Helpdesk
CVE-2024-50394
HIGH
Vulnerability Assessment
| Weakness |
CWE
OWASP Top 10:2025
A07:2025 - Authentication Failures
ASVS 5.0
V12 - Secure Communication Certificate validation
|
| Impact | CVSS score of 7.7 (HIGH). Attack characteristics: network attack vector, low complexity, no privileges required, user interaction required. EPSS exploitation probability: 0.10%. |
| Exploit ScenarioDerived | This vulnerability can be exploited remotely over the network. Successful exploitation could compromise the high-severity affected system. |
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Alert meAnalysisAIv1 – Mar 28, 2026
An improper certificate validation vulnerability has been reported to affect Helpdesk. Rated high severity (CVSS 7.7), this vulnerability is remotely exploitable, no authentication required, low attack complexity. No vendor patch available.
RemediationAI
No vendor patch is available at time of analysis. Monitor vendor advisories for updates. Apply vendor patches when available. Implement network segmentation and monitoring as interim mitigations.
Affects your stack
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Technical ContextAI · show details
This vulnerability is classified under CWE-295. An improper certificate validation vulnerability has been reported to affect Helpdesk. If exploited, the vulnerability could allow remote attackers to compromise the security of the system. We have already fixed the vulnerability in the following version: Helpdesk 3.3.3 and later Affected products include: Qnap Helpdesk.
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- Exploit and PoC references, threat intelligence from 22 sources
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Severity by source
CVSS:4.0/AV:N/AC:L/AT:P/PR:N/UI:P/VC:H/VI:H/VA:H/SC:N/SI:N/SA:N
Primary rating from NVD · only source for this CVE.
CVSS VectorNVD
DescriptionCVE.org
An improper certificate validation vulnerability has been reported to affect Helpdesk. If exploited, the vulnerability could allow remote attackers to compromise the security of the system.
We have already fixed the vulnerability in the following version: Helpdesk 3.3.3 and later
Executive ViewAI
Organizations using An improper certificate validation vulnerability face notable risk from CVE-2024-50394 rated CVSS 7.7. Exploitation could compromise the security of affected deployments. Organizations should apply vendor updates when available and consider compensating controls in the interim.
Apply vendor patch. If immediate patching is not feasible: (1) Implement network-level access controls to limit exposure; (2) Enable enhanced monitoring and alerting; (3) Apply principle of least privilege.
Threat Intelligence Overview
How this decision was reached
The engine reads each signal below and applies a fixed list of rules from top to bottom. The first rule that matches sets the recommended action – like a statement, every line is shown.
What every action level means
SSVC AssessmentENISA
Priority Score
Attack Technique
Information disclosure occurs when an application unintentionally exposes sensitive data that aids attackers in reconnaissance or directly compromises security.
Affected Products (CPE)CVE.org
SQL injection in Frappe HelpDesk 1.14.0 dashboard functionality allows authenticated attackers to execute arbitrary SQL
Command injection vulnerability in Helpdesk versions 1.1.21 and earlier in QNAP QTS 4.2.6 build 20180531, QTS 4.3.3 buil
Unauthenticated actors can post ticket replies in Faveo Helpdesk versions 2.0.0 through 2.0.3 by sending crafted request
The documentation component in i-net Clear Reports 16.0 to 19.2, HelpDesk 8.0 to 8.3, and PDFC 4.3 to 6.2 allows a remot
An improper access control vulnerability has been reported to affect QNAP NAS. Rated high severity (CVSS 8.8), this vuln
Vision Helpdesk before 5.7.0 (patched in 5.6.10) allows attackers to read user profiles via modified serialized cookie d
This improper access control vulnerability in Helpdesk allows attackers to get control of QNAP Kayako service. Rated med
GFI HelpDesk before version 4.99.9 allows authenticated staff members to inject persistent JavaScript into ticket subjec
Path traversal in Faveo Helpdesk versions 2.0.0 through 2.0.3 enables remote authenticated administrators to delete arbi
Stored cross-site scripting in GFI HelpDesk before version 4.99.9 allows authenticated staff members to inject arbitrary
Stored cross-site scripting in GFI HelpDesk before version 4.99.10 allows authenticated attackers to inject arbitrary Ja
GFI HelpDesk before version 4.99.9 contains a stored cross-site scripting vulnerability in language management where the
NVD
CVE.org
EPSS
GitHub PoC
Exploit-DB