Severity by source
AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N
Unauthenticated network-accessible flaw; C:L and I:L reflect ticket ID enumeration exposure and unauthorized ticket attachment, not a full confidentiality breach.
Primary rating from Vendor (WPScan).
CVSS VectorVendor: WPScan
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N
Lifecycle Timeline
5DescriptionCVE.org
The JS Help Desk WordPress plugin before 3.1.4 does not perform any authorization, nonce, or ownership check on a front-end request dispatcher, allowing unauthenticated users to upload files (limited to the JS Help Desk WordPress plugin before 3.1.4's inert allowed extensions) and attach them to arbitrary users' support tickets.
Articles & Coverage 1
AnalysisAI
Unauthenticated file upload and arbitrary ticket attachment in JS Help Desk WordPress plugin (all versions before 3.1.4) stems from a complete absence of authorization, nonce validation, and ownership checks on the plugin's front-end request dispatcher. Any unauthenticated remote attacker can upload files - constrained to the plugin's inert allowed extensions - and attach those files to any user's support ticket without possessing an account. …
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Attack ChainAIDerived
Hypothetical attack flow derived from CVE metadata
Vulnerability AssessmentAI
| Exploitation | No special configuration or authentication is required - the CVSS vector AV:N/AC:L/PR:N/UI:N confirms unauthenticated remote exploitation against any default installation of JS Help Desk before 3.1.4 where the plugin is active. … Additional conditions and limiting factors are described in the full assessment. |
| Risk Assessment | The NVD-assigned CVSS 3.1 score of 7.5 with vector AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N characterizes this as a high-severity, network-exploitable, unauthenticated vulnerability requiring no user interaction. … Full risk analysis with EPSS, KEV, and SSVC signal comparison available after sign-in. |
| Exploit Scenario | An unauthenticated attacker identifies a WordPress site running JS Help Desk before 3.1.4 - detectable via version metadata in plugin assets - and uses the publicly available WPScan proof-of-concept to craft a POST request to the plugin's front-end dispatcher, omitting credentials and nonce. The dispatcher processes the request without challenge, allowing the attacker to upload a file with an inert extension (e.g., .txt or .pdf) and attach it to another user's support ticket by supplying an enumerated or guessed ticket ID, polluting that ticket's attachment history or using it as a vector for social engineering against the ticket owner. |
| Remediation | Vendor-released patch: 3.1.4 - update the JS Help Desk WordPress plugin to version 3.1.4 or later immediately via the WordPress admin dashboard or the plugin repository; this release introduces the missing authorization, nonce, and ownership checks on the front-end dispatcher. … Detailed patch versions, workarounds, and compensating controls in full report. |
Recommended ActionAI
Within 24 hours: Scan all WordPress installations to identify active deployments of JS Help Desk plugin versions prior to 3.1.4; if the plugin is not essential to operations, disable it immediately as a interim control. …
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External POC / Exploit Code
Leaving vuln.today
EUVD-2026-51423
GHSA-pm33-j8g2-55v7