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Fluent Support Pro EUVDEUVD-2026-65302

| CVE-2026-78467 MEDIUM
Missing Authorization (CWE-862)
2026-08-25 Wordfence GHSA-h5h8-3853-99c8
4.3
CVSS 3.1 · Vendor: Wordfence
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Attack ChainAIDerived

Hypothetical attack flow derived from CVE metadata – not a confirmed exploit chain

  1. Access
    Register or obtain subscriber account
  2. Delivery
    Authenticate to target WordPress site
  3. Exploit
    Send crafted HTTP request to unprotected plugin endpoint
  4. Execution
    Bypass missing capability check
  5. Impact
    Execute unauthorized action as low-privilege user

Vulnerability Assessment

Weakness
CWE
OWASP Top 10:2025
A01:2025 - Broken Access Control
ASVS 5.0
V8 - Authorization Authorization checks on every request
MITRE ATT&CK

1 technique across 1 tactic: Privilege Escalation

The technique list with ATT&CK links and the kill-chain view is part of the Basic plan and up.

Exploitation Conditions

Exploitation requires a valid WordPress user account with at minimum Subscriber-level role on the target site. This is the primary limiting factor: sites with open user registration (WordPress default allows this) are reachable by any internet user who self-registers, while sites with closed registration limit exposure to already-credentialed insiders or compromised accounts. The vulnerability affects all installations of Fluent Support Pro through 2.3.1 regardless of further plugin configuration - no special plugin feature or non-default setting is required. The specific function and the exact nature of the unauthorized action are not named in available public data, which limits further condition scoping.

Impact

The CVSS 3.1 base score of 4.3 (Medium) reflects a network-exploitable (AV:N), low-complexity (AC:L) flaw requiring low-privilege authentication (PR:L) with no user interaction, scoped to the vulnerable system, producing low integrity impact and no confidentiality or availability impact. The PR:L metric is the primary limiting signal: exploitation requires at minimum a Subscriber-level WordPress account, which materially reduces risk on sites without open registration. EPSS data was not provided in the source intelligence, so exploitation probability cannot be quantified. No KEV listing and no public POC are present, indicating no confirmed or publicly demonstrated active exploitation at time of analysis. The vague description ('perform an unauthorized action') prevents precise scoping of integrity impact - the actual damage may be higher or lower depending on which function is exposed. This is likely a real but low-urgency issue for most deployments.

Exploit ScenarioDerived

An attacker registers a free account on a WordPress site running Fluent Support Pro 2.3.1 or earlier, obtaining Subscriber-level credentials. With those credentials, the attacker directly calls the unprotected plugin function via an authenticated HTTP request, bypassing the expected role-based access control and performing an action normally restricted to support agents or administrators. No public POC has been identified, so the attacker would need to independently discover the vulnerable endpoint through source review or fuzzing.

This Month Plan within 30 days. Why: MEDIUM severity (CVSS 4.0-6.9).
No patch listed yet 0.2% exploitation probability (EPSS)

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AnalysisAIv1 – Aug 25, 2026

Unauthorized action execution in Fluent Support Pro plugin for WordPress (all versions through 2.3.1) is possible for any authenticated subscriber-level user due to a missing capability check on a plugin function. The missing check (CWE-862) means WordPress's built-in role/capability enforcement is bypassed, allowing low-privileged users to invoke functionality reserved for higher-privilege roles. No public exploit code exists and this vulnerability is not listed in the CISA KEV catalog; however, the low authentication bar (any registered user) makes it accessible to a broad attacker pool on sites with open user registration.

RemediationAI

Update Fluent Support Pro to a version newer than 2.3.1 via the WordPress plugin repository or the vendor site at https://fluentsupport.com/. An exact fixed version number was not identified in the available intelligence - consult the vendor's changelog or the Wordfence advisory at https://www.wordfence.com/threat-intel/vulnerabilities/id/2a7b4c3c-a8a0-4f16-bfcb-5c2cd479fb9a?source=cve to confirm the minimum safe version before upgrading. As a compensating control on sites where an immediate update is not feasible, disabling open user registration (Settings > General > uncheck 'Anyone can register') eliminates external attacker access to subscriber-level sessions, though it does not remove the vulnerability for already-registered users. A Web Application Firewall rule targeting the specific vulnerable endpoint (if identified by Wordfence) can serve as an additional interim layer.

