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ServiceNow AI Platform EUVDEUVD-2026-113362

| CVE-2026-103093 CRITICAL
Improper Access Control (CWE-284)
2026-10-29 SN GHSA-7xg6-pvqc-rx7p
9.4
CVSS 4.0 · Vendor: SN
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Attack ChainAIDerived

Hypothetical attack flow derived from CVE metadata – not a confirmed exploit chain

  1. Access
    Authenticate as admin-role user
  2. Delivery
    Access server-side scripting feature
  3. Exploit
    Bypass Rhino sandbox restrictions
  4. Execution
    Execute arbitrary code on host OS
  5. Impact
    Pivot for further unintended access

Vulnerability Assessment

Weakness
CWE
OWASP Top 10:2025
A01:2025 - Broken Access Control
ASVS 5.0
V8 - Authorization Access control enforcement
MITRE ATT&CK

1 technique across 1 tactic: Defense Evasion

The technique list with ATT&CK links and the kill-chain view is part of the Basic plan and up.

Exploitation Conditions

Requires an authenticated session as a user holding the ServiceNow admin role on the ServiceNow AI Platform (CVSS PR:H); exploitation then involves bypassing Rhino JavaScript sandbox restrictions to reach the underlying host OS. The specific feature or script path used to trigger the sandbox escape is not described in the available sources. Key limiting factor: the admin-role prerequisite means this cannot be exploited by unauthenticated or low-privileged users, making it a privileged-insider or post-account-compromise vector rather than a broadly exploitable remote flaw; no additional user interaction is required (UI:N). Hosted ServiceNow instances were already updated by the vendor, so exposure is concentrated in self-hosted/partner deployments that have not yet applied the update.

Impact

This is a genuine high-priority issue, but its real-world risk is strongly gated by the privilege requirement. The CVSS 4.0 vector (AV:N/AC:L/AT:N/PR:H/UI:N) and the 9.4 score reflect a network-reachable, low-complexity flaw with full impact on both the vulnerable system (VC:H/VI:H/VA:H) and subsequent systems (SC:H/SI:H/SA:H) - consistent with the description's claim that an attacker escapes the Rhino sandbox and runs arbitrary code on the underlying host OS. The decisive mitigating signal is PR:H: exploitation requires an already-authenticated user holding the ServiceNow admin role, so this is a privileged-insider / post-compromise escalation and lateral-movement vector rather than an anonymous internet-facing RCE. The vuln.today decision label is act_now and CWE-284 (improper access control) aligns with a sandbox-restriction bypass. Conflicting/missing signals to note explicitly: no EPSS score was provided, so exploitation probability cannot be quantified; there is no CISA KEV listing and the vendor states it is not currently aware of malicious exploitation, so the act_now label is driven by severity and scope-change potential, not observed activity. The single reference is a vendor KB article, not proof-of-concept code, so no public exploit is evidenced. Net: treat as urgent patching given the host-level impact and act_now label, but recognize the admin-role prerequisite substantially narrows the realistic attacker set.

Exploit ScenarioDerived

An authenticated user who already holds the ServiceNow admin role abuses server-side scripting on the AI Platform to break out of the Rhino JavaScript sandbox and execute arbitrary code on the underlying host operating system, converting admin-tier application access into full host compromise and a pivot point for further unintended access. No public exploit or PoC code is evidenced in the provided data; the only reference is a vendor knowledge-base advisory. Because PR:H is required, the scenario presumes a malicious or compromised admin account rather than an unauthenticated outsider.

Act Now Prioritize within 24-48h. Why: CRITICAL severity.
No patch listed yet 0.4% exploitation probability (EPSS)

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AnalysisAIv1 – Oct 29, 2026

Sandbox escape in the ServiceNow AI Platform lets an authenticated user holding the admin role bypass Rhino JavaScript sandbox restrictions and execute arbitrary code on the underlying host operating system, with potential for further unintended access. The flaw is rated 9.4 under CVSS 4.0 and maps to CWE-284 (improper access control), and because the privilege prerequisite (PR:H) is an admin session, the practical threat model is a privileged insider or an attacker who has already compromised an admin account rather than an unauthenticated remote adversary; no user interaction is required. ServiceNow states it has already updated hosted instances and shipped the fix to partners and self-hosted customers, and that it is not aware of malicious exploitation, so residual exposure sits with self-hosted and partner-managed deployments that have not yet applied the update; no public exploit code has been identified at time of analysis, and the vendor advisory does not publish a specific triggering path.

RemediationAI

Apply the update ServiceNow has released and, where applicable, upgrade to a patched release as directed in KB3228994 (https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB3228994); hosted instances already received the fix, so the outstanding work is concentrated on self-hosted and partner-operated deployments, and the exact patched version must be taken from the advisory because the data provided does not enumerate one. Because the flaw requires an admin session, the highest-value compensating measures while patching are to inventory every account holding the ServiceNow admin role, remove the role from users and integration accounts that do not strictly need it, and audit server-side Rhino script changes made by admin users for unexpected host-level calls - the trade-off being that narrowing the admin role can break automation, integrations and administrative workflows that were built assuming full privileges, so test before restricting. There is no configuration toggle identified in the available sources that disables the vulnerable capability, so these measures reduce exposure but do not substitute for the vendor update, and the vendor's guidance is to apply the update promptly.

Affected VersionsENISA

ServiceNow AI Platform 0 <Australia Patch 5
ServiceNow AI Platform 0 <Zurich Patch 10 Hot Fix 3b
ServiceNow AI Platform 0 <Zurich Patch 13
ServiceNow AI Platform 0 <Yokohama Patch 13 Hot Fix 4a
ServiceNow AI Platform 0 <Zurich Patch 12

Affects your stack

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Checking this CVE against your own stacks and servers is part of the Basic plan and up.

