What is the CVSS score of CVE-2025-30886?

CVE-2025-30886 has a CVSS 3.1 base score of 9.3 (Critical). CVSS vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:C/C:H/I:N/A:L. EPSS exploitation probability: 0.2%.

How to fix or mitigate CVE-2025-30886?

Within 24 hours: Identify all affected systems and apply vendor patches immediately. Validate that input sanitization is in place for all user-controlled parameters.

Js Help Desk CVE-2025-30886

CRITICAL

SQL Injection (CWE-89)

2025-04-01 audit@patchstack.com

WordPress SQLi Js Help Desk Wordpress Plugin Joomsky

9.3

CVSS 3.1 · NVD

View

Vulnerability Assessment

Weakness	CWE CWE-89 OWASP Top 10:2025 A05:2025 - Injection ASVS 5.0 V1 - Encoding and Sanitization Parameterized queries, prepared statements MITRE ATT&CK 2 techniques across 2 tactics: Initial Access, Persistence The technique list with ATT&CK links and the kill-chain view is part of the Basic plan and up. Sign in to read
Impact	CVSS score of 9.3 (CRITICAL). Attack characteristics: network attack vector, low complexity, no privileges required, no user interaction not required. EPSS exploitation probability: 0.24%.
Exploit ScenarioDerived	A remote attacker could execute arbitrary SQL commands against the database by sending crafted requests to the affected application. No authentication is required to exploit this vulnerability.

Act Now Prioritize within 24-48h. Why: CRITICAL severity.

No patch listed yet 0.2% exploitation probability (EPSS)

Get an e-mail when this CVE is exploited, patched or re-scored. Free account.

Alert me

AnalysisAIv1 – Mar 28, 2026

Improper Neutralization of Special Elements used in an SQL Command ('SQL Injection') vulnerability in JoomSky JS Help Desk allows SQL Injection.9.2. Rated critical severity (CVSS 9.3), this vulnerability is remotely exploitable, no authentication required, low attack complexity. No vendor patch available.

RemediationAI

No vendor patch is available at time of analysis. Monitor vendor advisories for updates. Use parameterized queries/prepared statements. Never concatenate user input into SQL. Apply least-privilege database permissions.

Affects your stack

Find out whether the stacks and servers you run are on an affected version.

Checking this CVE against your own stacks and servers is part of the Basic plan and up.

Technical ContextAI · show details

This vulnerability is classified as SQL Injection (CWE-89), which allows attackers to execute arbitrary SQL commands against the database. Improper Neutralization of Special Elements used in an SQL Command ('SQL Injection') vulnerability in JoomSky JS Help Desk allows SQL Injection.9.2. Affected products include: Joomsky Js Help Desk. Version information: through 2.9.2..

Know when Js Help Desk gets its next vulnerability

Watch products and get an email when something new is published
Check this CVE against your own stack and servers
Exploit and PoC references, threat intelligence from 22 sources

Continue with Google Continue with GitHub

No credit card · 7-day full trial

Severity by source

NVD PRIMARY 9.3 CRITICAL

AV:N/AC:L/PR:N/UI:N/S:C/C:H/I:N/A:L

Primary rating from NVD · only source for this CVE.

CVSS VectorNVD

Attack Vector

Network

Attack Complexity

Low

Privileges Required

None

User Interaction

None

Scope

Changed

Confidentiality

High

Integrity

None

Availability

Low

Lifecycle Timeline

CVSS changed

Apr 23, 2026 - 15:42 NVD

10.0 (CRITICAL) 9.3 (CRITICAL)

CVE Published

Apr 01, 2025 - 06:15 nvd

CRITICAL 10.0

DescriptionCVE.org

Improper Neutralization of Special Elements used in an SQL Command ('SQL Injection') vulnerability in JoomSky JS Help Desk allows SQL Injection. This issue affects JS Help Desk: from n/a through 2.9.2.

Executive ViewAI

Why It Matters

CVE-2025-30886 presents critical security risk, a SQL injection vulnerability rated CVSS 9.3. Successful exploitation could allow attackers to execute arbitrary code or commands on affected systems, potentially leading to full system compromise. Organizations should apply vendor updates immediately when available and implement compensating controls in the interim.

Business Impact: Severe

Compensating Controls

Apply vendor patch. If immediate patching is not feasible: (1) Deploy WAF rules to block injection patterns; (2) Restrict network access to affected components; (3) Enable enhanced logging for suspicious activity.

Threat Intelligence Overview

EPSS Score

0.2%

Top 53% exploitable

Data Quality

3 sources

Confidence: Low

NVD

CVE.org

EPSS

How this decision was reached

The engine reads each signal below and applies a fixed list of rules from top to bottom. The first rule that matches sets the recommended action – like a statement, every line is shown.

SignalValue

Severity CRITICAL

CISA KEV No

Public POC No

EPSS 0.2%

Patch available No

Active threat No

Deciding rule

CRITICAL severity

What every action level means

Emergency Immediate action required. Criteria: CRITICAL + in CISA KEV (actively exploited) without patch, OR CRITICAL + EPSS > 30% without patch, OR CRITICAL + active threat signals without patch.