Affected VersionsENISA

Fluent Support Pro 0 ≤2.3.1

Affected Packages

euvd fluent_support_pro no fix

Source: OSV (Open Source Vulnerabilities)

Affects your stack

Affects 1 package in euvd

Checking this CVE against your own stacks and servers is part of the Basic plan and up.

Technical ContextAI · show details

Fluent Support Pro is a premium WordPress helpdesk and customer support ticket plugin. WordPress enforces access control through a capabilities system tied to user roles (Subscriber, Contributor, Author, Editor, Administrator). CWE-862 (Missing Authorization) occurs when code executes a privileged operation without first calling a capability check - typically current_user_can() in the WordPress context. The affected code path in versions up to 2.3.1 performs no such check, meaning any authenticated session token, regardless of role, can trigger the function. The CPE string cpe:2.3:a:fluent_support:fluent_support_pro:*:*:*:*:*:*:*:* confirms all releases through 2.3.1 are in scope.

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  • Exploit and PoC references, threat intelligence from 22 sources

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Severity by source

Vendor (Wordfence) PRIMARY 4.3 MEDIUM
AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:L/A:N
vuln.today AI 4.3 MEDIUM

Network-reachable via HTTP with low-privilege subscriber auth required (PR:L); no confidentiality or availability impact; integrity limited to the unauthorized action scope.

3.1 AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:L/A:N
4.0 AV:N/AC:L/AT:N/PR:L/UI:N/VC:N/VI:L/VA:N/SC:N/SI:N/SA:N

Primary rating from Vendor (Wordfence).

CVSS VectorVendor: Wordfence

Attack Vector
Network
Attack Complexity
Low
Privileges Required
Low
User Interaction
None
Scope
Unchanged
Confidentiality
None
Integrity
Low
Availability
None

DescriptionCVE.org

The Fluent Support Pro plugin for WordPress is vulnerable to unauthorized access due to a missing capability check on a function in all versions up to, and including, 2.3.1. This makes it possible for authenticated attackers, with Subscriber-level access and above, to perform an unauthorized action.

Threat Intelligence Overview

EPSS Score
0.2%
Top 94% exploitable
Prevalence
Medium
premium WordPress helpdesk plugin, moderate business-site adoption
Social Media
1
Sightings
Data Quality
5 sources
Confidence: Medium

How this decision was reached

The engine reads each signal below and applies a fixed list of rules from top to bottom. The first rule that matches sets the recommended action – like a statement, every line is shown.

SignalValue
Severity MEDIUM
CISA KEV No
Public POC No
EPSS 0.2%
Patch available No
Active threat No
Deciding rule
MEDIUM severity (CVSS 4.0-6.9)
What every action level means
Emergency Immediate action required. Criteria: CRITICAL + in CISA KEV (actively exploited) without patch, OR CRITICAL + EPSS > 30% without patch, OR CRITICAL + active threat signals without patch.
Act Now Prioritize within 24-48h. Criteria: in KEV with patch available, OR CRITICAL + public POC, OR HIGH + EPSS > 10%, OR CRITICAL + active threat, OR any CRITICAL severity.
This Week Schedule remediation this week. Criteria: HIGH severity (CVSS 7.0-8.9). Patch within normal change window.
This Month Plan within 30 days. Criteria: MEDIUM severity (CVSS 4.0-6.9), lower exploitation probability. Include in regular patch cycle.
Monitor Track and reassess. Criteria: LOW severity (CVSS 0.1-3.9), minimal exploitation risk. No immediate action needed.

SSVC AssessmentENISA

SSVC Decision· derived
Scheduled
Exploitation
None
System Exposure· derived
Open
Automatable
No
Human Impact· derived
Medium
Technical Impact
Partial

Priority Score

22
Low Medium High Critical
KEV: 0
EPSS: 0
CVSS: +22
PoC: 0
Weaponized: 0
Threat intel: 0
Gov advisory: 0

Attack Technique

Authentication bypass attacks exploit flaws in the verification mechanisms that control access to systems and applications.

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