Which versions of Freescout are affected by CVE-2025-48483?

Organizations using FreeScout should be aware of moderate risk from CVE-2025-48483, a cross-site scripting vulnerability rated CVSS 6.3.

Is there a public PoC exploit available for CVE-2025-48483?

Yes, a public proof-of-concept exploit is available for CVE-2025-48483. Prioritise patching immediately. EPSS: 0.1%.

How to fix or mitigate CVE-2025-48483?

Within 30 days: Identify affected systems and apply vendor patches as part of regular patch cycle. Verify Content-Security-Policy and output encoding.

Freescout CVE-2025-48483

Q: What is the CVSS score of CVE-2025-48483?

CVE-2025-48483 has a CVSS 4.0 base score of 6.3 (Medium). CVSS vector: CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:P/VC:N/VI:N/VA:N/SC:H/SI:L/SA:L/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X. EPSS exploitation probability: 0.1%.

MEDIUM

Cross-site Scripting (XSS) (CWE-79)

2025-05-30 security-advisories@github.com

Information Disclosure CSRF XSS Freescout

6.3

CVSS 4.0 · GitHub Advisory

Severity by source

GitHub Advisory PRIMARY

6.3 MEDIUM

CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:P/VC:N/VI:N/VA:N/SC:H/SI:L/SA:L/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X

Primary rating from GitHub Advisory · only source for this CVE.

CVSS VectorGitHub Advisory

CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:P/VC:N/VI:N/VA:N/SC:H/SI:L/SA:L/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X

Attack Vector

Network

Attack Complexity

Low

Privileges Required

Low

User Interaction

Scope

Lifecycle Timeline

Analysis Generated

Mar 28, 2026 - 18:44 vuln.today

PoC Detected

Jun 04, 2025 - 15:35 vuln.today

Public exploit code

CVE Published

May 30, 2025 - 05:15 nvd

MEDIUM 6.3

DescriptionGitHub Advisory

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, the application is vulnerable to Cross-Site Scripting (XSS) attacks due to incorrect input validation and sanitization of user-input data during mail signature sanitization. An attacker can inject arbitrary HTML code, including JavaScript scripts, into the page processed by the user's browser, allowing them to steal sensitive data, hijack user sessions, or conduct other malicious activities. Additionally, if an administrator accesses one of these emails with a modified signature, it could result in a subsequent Cross-Site Request Forgery (CSRF) vulnerability. This issue has been patched in version 1.8.180.

AnalysisAI

FreeScout is a free self-hosted help desk and shared mailbox. Rated medium severity (CVSS 6.3), this vulnerability is remotely exploitable, low attack complexity. Public exploit code available and no vendor patch available.

Technical ContextAI

This vulnerability is classified as Cross-Site Scripting (XSS) (CWE-79), which allows attackers to inject malicious scripts into web pages viewed by other users. FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, the application is vulnerable to Cross-Site Scripting (XSS) attacks due to incorrect input validation and sanitization of user-input data during mail signature sanitization. An attacker can inject arbitrary HTML code, including JavaScript scripts, into the page processed by the user's browser, allowing them to steal sensitive data, hijack user sessions, or conduct other malicious activities. Additionally, if an administrator accesses one of these emails with a modified signature, it could result in a subsequent Cross-Site Request Forgery (CSRF) vulnerability. This issue has been patched in version 1.8.180. Affected products include: Freescout. Version information: version 1.8.180.

RemediationAI

No vendor patch is available at time of analysis. Monitor vendor advisories for updates. Sanitize all user input, use Content-Security-Policy headers, encode output contextually (HTML, JS, URL). Use frameworks with built-in XSS protection.