What is the CVSS score of CVE-2025-30878?

CVE-2025-30878 has a CVSS 3.1 base score of 8.6 (High). CVSS vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:C/C:N/I:N/A:H. EPSS exploitation probability: 0.4%.

How to fix or mitigate CVE-2025-30878?

Within 7 days: Identify all affected systems and apply vendor patches promptly. Review file handling controls and restrict upload directories.

Js Help Desk CVE-2025-30878

HIGH

Path Traversal (CWE-22)

2025-04-01 audit@patchstack.com

WordPress Path Traversal Js Help Desk Wordpress Plugin Joomsky

8.6

CVSS 3.1 · NVD

View

Vulnerability Assessment

Weakness	CWE CWE-22 OWASP Top 10:2025 A01:2025 - Broken Access Control ASVS 5.0 V5 - File Handling Path canonicalization, traversal prevention MITRE ATT&CK 2 techniques across 2 tactics: Discovery, Collection The technique list with ATT&CK links and the kill-chain view is part of the Basic plan and up. Sign in to read
Impact	CVSS score of 8.6 (HIGH). Attack characteristics: network attack vector, low complexity, no privileges required, no user interaction not required. EPSS exploitation probability: 0.38%.
Exploit ScenarioDerived	A remote attacker could access files and directories outside the intended path by sending crafted requests to the affected application. No authentication is required to exploit this vulnerability.

This Week Schedule remediation this week. Why: HIGH severity (CVSS 7.0-8.9).

No patch listed yet 0.4% exploitation probability (EPSS)

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AnalysisAIv1 – Mar 28, 2026

Improper Limitation of a Pathname to a Restricted Directory ('Path Traversal') vulnerability in JoomSky JS Help Desk allows Path Traversal.9.2. Rated high severity (CVSS 8.6), this vulnerability is remotely exploitable, no authentication required, low attack complexity. No vendor patch available.

RemediationAI

No vendor patch is available at time of analysis. Monitor vendor advisories for updates. Validate and canonicalize file paths. Use chroot or sandboxing. Reject input containing path separators or '../' sequences.

Affects your stack

Find out whether the stacks and servers you run are on an affected version.

Checking this CVE against your own stacks and servers is part of the Basic plan and up.

Technical ContextAI · show details

This vulnerability is classified as Path Traversal (CWE-22), which allows attackers to access files and directories outside the intended path. Improper Limitation of a Pathname to a Restricted Directory ('Path Traversal') vulnerability in JoomSky JS Help Desk allows Path Traversal.9.2. Affected products include: Joomsky Js Help Desk. Version information: through 2.9.2..

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Exploit and PoC references, threat intelligence from 22 sources

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Severity by source

NVD PRIMARY 8.6 HIGH

AV:N/AC:L/PR:N/UI:N/S:C/C:N/I:N/A:H

Primary rating from NVD · only source for this CVE.

CVSS VectorNVD

Attack Vector

Network

Attack Complexity

Low

Privileges Required

None

User Interaction

None

Scope

Changed

Confidentiality

None

Integrity

None

Availability

High

Lifecycle Timeline

Severity Changed

Apr 23, 2026 - 15:42 NVD

CRITICAL HIGH

CVSS changed

Apr 23, 2026 - 15:42 NVD

9.1 (CRITICAL) 8.6 (HIGH)

CVE Published

Apr 01, 2025 - 06:15 nvd

CRITICAL 9.1

DescriptionCVE.org

Improper Limitation of a Pathname to a Restricted Directory ('Path Traversal') vulnerability in JoomSky JS Help Desk allows Path Traversal. This issue affects JS Help Desk: from n/a through 2.9.2.

Executive ViewAI

Why It Matters

CVE-2025-30878 presents significant security risk, a path traversal vulnerability rated CVSS 8.6. This could allow attackers to access or modify files outside intended directories, potentially exposing sensitive configuration or credentials. Organizations should apply vendor updates when available and consider compensating controls in the interim.

Business Impact: Severe

Compensating Controls

Apply vendor patch. If immediate patching is not feasible: (1) Restrict file upload functionality via WAF; (2) Implement allowlist-based file type validation; (3) Use chroot/containerization to limit filesystem access.

Threat Intelligence Overview

EPSS Score

0.4%

Top 41% exploitable

Data Quality

3 sources

Confidence: Low

NVD

CVE.org

EPSS

How this decision was reached

The engine reads each signal below and applies a fixed list of rules from top to bottom. The first rule that matches sets the recommended action – like a statement, every line is shown.

SignalValue

Severity HIGH

CISA KEV No

Public POC No

EPSS 0.4%

Patch available No

Active threat No

Deciding rule

HIGH severity (CVSS 7.0-8.9)

What every action level means

Emergency Immediate action required. Criteria: CRITICAL + in CISA KEV (actively exploited) without patch, OR CRITICAL + EPSS > 30% without patch, OR CRITICAL + active threat signals without patch.

Act Now Prioritize within 24-48h. Criteria: in KEV with patch available, OR CRITICAL + public POC, OR HIGH + EPSS > 10%, OR CRITICAL + active threat, OR any CRITICAL severity.

This Week Schedule remediation this week. Criteria: HIGH severity (CVSS 7.0-8.9). Patch within normal change window.

This Month Plan within 30 days. Criteria: MEDIUM severity (CVSS 4.0-6.9), lower exploitation probability. Include in regular patch cycle.

Monitor Track and reassess. Criteria: LOW severity (CVSS 0.1-3.9), minimal exploitation risk. No immediate action needed.

SSVC AssessmentENISA

SSVC Decision· derived

Out-of-Cycle

Exploitation· derived

None

System Exposure· derived

Open

Automatable· derived

Yes

Human Impact

Very High

Priority Score

Low Medium High Critical

KEV: 0

EPSS: 0

CVSS: +43

PoC: 0

Weaponized: 0

Threat intel: 0

Gov advisory: 0

Attack Technique

Path Traversal HIGH

Path traversal exploits occur when applications use user-controlled input to construct file system paths without proper validation.

Affected Products (CPE)CVE.org

cpe:2.3:a:joomsky:js_help_desk:*:*:*:*:*:wordpress:*:*

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References

Advisories & patches

REF https://patchstack.com/database/Wordpress/Plugin/js-support-ticket/vulnerability/wordpress-js-help-desk-plugin-2-9-2-arbitrary-file-deletion-vulnerability?_s_id=cve REF https://patchstack.com/database/wordpress/plugin/js-support-ticket/vulnerability/wordpress-js-help-desk-plugin-2-9-2-arbitrary-file-deletion-vulnerability?_s_id=cve

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