Technical ContextAI · show details

The vulnerability is an access-control failure (CWE-284) inside the ServiceNow AI Platform's Rhino JavaScript execution environment - the Mozilla Rhino engine ServiceNow uses to run server-side scripts on the platform. Scripts are supposed to execute inside a restricted sandbox that mediates access to platform APIs and blocks reach into the host filesystem, process table and OS-level facilities; the remediation described by ServiceNow indicates that, for a user with the admin role, those mediation boundaries could be crossed so that script execution reached the underlying host operating system. Both the vendor's CVSS 4.0 vector and our independent CVSS 3.1 assessment (AV:N/AC:L/PR:H/UI:N/S:C/C:H/I:H/A:H) agree on the shape of the issue: network-reachable, low attack complexity, no user interaction, but gated behind high privileges, with a scope change because the impact moves from the application sandbox to the host. The CPE entry is a wildcard (cpe:2.3:a:servicenow:servicenow_ai_platform:*:*:*:*:*:*:*:*), so no version boundary can be derived from the data supplied; the specific feature, script context or API call used to achieve the escape is not described in the available sources, and the trigger should not be assumed beyond what the vendor advisory states.

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Severity by source

Vendor (SN) PRIMARY 9.4 CRITICAL
CVSS:4.0/AV:N/AC:L/AT:N/PR:H/UI:N/VC:H/VI:H/VA:H/SC:H/SI:H/SA:H
vuln.today AI 9.1 CRITICAL

Network-reachable admin feature (AV:N, PR:H, AC:L); sandbox escape to the host OS crosses a security boundary so S:C with full C/I/A host impact.

3.1 AV:N/AC:L/PR:H/UI:N/S:C/C:H/I:H/A:H
4.0 AV:N/AC:L/AT:N/PR:H/UI:N/VC:H/VI:H/VA:H/SC:H/SI:H/SA:H

Primary rating from Vendor (SN).

CVSS VectorVendor: SN

Attack Vector
Network
Attack Complexity
Low
Attack Requirements
None
Privileges Required
High
User Interaction
None
Vulnerable system: Confidentiality
High
Vulnerable system: Integrity
High
Vulnerable system: Availability
High
Subsequent system: Confidentiality
High
Subsequent system: Integrity
High
Subsequent system: Availability
High

DescriptionCVE.org

ServiceNow has remediated a sandbox escape security issue that was identified in the ServiceNow AI Platform. This vulnerability could enable an authenticated user with the admin role to bypass Rhino sandbox restrictions and execute arbitrary code on the underlying host operating system, potentially enabling further unintended access.

ServiceNow deployed an update to hosted instances, and ServiceNow provided the update to our partners and self-hosted customers. We are not currently aware of malicious exploitation against ServiceNow instances. We recommend customers promptly apply appropriate updates or upgrade to a patched release if they have not already done so.

Executive ViewAI

Why It Matters

CVE-2026-103093 is a critical sandbox escape vulnerability in the ServiceNow AI Platform that allows an authenticated admin to execute arbitrary code on the host. Self-hosted and partner-managed deployments that have not applied the vendor's update remain at risk, potentially leading to full system compromise. Leadership should prioritize patching these instances to prevent privileged insider threats or attackers who have already compromised an admin account from escalating to host-level access.

Business Impact: High
Compensating Controls

No vendor-released patch identified at time of analysis; interim mitigations include restricting admin role assignments to only essential personnel, enforcing strong authentication (MFA) for all admin accounts, monitoring admin sessions for suspicious activity, and isolating self-hosted instances from critical network segments until the update can be applied.

Threat Intelligence Overview

EPSS Score
0.4%
Top 63% exploitable
Prevalence
High
ServiceNow is widely deployed enterprise ITSM/platform software across large organizations
Social Media
1
Sightings
Data Quality
5 sources
Confidence: Medium

How this decision was reached

The engine reads each signal below and applies a fixed list of rules from top to bottom. The first rule that matches sets the recommended action – like a statement, every line is shown.

SignalValue
Severity CRITICAL
CISA KEV No
Public POC No
EPSS 0.4%
Patch available No
Active threat No
Deciding rule
CRITICAL severity
What every action level means
Emergency Immediate action required. Criteria: CRITICAL + in CISA KEV (actively exploited) without patch, OR CRITICAL + EPSS > 30% without patch, OR CRITICAL + active threat signals without patch.
Act Now Prioritize within 24-48h. Criteria: in KEV with patch available, OR CRITICAL + public POC, OR HIGH + EPSS > 10%, OR CRITICAL + active threat, OR any CRITICAL severity.
This Week Schedule remediation this week. Criteria: HIGH severity (CVSS 7.0-8.9). Patch within normal change window.
This Month Plan within 30 days. Criteria: MEDIUM severity (CVSS 4.0-6.9), lower exploitation probability. Include in regular patch cycle.
Monitor Track and reassess. Criteria: LOW severity (CVSS 0.1-3.9), minimal exploitation risk. No immediate action needed.

SSVC AssessmentENISA

SSVC Decision
Scheduled
Exploitation
None
System Exposure· derived
Open
Automatable
No
Human Impact
High
Technical Impact
Total

Priority Score

47
Low Medium High Critical
KEV: 0
EPSS: 0
CVSS: +47
PoC: 0
Weaponized: 0
Threat intel: 0
Gov advisory: 0

Attack Technique

Authentication bypass attacks exploit flaws in the verification mechanisms that control access to systems and applications.

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