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IceWarp CVE-2025-14500

CRITICAL
OS Command Injection (CWE-78)
2025-12-23 zdi-disclosures@trendmicro.com
9.8
CVSS 3.0 · Vendor: trendmicro
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Attack ChainAIDerived

Hypothetical attack flow derived from CVE metadata – not a confirmed exploit chain

  1. Access
    Reach IceWarp HTTP service over network
  2. Delivery
    Send request with crafted X-File-Operation header
  3. Exploit
    Injected string reaches unsanitized system call
  4. Execution
    Command executes as SYSTEM
  5. Impact
    Full remote code execution and server compromise

Vulnerability Assessment

Weakness
CWE
OWASP Top 10:2025
A05:2025 - Injection
ASVS 5.0
V1 - Encoding and Sanitization OS command sanitization, avoid shell exec
MITRE ATT&CK

2 techniques across 1 tactic: Execution

The technique list with ATT&CK links and the kill-chain view is part of the Basic plan and up.

Exploitation Conditions

Exploitation requires network reachability to the IceWarp service that processes the X-File-Operation header; the attacker crafts that header with an injected OS command string. No authentication is required (PR:N) and no user interaction is needed (UI:N), so default internet-facing deployments are exposed. The primary limiting factor is that the attacker must be able to reach the vulnerable HTTP endpoint - servers behind restrictive network segmentation, WAF rules filtering the X-File-Operation header, or not exposed to untrusted networks reduce realistic exposure. Specific affected versions were not provided in the input, so defenders should confirm their IceWarp build against the vendor/ZDI advisory.

Impact

All available technical signals point to this being a genuine high-priority vulnerability, not an inflated CVSS score. The CVSS 3.0 vector (AV:N/AC:L/PR:N/UI:N) describes network-reachable, low-complexity, unauthenticated exploitation with full confidentiality, integrity, and availability impact (C:H/I:H/A:H), consistent with the stated outcome of arbitrary code execution as SYSTEM via OS command injection (CWE-78). The description's claim that authentication is not required corroborates the PR:N metric, so the signals are internally consistent. However, several real-world risk amplifiers are MISSING from the input and could not be confirmed: there is no EPSS score, no CISA KEV listing, and no indication of public POC/exploit code - so there is no public exploit identified at time of analysis. The only source is a single Zero Day Initiative advisory (ZDI-25-1072, ZDI-CAN-27394) reported by Trend Micro ZDI; no independent vendor advisory or NVD enrichment beyond the reference was provided. Net assessment: the vulnerability class and metrics make this a priority to patch, but current evidence indicates no confirmed active exploitation - treat as high-priority-but-not-yet-exploited pending vendor fix and KEV monitoring.

Exploit ScenarioDerived

A remote, unauthenticated attacker sends a specially crafted HTTP request to an internet-facing IceWarp server containing a malicious X-File-Operation header. Because the user-supplied string is passed to a system call without proper validation, the injected command executes in the context of the SYSTEM account, giving full server compromise. Given AV:N and AC:L, the request can be delivered directly over the network with no user interaction; no public exploit code is identified at time of analysis.

Act Now Prioritize within 24-48h. Why: CRITICAL severity.
No patch listed yet 1.6% exploitation probability (EPSS)

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AnalysisAIv1 – Oct 19, 2026

Unauthenticated remote code execution in IceWarp 14 allows any network attacker who can reach the mail server's HTTP interface to run arbitrary OS commands as SYSTEM by sending a crafted X-File-Operation header. The flaw is a textbook OS command injection (CWE-78) rated CVSS 9.8 (AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H), reflecting that no credentials, user interaction, or special preconditions are needed beyond network reachability, and that the injected command inherits the privileges of the IceWarp service. Reported through Trend Micro ZDI as ZDI-CAN-27394 / ZDI-25-1072, at time of analysis there is no public exploit code identified and no indication of active exploitation in CISA KEV, though internet-exposed installs should be considered critically at risk until patched.

