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HCL BigFix Platform CVE-2026-21840

| EUVDEUVD-2026-44531 LOW
Observable Timing Discrepancy (CWE-208)
2026-07-14 psirt@hcl.com GHSA-95qg-pcpr-8wr9
3.1
CVSS 3.1 · Vendor: hcl

Severity by source

Vendor (hcl) PRIMARY
3.1 LOW
AV:N/AC:H/PR:L/UI:N/S:U/C:L/I:N/A:N
vuln.today AI
3.1 LOW

Timing enumeration requires authenticated low-privilege access (PR:L), precise measurement conditions (AC:H), and reveals only username existence (C:L); no integrity or availability impact applies.

3.1 AV:N/AC:H/PR:L/UI:N/S:U/C:L/I:N/A:N
4.0 AV:N/AC:H/AT:N/PR:L/UI:N/VC:L/VI:N/VA:N/SC:N/SI:N/SA:N

Primary rating from Vendor (hcl).

CVSS VectorVendor: hcl

Attack Vector
Network
Attack Complexity
High
Privileges Required
Low
User Interaction
None
Scope
Unchanged
Confidentiality
Low
Integrity
None
Availability
None

Lifecycle Timeline

1
Analysis Generated
Jul 22, 2026 - 12:03 vuln.today

DescriptionCVE.org

HCL BigFix Platform is affected by a user enumeration vulnerability which might allow an attacker, through careful system control and response time monitoring, to perform some level of user enumeration for the BigFix service.

AnalysisAI

User enumeration via observable timing discrepancy in HCL BigFix Platform allows a low-privileged remote attacker to infer the existence of valid usernames by carefully measuring and comparing authentication response times. Affected versions span the 10.0 and 11.0 release branches. No public exploit code has been identified and CISA has not added this to the KEV catalog; exploitation probability is extremely low at 0.15% EPSS (5th percentile).

Technical ContextAI

CWE-208 (Observable Timing Discrepancy) describes a class of side-channel vulnerability in which an application leaks information through measurable differences in the time taken to process valid versus invalid inputs. In this case, the BigFix authentication service appears to handle requests for existing usernames differently - at the timing level - from requests for non-existent ones, allowing an attacker with authenticated access to probe the user database indirectly. HCL BigFix Platform is an enterprise endpoint management and patch management system. Affected CPE covers versions 10.0.0 through 10.0.15 and 11.0.0 through 11.0.5 as reported by EUVD.

RemediationAI

Consult the HCL PSIRT advisory at https://support.hcl-software.com/csm?id=kb_article&sysparm_article=KB0132093 for patch guidance. No specific fixed version number was present in the available data, so administrators should reference the KB article directly for the exact patched release. As a compensating control while patching is arranged, consider implementing rate limiting and request throttling on the BigFix authentication endpoint to increase the difficulty of reliable timing measurements. Adding artificial response-time normalization (constant-time comparison logic) is the correct long-term architectural fix, but absent a vendor patch, network-layer controls that introduce timing jitter or cap request rates per session can raise the attack complexity further. Restricting network access to the BigFix management interface to internal or VPN-only segments reduces exposure, since PR:L already limits this to authenticated users.

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CVE-2026-21840 vulnerability details – vuln.today

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