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Zammad CVE-2026-102489

| EUVDEUVD-2026-90080 CRITICAL
Session Fixation (CWE-384)
2026-09-30 DIVD GHSA-xmw5-m2wg-4243
9.4
CVSS 4.0 · Vendor: DIVD
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Severity by source

Vendor (DIVD) PRIMARY
9.4 HIGH
CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:P/VC:H/VI:H/VA:H/SC:H/SI:H/SA:H/E:A/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:Y/R:X/V:C/RE:X/U:X
ENISA EUVD
CRITICAL
qualitative
vuln.today AI
9.6 CRITICAL

Network-reachable and unauthenticated (AV:N/PR:N) but needs victim interaction (UI:R); session hijack crossing an authorization boundary to RCE on the host warrants S:C with full C/I/A.

3.1 AV:N/AC:L/PR:N/UI:R/S:C/C:H/I:H/A:H
4.0 AV:N/AC:L/AT:N/PR:N/UI:P/VC:H/VI:H/VA:H/SC:H/SI:H/SA:H

Primary rating from Vendor (DIVD).

CVSS VectorVendor: DIVD

Attack Vector
Network
Attack Complexity
Low
Privileges Required
None
User Interaction
P
Scope
X

Lifecycle Timeline

10
Threat Model Generated
Oct 02, 2026 - 19:33 vuln.today
Added to CISA KEV
Oct 02, 2026 - 16:02 CISA
POC Analysis Generated
Oct 02, 2026 - 11:23 vuln.today
Analysis Updated
Sep 30, 2026 - 17:29 vuln.today
v2 (cvss_changed)
Re-analysis Queued
Sep 30, 2026 - 17:22 vuln.today
cvss_changed
Severity Changed
Sep 30, 2026 - 17:22 NVD
HIGH CRITICAL
CVSS changed
Sep 30, 2026 - 17:22 NVD
8.7 (HIGH) 9.4 (CRITICAL)
Patch available
Sep 30, 2026 - 17:04 EUVD
Analysis Generated
Sep 30, 2026 - 17:01 vuln.today
CVE Published
Sep 30, 2026 - 16:21 cve.org
HIGH 8.7

DescriptionCVE.org

Zammad versions 6.3.0 to 6.5.4 are vulnerable a session hijack vulnerability that leads to remote code execution as the zammad user. The vulnerability is also present in version 7.0.0 to version 7.1.3, but not exploitable due to environment conditions.

AnalysisAI

Session hijacking in self-hosted Zammad 6.3.0 through 6.5.4 allows remote, unauthenticated attackers to take over a legitimate user's active session and escalate to remote code execution running with the privileges of the 'zammad' service account. Exploitation requires passive user interaction (CVSS UI:P) - a logged-in agent or admin must load attacker-influenced content - but no prior credentials or privileges (PR:N), so the practical barrier is the narrow vulnerable version window rather than authentication. …

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Attack ChainAIDerived

Hypothetical attack flow derived from CVE metadata

Access
technique details hidden
Delivery
technique details hidden
Exploit
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Execution
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Impact
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Vulnerability AssessmentAI

Exploitation Exploitable only against self-hosted Zammad versions 6.3.0 through 6.5.4; versions 7.0.0-7.1.3 contain the flaw but are NOT exploitable due to environmental conditions, and later/patched releases remediate it. … Additional conditions and limiting factors are described in the full assessment.
Risk Assessment This is a genuine high-priority issue, not a high-CVSS-but-low-real-risk artifact. … Full risk analysis with EPSS, KEV, and SSVC signal comparison available after sign-in.
Exploit Scenario Full exploit scenario with step-by-step reproduction available after sign-in.
Remediation Patch available per vendor advisory: apply the vendor-released fix for CVE-2026-102489 as described in the DIVD advisory (https://csirt.divd.nl/DIVD-2026-00015 and https://csirt.divd.nl/CVE-2026-102489). … Detailed patch versions, workarounds, and compensating controls in full report.

Recommended ActionAI

Within 24 hours, identify all self-hosted Zammad instances running versions 6.3.0 through 6.5.4 and apply the vendor-released patch immediately; if patching cannot be completed, restrict network access to these instances and enable enhanced session monitoring. …

Sign in for detailed remediation steps and compensating controls.

Threat intelligence, references, and detailed analysis are available after sign-in.

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CVE-2026-102489 vulnerability details – vuln.today

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