Attack ChainAIDerived
Hypothetical attack flow derived from CVE metadata – not a confirmed exploit chain
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AccessRegister or obtain subscriber account
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DeliveryAuthenticate to target WordPress site
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ExploitSend crafted HTTP request to unprotected plugin endpoint
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ExecutionBypass missing capability check
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ImpactExecute unauthorized action as low-privilege user
Vulnerability Assessment
| Weakness |
CWE
OWASP Top 10:2025
A01:2025 - Broken Access Control
ASVS 5.0
V8 - Authorization Authorization checks on every request
MITRE ATT&CK
1 technique across 1 tactic: Privilege Escalation The technique list with ATT&CK links and the kill-chain view is part of the Basic plan and up. |
| Exploitation Conditions | Exploitation requires a valid WordPress user account with at minimum Subscriber-level role on the target site. This is the primary limiting factor: sites with open user registration (WordPress default allows this) are reachable by any internet user who self-registers, while sites with closed registration limit exposure to already-credentialed insiders or compromised accounts. The vulnerability affects all installations of Fluent Support Pro through 2.3.1 regardless of further plugin configuration - no special plugin feature or non-default setting is required. The specific function and the exact nature of the unauthorized action are not named in available public data, which limits further condition scoping. |
| Impact | The CVSS 3.1 base score of 4.3 (Medium) reflects a network-exploitable (AV:N), low-complexity (AC:L) flaw requiring low-privilege authentication (PR:L) with no user interaction, scoped to the vulnerable system, producing low integrity impact and no confidentiality or availability impact. The PR:L metric is the primary limiting signal: exploitation requires at minimum a Subscriber-level WordPress account, which materially reduces risk on sites without open registration. EPSS data was not provided in the source intelligence, so exploitation probability cannot be quantified. No KEV listing and no public POC are present, indicating no confirmed or publicly demonstrated active exploitation at time of analysis. The vague description ('perform an unauthorized action') prevents precise scoping of integrity impact - the actual damage may be higher or lower depending on which function is exposed. This is likely a real but low-urgency issue for most deployments. |
| Exploit ScenarioDerived | An attacker registers a free account on a WordPress site running Fluent Support Pro 2.3.1 or earlier, obtaining Subscriber-level credentials. With those credentials, the attacker directly calls the unprotected plugin function via an authenticated HTTP request, bypassing the expected role-based access control and performing an action normally restricted to support agents or administrators. No public POC has been identified, so the attacker would need to independently discover the vulnerable endpoint through source review or fuzzing. |
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Alert meAnalysisAIv1 – Aug 25, 2026
Unauthorized action execution in Fluent Support Pro plugin for WordPress (all versions through 2.3.1) is possible for any authenticated subscriber-level user due to a missing capability check on a plugin function. The missing check (CWE-862) means WordPress's built-in role/capability enforcement is bypassed, allowing low-privileged users to invoke functionality reserved for higher-privilege roles. No public exploit code exists and this vulnerability is not listed in the CISA KEV catalog; however, the low authentication bar (any registered user) makes it accessible to a broad attacker pool on sites with open user registration.
RemediationAI
Update Fluent Support Pro to a version newer than 2.3.1 via the WordPress plugin repository or the vendor site at https://fluentsupport.com/. An exact fixed version number was not identified in the available intelligence - consult the vendor's changelog or the Wordfence advisory at https://www.wordfence.com/threat-intel/vulnerabilities/id/2a7b4c3c-a8a0-4f16-bfcb-5c2cd479fb9a?source=cve to confirm the minimum safe version before upgrading. As a compensating control on sites where an immediate update is not feasible, disabling open user registration (Settings > General > uncheck 'Anyone can register') eliminates external attacker access to subscriber-level sessions, though it does not remove the vulnerability for already-registered users. A Web Application Firewall rule targeting the specific vulnerable endpoint (if identified by Wordfence) can serve as an additional interim layer.
Affected VersionsENISA
Affected Packages
Source: OSV (Open Source Vulnerabilities)
Affects your stack
Affects 1 package in euvd
Checking this CVE against your own stacks and servers is part of the Basic plan and up.
Technical ContextAI · show details
Fluent Support Pro is a premium WordPress helpdesk and customer support ticket plugin. WordPress enforces access control through a capabilities system tied to user roles (Subscriber, Contributor, Author, Editor, Administrator). CWE-862 (Missing Authorization) occurs when code executes a privileged operation without first calling a capability check - typically current_user_can() in the WordPress context. The affected code path in versions up to 2.3.1 performs no such check, meaning any authenticated session token, regardless of role, can trigger the function. The CPE string cpe:2.3:a:fluent_support:fluent_support_pro:*:*:*:*:*:*:*:* confirms all releases through 2.3.1 are in scope.
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Severity by source
AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:L/A:N
Network-reachable via HTTP with low-privilege subscriber auth required (PR:L); no confidentiality or availability impact; integrity limited to the unauthorized action scope.
Primary rating from Vendor (Wordfence).
CVSS VectorVendor: Wordfence
DescriptionCVE.org
The Fluent Support Pro plugin for WordPress is vulnerable to unauthorized access due to a missing capability check on a function in all versions up to, and including, 2.3.1. This makes it possible for authenticated attackers, with Subscriber-level access and above, to perform an unauthorized action.
Threat Intelligence Overview
How this decision was reached
The engine reads each signal below and applies a fixed list of rules from top to bottom. The first rule that matches sets the recommended action – like a statement, every line is shown.
What every action level means
SSVC AssessmentENISA
Priority Score
Attack Technique
Authentication bypass attacks exploit flaws in the verification mechanisms that control access to systems and applications.
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