; no public POC was identified at time of analysis. |
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Alert meAnalysisAIv1 – Aug 27, 2026
SQL injection in the ServiceNow AI Platform allows an unauthenticated attacker, under certain conditions, to execute arbitrary SQL statements against the instance's underlying database, enabling unauthorized read and modification of instance data beyond intended boundaries. The flaw carries a maximum CVSS 4.0 base score of 10.0 (network, no authentication, high impact to confidentiality, integrity, and availability, with scope-changing impact to subsequent systems). ServiceNow, which self-reported the issue, states it has no public exploit identified at time of analysis and is not currently aware of malicious exploitation.
RemediationAI
Patch available per vendor advisory: ServiceNow has already deployed the security update to its hosted instances and distributed the fix to partners and self-hosted customers, so the primary action is to apply the appropriate update or upgrade to the patched release referenced in ServiceNow KB3152242 (https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB3152242); the input does not include an exact fixed version number, so confirm the specific target release from that advisory. Self-hosted customers should prioritize scheduling the upgrade immediately and validate that hosted instances have received the automatic update. As compensating controls pending patching, restrict network exposure of the instance to trusted networks/VPN, place a WAF rule in front of the instance to detect and block SQL-injection patterns against exposed endpoints, and increase database and application audit logging to detect anomalous queries - noting that WAF signatures can be bypassed and are not a substitute for the vendor fix.
Affected VersionsENISA
Affects your stack
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Checking this CVE against your own stacks and servers is part of the Basic plan and up.
Technical ContextAI · show details
The vulnerability is a SQL injection weakness (functionally CWE-89, though the input lists CWE as N/A) in ServiceNow's AI Platform, the SaaS/PaaS environment underpinning ServiceNow instances and their AI-driven capabilities. SQL injection arises when user-controllable input is concatenated into database queries without proper parameterization or sanitization, allowing an attacker to alter query structure and issue commands the application never intended. The affected component per CPE is cpe:2.3:a:servicenow:servicenow_ai_platform:*:*:*:*:*:*:*:* across all versions listed, meaning the injection reaches the instance's backing datastore where ServiceNow application and customer records reside.
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Severity by source
CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:H/VI:H/VA:H/SC:H/SI:H/SA:H
Unauthenticated network SQLi with no user interaction yields PR:N/UI:N/AC:L; injection into the shared backend database crosses a trust boundary, so S:C with full C/I/A impact.
Primary rating from Vendor (SN).
CVSS VectorVendor: SN
DescriptionCVE.org
ServiceNow has remediated a SQL injection vulnerability that was identified in in the ServiceNow AI platform. This vulnerability could enable an unauthenticated user, in certain circumstances, to execute arbitrary SQL statements against the instance's underlying database and gain access to, or modify, instance data beyond what was intended.
ServiceNow deployed a security update to hosted instances and ServiceNow provided the update to our partners and self-hosted customers. We are not currently aware of malicious exploitation against ServiceNow instances.
We recommend customers promptly apply appropriate updates or upgrade to a patched release if they have not already done so.
Executive ViewAI
ServiceNow AI Platform contains a critical SQL injection vulnerability (CVSS 10.0) that allows unauthenticated attackers to execute arbitrary database queries, risking unauthorized access to or modification of sensitive instance data. No patch currently exists. Organizations using this platform face immediate risk to data confidentiality and integrity across all database-backed operations.
No vendor-released patch identified at time of analysis. Interim mitigations include: deploy WAF rules to filter SQL injection payloads; restrict network access to ServiceNow instances using firewall rules or VPN requirements; enable comprehensive SQL query logging and real-time alerting on suspicious database activity; implement least-privilege database accounts to limit scope of potential data breach; conduct immediate database access review to detect unauthorized changes; disable AI Platform features if not critical until patch availability.
Threat Intelligence Overview
How this decision was reached
The engine reads each signal below and applies a fixed list of rules from top to bottom. The first rule that matches sets the recommended action – like a statement, every line is shown.
What every action level means
SSVC AssessmentENISA
Priority Score
Attack Technique
SQL injection exploits the way applications construct database queries by mixing user input directly into SQL statements.
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EUVD-2026-67221
GHSA-75mr-vw8w-4mx8
NVD
CVE.org
EPSS
Vulnrichment
VulDB
Exploit-DB