RemediationAI

No exact fixed version is confirmed in the available data, so the first action is to consult the ZDI advisory ZDI-25-1072 (https://www.zerodayinitiative.com/advisories/ZDI-25-1072/) and IceWarp's vendor security channel for the patched IceWarp 14 build, then upgrade immediately; until a fixed build is applied, do not expose the IceWarp HTTP interface to untrusted networks. Practical compensating controls, each with trade-offs: restrict access to IceWarp web/mail endpoints to trusted networks or require VPN/zero-trust access (reduces exposure but impacts remote and mobile mail users); deploy WAF or reverse-proxy rules that reject or strip requests carrying an X-File-Operation header containing shell metacharacters such as ;, |, &, $, backticks, or newlines (blocks the known injection vector but custom header-dependent integrations may break and rules must be tuned); and run the IceWarp service under a low-privilege account rather than SYSTEM where the product supports it (limits post-exploitation impact but may break features requiring elevated file or service access, and does not fix the underlying injection). Monitor HTTP logs for anomalous X-File-Operation values and unexpected child processes spawned by the IceWarp service as detection while remediation is pending.

Affected ProductsAI

IceWarp 14 is identified as affected according to the vulnerability description and the ZDI advisory ZDI-25-1072 (https://www.zerodayinitiative.com/advisories/ZDI-25-1072/), which was reported by zdi-disclosures@trendmicro.com under ZDI-CAN-27394. The input data does not provide specific build numbers, patch-level ranges, or CPE identifiers, so the exact cut-off between vulnerable and fixed builds is not confirmed here; administrators should treat any IceWarp 14 installation that exposes its HTTP/web service to untrusted networks as potentially vulnerable and verify the build against the ZDI advisory and IceWarp's own security guidance.

Affects your stack

Find out whether the stacks and servers you run are on an affected version.

Checking this CVE against your own stacks and servers is part of the Basic plan and up.

Technical ContextAI · show details

The vulnerability sits in the handling of the X-File-Operation HTTP header, a custom header used by IceWarp's web/mail services for file operations. The server takes a user-supplied string from that header and passes it into a system call without neutralizing shell metacharacters (CWE-78 Improper Neutralization of Special Elements used in an OS Command), so an attacker can append or embed a command that the host shell executes. Because the IceWarp service on Windows typically runs with high privileges, injected commands execute in the SYSTEM context, giving full control of the mail server. ZDI's advisory ZDI-25-1072 (from ZDI-CAN-27394) documents the case; the CVSS 3.0 vector supplied by the reporter and the independent CVSS 3.1 assessment agree on the network-vector, no-authentication (PR:N), no-interaction (UI:N) profile, with full confidentiality, integrity, and availability impact.

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  • Exploit and PoC references, threat intelligence from 22 sources

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Severity by source

Vendor (trendmicro) PRIMARY 9.8 CRITICAL
AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H
vuln.today AI 9.8 CRITICAL

Header is processed over the network (AV:N) with no authentication (PR:N) or interaction (UI:N); unsanitized command injection yields SYSTEM-level code execution, giving full C:H/I:H/A:H.

3.1 AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H
4.0 AV:N/AC:L/AT:N/PR:N/UI:N/VC:H/VI:H/VA:H/SC:N/SI:N/SA:N

Primary rating from Vendor (trendmicro).

CVSS VectorVendor: trendmicro

Attack Vector
Network
Attack Complexity
Low
Privileges Required
None
User Interaction
None
Scope
Unchanged
Confidentiality
High
Integrity
High
Availability
High

DescriptionCVE.org

IceWarp14 X-File-Operation Command Injection Remote Code Execution Vulnerability. This vulnerability allows remote attackers to execute arbitrary code on affected installations of IceWarp. Authentication is not required to exploit this vulnerability.

The specific flaw exists within the handling of the X-File-Operation header. The issue results from the lack of proper validation of a user-supplied string before using it to execute a system call. An attacker can leverage this vulnerability to execute code in the context of SYSTEM. Was ZDI-CAN-27394.

Executive ViewAI

Why It Matters

IceWarp 14's unauthenticated remote code execution flaw puts internet-reachable mail servers at risk of full SYSTEM-level compromise, exposing email data and adjacent infrastructure to attackers without credentials. Leadership should treat any externally accessible IceWarp 14 deployment as a critical exposure until network access is constrained and a vendor fix is available, because a successful exploit could disrupt communications and enable broader network intrusion.

Business Impact: Severe
Compensating Controls

No vendor-released patch identified at time of analysis; restrict IceWarp 14 HTTP interface to trusted networks/VPN, block or sanitize X-File-Operation headers at the reverse proxy/WAF, segment the mail server, enforce least privilege for the IceWarp service, monitor for command-injection indicators, and apply vendor mitigations when published.