Act Now Prioritize within 24-48h. Criteria: in KEV with patch available, OR CRITICAL + public POC, OR HIGH + EPSS > 10%, OR CRITICAL + active threat, OR any CRITICAL severity.

This Week Schedule remediation this week. Criteria: HIGH severity (CVSS 7.0-8.9). Patch within normal change window.

This Month Plan within 30 days. Criteria: MEDIUM severity (CVSS 4.0-6.9), lower exploitation probability. Include in regular patch cycle.

Monitor Track and reassess. Criteria: LOW severity (CVSS 0.1-3.9), minimal exploitation risk. No immediate action needed.

SSVC AssessmentENISA

SSVC Decision· derived

Out-of-Cycle

Exploitation· derived

None

System Exposure· derived

Open

Automatable· derived

Yes

Human Impact

Very High

Priority Score

Low Medium High Critical

KEV: 0

EPSS: 0

CVSS: +46

PoC: 0

Weaponized: 0

Threat intel: 0

Gov advisory: 0

Attack Technique

SQL Injection HIGH

SQL injection exploits the way applications construct database queries by mixing user input directly into SQL statements.

Affected Products (CPE)CVE.org

cpe:2.3:a:joomsky:js_help_desk:*:*:*:*:*:wordpress:*:*

More in Js Help Desk

View all

CVE-2023-50839 CRITICAL Emergency POC

9.3 Dec 28

Improper Neutralization of Special Elements used in an SQL Command ('SQL Injection') vulnerability in JS Help Desk JS He

CVE-2026-14930 HIGH This Week POC

7.5 Jul 31

Unauthenticated file upload and arbitrary ticket attachment in JS Help Desk WordPress plugin (all versions before 3.1.4)

CVE-2026-14931 MEDIUM This Month POC

6.5 Jul 31

User email enumeration in the JS Help Desk WordPress plugin (versions before 3.1.4) allows any Contributor-level site us

CVE-2026-14928 MEDIUM This Month POC

6.5 Jul 31

JS Help Desk WordPress plugin before 3.1.4 exposes all support ticket content to any authenticated WordPress user due to

CVE-2026-15209 MEDIUM This Month POC

6.5 Jul 31

Insecure Direct Object Reference (IDOR) in JS Help Desk WordPress plugin before 3.1.5 exposes support ticket data to any

CVE-2022-46839 CRITICAL Act Now

10.0 Jan 05

Unrestricted file upload in JS Help Desk WordPress plugin. CVSS 10.0.

CVE-2024-43274 CRITICAL Act Now

9.8 Nov 01

Missing Authorization vulnerability in JS Help Desk JS Help Desk - Best Help Desk & Support Plugin allows Accessing Func

CVE-2024-31273 CRITICAL Act Now

9.8 Jun 09

Missing Authorization vulnerability in JS Help Desk JS Help Desk - Best Help Desk & Support Plugin.8.3. Rated critical s

CVE-2026-48886 CRITICAL Act Now

9.3 Jun 15

SQL injection in the JS Help Desk WordPress plugin versions 3.0.9 and earlier allows remote unauthenticated attackers to

CVE-2022-46838 CRITICAL Act Now

9.1 Dec 13

Missing Authorization vulnerability in JoomSky JS Help Desk js-support-ticket allows Exploiting Incorrectly Configured A

CVE-2025-30878 HIGH This Week

8.6 Apr 01

Improper Limitation of a Pathname to a Restricted Directory ('Path Traversal') vulnerability in JoomSky JS Help Desk all

CVE-2022-47151 HIGH This Week

8.6 Apr 17

Improper Neutralization of Special Elements used in an SQL Command ('SQL Injection') vulnerability in JS Help Desk JS He

Same weakness CWE-89 – SQL Injection

View all

CVE-2023-48788 CRITICAL POC

9.8

CVE-2019-7481 HIGH POC

7.5

CVE-2025-57819 CRITICAL POC

10.0

CVE-2017-8917 CRITICAL POC

9.8

CVE-2024-27956 CRITICAL POC

9.9

CVE-2014-3704 HIGH POC

7.5

CVE-2016-2555 CRITICAL POC

9.8

CVE-2016-8582 CRITICAL POC

9.8

Same technique SQLi

View all

CVE-2013-0333 HIGH POC

7.5

References

Advisories & patches

REF https://patchstack.com/database/Wordpress/Plugin/js-support-ticket/vulnerability/wordpress-js-help-desk-plugin-2-9-2-sql-injection-vulnerability?_s_id=cve REF https://patchstack.com/database/wordpress/plugin/js-support-ticket/vulnerability/wordpress-js-help-desk-plugin-2-9-2-sql-injection-vulnerability?_s_id=cve

Search Externally

GitHub PoC

Exploit-DB PacketStorm Snyk Rapid7 Nuclei Templates Trickest PoC

Back