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Freescout CVE-2025-48483

MEDIUM
Cross-site Scripting (XSS) (CWE-79)
2025-05-30 security-advisories@github.com
6.3
CVSS 4.0
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CVSS VectorNVD

CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:P/VC:N/VI:N/VA:N/SC:H/SI:L/SA:L/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X
Attack Vector
Network
Attack Complexity
Low
Privileges Required
Low
User Interaction
P
Scope
X

Lifecycle Timeline

3
Analysis Generated
Mar 28, 2026 - 18:44 vuln.today
PoC Detected
Jun 04, 2025 - 15:35 vuln.today
Public exploit code
CVE Published
May 30, 2025 - 05:15 nvd
MEDIUM 6.3

DescriptionNVD

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, the application is vulnerable to Cross-Site Scripting (XSS) attacks due to incorrect input validation and sanitization of user-input data during mail signature sanitization. An attacker can inject arbitrary HTML code, including JavaScript scripts, into the page processed by the user's browser, allowing them to steal sensitive data, hijack user sessions, or conduct other malicious activities. Additionally, if an administrator accesses one of these emails with a modified signature, it could result in a subsequent Cross-Site Request Forgery (CSRF) vulnerability. This issue has been patched in version 1.8.180.

AnalysisAI

FreeScout is a free self-hosted help desk and shared mailbox. Rated medium severity (CVSS 6.3), this vulnerability is remotely exploitable, low attack complexity. Public exploit code available and no vendor patch available.

Technical ContextAI

This vulnerability is classified as Cross-Site Scripting (XSS) (CWE-79), which allows attackers to inject malicious scripts into web pages viewed by other users. FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, the application is vulnerable to Cross-Site Scripting (XSS) attacks due to incorrect input validation and sanitization of user-input data during mail signature sanitization. An attacker can inject arbitrary HTML code, including JavaScript scripts, into the page processed by the user's browser, allowing them to steal sensitive data, hijack user sessions, or conduct other malicious activities. Additionally, if an administrator accesses one of these emails with a modified signature, it could result in a subsequent Cross-Site Request Forgery (CSRF) vulnerability. This issue has been patched in version 1.8.180. Affected products include: Freescout. Version information: version 1.8.180.

RemediationAI

No vendor patch is available at time of analysis. Monitor vendor advisories for updates. Sanitize all user input, use Content-Security-Policy headers, encode output contextually (HTML, JS, URL). Use frameworks with built-in XSS protection.

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CVE-2025-48483 vulnerability details – vuln.today

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