Fluent Support
CVE-2024-13568
HIGH
Vulnerability Assessment
| Weakness |
CWE
OWASP Top 10:2025
A01:2025 - Broken Access Control
ASVS 5.0
V14 - Data Protection Data exposure prevention
MITRE ATT&CK
2 techniques across 2 tactics: Collection, Discovery The technique list with ATT&CK links and the kill-chain view is part of the Basic plan and up. |
| Impact | CVSS score of 7.5 (HIGH). Attack characteristics: network attack vector, low complexity, no privileges required, no user interaction not required. EPSS exploitation probability: 0.36%. |
| Exploit ScenarioDerived | A remote attacker could access sensitive data that should not be disclosed by sending crafted requests to the affected application. No authentication is required to exploit this vulnerability. |
Get an e-mail when this CVE is exploited, patched or re-scored. Free account.
Alert meAnalysisAIv1 – Mar 28, 2026
The Fluent Support - Helpdesk & Customer Support Ticket System plugin for WordPress is vulnerable to Sensitive Information Exposure in all versions up to, and including, 1.8.5 via the. Rated high severity (CVSS 7.5), this vulnerability is remotely exploitable, no authentication required, low attack complexity. No vendor patch available.
RemediationAI
No vendor patch is available at time of analysis. Monitor vendor advisories for updates. Minimize information in error messages, implement proper access controls, encrypt sensitive data at rest and in transit.
Affects your stack
Find out whether the stacks and servers you run are on an affected version.
Checking this CVE against your own stacks and servers is part of the Basic plan and up.
Technical ContextAI · show details
This vulnerability is classified as Exposure of Sensitive Information (CWE-200), which allows attackers to access sensitive data that should not be disclosed. The Fluent Support - Helpdesk & Customer Support Ticket System plugin for WordPress is vulnerable to Sensitive Information Exposure in all versions up to, and including, 1.8.5 via the 'fluent-support' directory. This makes it possible for unauthenticated attackers to extract sensitive data stored insecurely in the /wp-content/uploads/fluent-support directory which can contain file attachments included in support tickets. Affected products include: Wpmanageninja Fluent Support.
Know when Fluent Support gets its next vulnerability
- Watch products and get an email when something new is published
- Check this CVE against your own stack and servers
- Exploit and PoC references, threat intelligence from 22 sources
No credit card · 7-day full trial
Severity by source
AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N
Primary rating from NVD · only source for this CVE.
CVSS VectorNVD
DescriptionCVE.org
The Fluent Support - Helpdesk & Customer Support Ticket System plugin for WordPress is vulnerable to Sensitive Information Exposure in all versions up to, and including, 1.8.5 via the 'fluent-support' directory. This makes it possible for unauthenticated attackers to extract sensitive data stored insecurely in the /wp-content/uploads/fluent-support directory which can contain file attachments included in support tickets.
Executive ViewAI
Organizations using for WordPress is vulnerable to Sensitive Information Exposure in all face notable risk from CVE-2024-13568, a information exposure vulnerability rated CVSS 7.5. This could expose sensitive information including credentials, configuration data, or user records to unauthorized parties. Organizations should apply vendor updates when available and consider compensating controls in the interim.
Apply vendor patch. If immediate patching is not feasible: (1) Restrict access to affected endpoints; (2) Implement additional authorization checks; (3) Enable audit logging.
Threat Intelligence Overview
How this decision was reached
The engine reads each signal below and applies a fixed list of rules from top to bottom. The first rule that matches sets the recommended action – like a statement, every line is shown.
What every action level means
SSVC AssessmentENISA
Priority Score
Attack Technique
Information disclosure occurs when an application unintentionally exposes sensitive data that aids attackers in reconnaissance or directly compromises security.
Affected Products (CPE)CVE.org
More in Fluent Support
View allThe Fluent Support WordPress plugin before 1.5.8 does not properly sanitise, validate and escape various parameters befo
Improper Neutralization of Special Elements used in an SQL Command ('SQL Injection') vulnerability in Shahjahan Jewel Fl
Broken object-level authorization in Fluent Support WordPress plugin before 2.3.1 allows restricted support agents to re
Improper Neutralization of Special Elements used in an SQL Command ('SQL Injection') vulnerability in WPManageNinja LLC
Stored Cross-Site Scripting in Fluent Support (WordPress plugin by WPManageNinja) versions up to and including 2.3.0 all
Missing authorization in the Fluent Support WordPress plugin 2.3.2 and earlier lets an authenticated Subscriber-level us
Missing Authorization vulnerability in Shahjahan Jewel Fluent Support fluent-support allows Exploiting Incorrectly Confi
Unauthorized action execution in Fluent Support Pro plugin for WordPress (all versions through 2.3.1) is possible for an
NVD
CVE.org
EPSS
GitHub PoC
Exploit-DB