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Js Help Desk CVE-2022-46839

CRITICAL
Unrestricted Upload of File with Dangerous Type (CWE-434)
2024-01-05 audit@patchstack.com
10.0
CVSS 3.1 · NVD
View

Vulnerability Assessment

Weakness
CWE
OWASP Top 10:2025
A06:2025 - Insecure Design
ASVS 5.0
V5 - File Handling File type validation, storage isolation
MITRE ATT&CK

2 techniques across 2 tactics: Command and Control, Persistence

The technique list with ATT&CK links and the kill-chain view is part of the Basic plan and up.

Impact

CVSS 10.0.

Exploit ScenarioDerived

Upload webshell via help desk plugin.

Act Now Prioritize within 24-48h. Why: CRITICAL severity.
No patch listed yet 0.3% exploitation probability (EPSS)

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AnalysisAIv1 – Mar 28, 2026

Unrestricted file upload in JS Help Desk WordPress plugin. CVSS 10.0.

Earlier versions of this analysis (1)
v1 Mar 28, 2026 - 19:33 CVSS 10.0

Unauth file upload in JS Help Desk.

RemediationAI

Update plugin.

Affects your stack

Find out whether the stacks and servers you run are on an affected version.

Checking this CVE against your own stacks and servers is part of the Basic plan and up.

Technical ContextAI · show details

CWE-434.

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  • Check this CVE against your own stack and servers
  • Exploit and PoC references, threat intelligence from 22 sources

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Severity by source

NVD PRIMARY 10.0 CRITICAL
AV:N/AC:L/PR:N/UI:N/S:C/C:H/I:H/A:H

Primary rating from NVD · only source for this CVE.

CVSS VectorNVD

Attack Vector
Network
Attack Complexity
Low
Privileges Required
None
User Interaction
None
Scope
Changed
Confidentiality
High
Integrity
High
Availability
High

DescriptionCVE.org

Unrestricted Upload of File with Dangerous Type vulnerability in JS Help Desk JS Help Desk - Best Help Desk & Support Plugin.This issue affects JS Help Desk - Best Help Desk & Support Plugin: from n/a through 2.7.1.

Executive ViewAI

Why It Matters

CVE-2022-46839 presents critical security risk, a unrestricted file upload vulnerability rated CVSS 10.0. This could allow attackers to access or modify files outside intended directories, potentially exposing sensitive configuration or credentials. Organizations should apply vendor updates immediately when available and implement compensating controls in the interim.

Business Impact: Severe
Compensating Controls

Apply vendor patch. If immediate patching is not feasible: (1) Restrict file upload functionality via WAF; (2) Implement allowlist-based file type validation; (3) Use chroot/containerization to limit filesystem access.

Threat Intelligence Overview

EPSS Score
0.3%
Top 46% exploitable
Data Quality
3 sources
Confidence: Low

How this decision was reached

The engine reads each signal below and applies a fixed list of rules from top to bottom. The first rule that matches sets the recommended action – like a statement, every line is shown.

SignalValue
Severity CRITICAL
CISA KEV No
Public POC No
EPSS 0.3%
Patch available No
Active threat No
Deciding rule
CRITICAL severity
What every action level means
Emergency Immediate action required. Criteria: CRITICAL + in CISA KEV (actively exploited) without patch, OR CRITICAL + EPSS > 30% without patch, OR CRITICAL + active threat signals without patch.
Act Now Prioritize within 24-48h. Criteria: in KEV with patch available, OR CRITICAL + public POC, OR HIGH + EPSS > 10%, OR CRITICAL + active threat, OR any CRITICAL severity.
This Week Schedule remediation this week. Criteria: HIGH severity (CVSS 7.0-8.9). Patch within normal change window.
This Month Plan within 30 days. Criteria: MEDIUM severity (CVSS 4.0-6.9), lower exploitation probability. Include in regular patch cycle.
Monitor Track and reassess. Criteria: LOW severity (CVSS 0.1-3.9), minimal exploitation risk. No immediate action needed.

SSVC AssessmentENISA

SSVC Decision· derived
Out-of-Cycle
Exploitation· derived
None
System Exposure· derived
Open
Automatable· derived
Yes
Human Impact
Very High

Priority Score

50
Low Medium High Critical
KEV: 0
EPSS: 0
CVSS: +50
PoC: 0
Weaponized: 0
Threat intel: 0
Gov advisory: 0

Attack Technique

Malicious file upload attacks exploit insufficient validation when web applications accept user-provided files.

Affected Products (CPE)CVE.org

cpe:2.3:a:wiselyhub:js_help_desk:*:*:*:*:*:wordpress:*:*
CVE-2023-50839 CRITICAL POC
9.3 Dec 28

Improper Neutralization of Special Elements used in an SQL Command ('SQL Injection') vulnerability in JS Help Desk JS He

CVE-2026-14930 HIGH POC
7.5 Jul 31

Unauthenticated file upload and arbitrary ticket attachment in JS Help Desk WordPress plugin (all versions before 3.1.4)

CVE-2026-14931 MEDIUM POC
6.5 Jul 31

User email enumeration in the JS Help Desk WordPress plugin (versions before 3.1.4) allows any Contributor-level site us

CVE-2026-14928 MEDIUM POC
6.5 Jul 31

JS Help Desk WordPress plugin before 3.1.4 exposes all support ticket content to any authenticated WordPress user due to

CVE-2026-15209 MEDIUM POC
6.5 Jul 31

Insecure Direct Object Reference (IDOR) in JS Help Desk WordPress plugin before 3.1.5 exposes support ticket data to any

CVE-2024-43274 CRITICAL
9.8 Nov 01

Missing Authorization vulnerability in JS Help Desk JS Help Desk - Best Help Desk & Support Plugin allows Accessing Func

CVE-2024-31273 CRITICAL
9.8 Jun 09

Missing Authorization vulnerability in JS Help Desk JS Help Desk - Best Help Desk & Support Plugin.8.3. Rated critical s

CVE-2026-48886 CRITICAL
9.3 Jun 15

SQL injection in the JS Help Desk WordPress plugin versions 3.0.9 and earlier allows remote unauthenticated attackers to

CVE-2025-30886 CRITICAL
9.3 Apr 01

Improper Neutralization of Special Elements used in an SQL Command ('SQL Injection') vulnerability in JoomSky JS Help De

CVE-2022-46838 CRITICAL
9.1 Dec 13

Missing Authorization vulnerability in JoomSky JS Help Desk js-support-ticket allows Exploiting Incorrectly Configured A

CVE-2025-30878 HIGH
8.6 Apr 01

Improper Limitation of a Pathname to a Restricted Directory ('Path Traversal') vulnerability in JoomSky JS Help Desk all

CVE-2022-47151 HIGH
8.6 Apr 17

Improper Neutralization of Special Elements used in an SQL Command ('SQL Injection') vulnerability in JS Help Desk JS He

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