Threat Intelligence Overview

EPSS Score
1.6%
Top 25% exploitable
Prevalence
Medium
commercial mail/groupware server, moderate enterprise deployment, not ubiquitous
Data Quality
2 sources
Confidence: Low

How this decision was reached

The engine reads each signal below and applies a fixed list of rules from top to bottom. The first rule that matches sets the recommended action – like a statement, every line is shown.

SignalValue
Severity CRITICAL
CISA KEV No
Public POC No
EPSS 1.6%
Patch available No
Active threat No
Deciding rule
CRITICAL severity
What every action level means
Emergency Immediate action required. Criteria: CRITICAL + in CISA KEV (actively exploited) without patch, OR CRITICAL + EPSS > 30% without patch, OR CRITICAL + active threat signals without patch.
Act Now Prioritize within 24-48h. Criteria: in KEV with patch available, OR CRITICAL + public POC, OR HIGH + EPSS > 10%, OR CRITICAL + active threat, OR any CRITICAL severity.
This Week Schedule remediation this week. Criteria: HIGH severity (CVSS 7.0-8.9). Patch within normal change window.
This Month Plan within 30 days. Criteria: MEDIUM severity (CVSS 4.0-6.9), lower exploitation probability. Include in regular patch cycle.
Monitor Track and reassess. Criteria: LOW severity (CVSS 0.1-3.9), minimal exploitation risk. No immediate action needed.

SSVC AssessmentENISA

SSVC Decision· derived
Out-of-Cycle
Exploitation· derived
None
System Exposure· derived
Open
Automatable· derived
Yes
Human Impact
Very High

Priority Score

51
Low Medium High Critical
KEV: 0
EPSS: +2
CVSS: +49
PoC: 0
Weaponized: 0
Threat intel: 0
Gov advisory: 0

Attack Technique

OS command injection occurs when an application passes unsanitized user input directly into system shell commands.

Remote Code Execution represents the critical moment when an attacker successfully runs arbitrary code on a target system without physical access.

CVE-2023-39699 CRITICAL POC
9.8 Aug 25

IceWarp Mail Server v10.4.5 was discovered to contain a local file inclusion (LFI) vulnerability via the component /cale

CVE-2019-12593 HIGH POC
7.5 Jun 03

IceWarp Mail Server through 10.4.4 is prone to a local file inclusion vulnerability via webmail/calendar/minimizer/index

CVE-2021-36580 MEDIUM POC
6.1 Jul 27

Open Redirect vulnerability exists in IceWarp MailServer IceWarp Server Deep Castle 2 Update 1 (13.0.1.2) via the refere

CVE-2023-37728 MEDIUM POC
6.1 Jul 20

IceWarp v10.2.1 was discovered to contain cross-site scripting (XSS) vulnerability via the color parameter. Rated medium

CVE-2017-7855 MEDIUM POC
6.1 Aug 31

In the webmail component in IceWarp Server 11.3.1.5, there was an XSS vulnerability discovered in the "language" paramet

CVE-2024-55218 MEDIUM POC
6.1 Jan 07

IceWarp Server 10.2.1 is vulnerable to Cross Site Scripting (XSS) via the meta parameter. Rated medium severity (CVSS 6.

CVE-2023-40779 MEDIUM POC
6.1 Sep 14

An issue in IceWarp Mail Server Deep Castle 2 v.13.0.1.2 allows a remote attacker to execute arbitrary code via a crafte

CVE-2023-39598 MEDIUM POC
6.1 Sep 05

Cross Site Scripting vulnerability in IceWarp Corporation WebClient v.10.2.1 allows a remote attacker to execute arbitra

CVE-2023-39600 MEDIUM POC
6.1 Aug 25

IceWarp 11.4.6.0 was discovered to contain a cross-site scripting (XSS) vulnerability via the color parameter. Rated med

CVE-2023-39700 MEDIUM POC
6.1 Aug 25

IceWarp Mail Server v10.4.5 was discovered to contain a reflected cross-site scripting (XSS) vulnerability via the color

CVE-2020-27982 MEDIUM POC
6.1 Nov 02

IceWarp 11.4.5.0 allows XSS via the language parameter. Rated medium severity (CVSS 6.1), this vulnerability is remotely

CVE-2020-8512 MEDIUM POC
6.1 Feb 01

In IceWarp Webmail Server through 11.4.4.1, there is XSS in the /webmail/ color parameter. Rated medium severity (CVSS 6

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