Vulnerability Assessment
| Impact | CVSS score of 8.1 (HIGH). Attack characteristics: network attack vector, high complexity, no privileges required, no user interaction not required. Public proof-of-concept exploit code is available. EPSS exploitation probability: 1.02%. |
| Exploit ScenarioDerived | This vulnerability can be exploited remotely over the network. Successful exploitation could compromise the high-severity affected system. |
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Alert meAnalysisAI
Enhancesoft osTicket before 1.10.2 allows remote attackers to reset arbitrary passwords (when an associated e-mail address is known) by leveraging guest access and guessing a 6-digit number. Rated high severity (CVSS 8.1), this vulnerability is remotely exploitable, no authentication required. Public exploit code available and no vendor patch available.
RemediationAI
No vendor patch is available at time of analysis. Monitor vendor advisories for updates. Apply vendor patches when available. Implement network segmentation and monitoring as interim mitigations.
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Technical ContextAI · show details
Enhancesoft osTicket before 1.10.2 allows remote attackers to reset arbitrary passwords (when an associated e-mail address is known) by leveraging guest access and guessing a 6-digit number. Affected products include: Enhancesoft Osticket. Version information: before 1.10.2.
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Severity by source
AV:N/AC:H/PR:N/UI:N/S:U/C:H/I:H/A:H
Primary rating from NVD · only source for this CVE.
CVSS VectorNVD
DescriptionNVD
Enhancesoft osTicket before 1.10.2 allows remote attackers to reset arbitrary passwords (when an associated e-mail address is known) by leveraging guest access and guessing a 6-digit number.
Threat Intelligence Overview
How this decision was reached
The engine reads each signal below and applies a fixed list of rules from top to bottom. The first rule that matches sets the recommended action – like a statement, every line is shown.
What every action level means
SSVC AssessmentENISA
Priority Score
Attack Technique
Information disclosure occurs when an application unintentionally exposes sensitive data that aids attackers in reconnaissance or directly compromises security.
Affected Products (CPE)NVD
SSRF exists in osTicket before 1.14.3, where an attacker can add malicious file to server or perform port scanning. Rate
osTicket 1.10.1 provides a functionality to upload 'html' files with associated formats. Rated critical severity (CVSS 9
Arbitrary local file read in Enhancesoft osTicket 1.18.x (before 1.18.3) and 1.17.x (before 1.17.7) lets a remote unauth
An issue was discovered in osTicket before 1.10.7 and 1.12.x before 1.12.1. Rated high severity (CVSS 8.8), this vulnera
In osTicket before 1.10.1, SQL injection is possible by constructing an array via use of square brackets at the end of a
An issue was discovered in osTicket before 1.10.7 and 1.12.x before 1.12.1. Rated medium severity (CVSS 6.1), this vulne
A denial of service attack might be launched against the server if an unusually lengthy password (more than 10000000 cha
A SQL injection vulnerability in the "Search" functionality of "tickets.php" page in osTicket 1.15.x allows authenticate
In osTicket before 1.12, XSS exists via /upload/file.php, /upload/scp/users.php?do=import-users, and /upload/scp/ajax.ph
Cross-site scripting (XSS) vulnerability in /scp/index.php in Enhancesoft osTicket before 1.10.2 allows remote attackers
Cross-site scripting (XSS) vulnerability in /scp/directory.php in Enhancesoft osTicket before 1.10.2 allows remote attac
A SQL injection vulnerability in the "Search" functionality of "tickets.php" page in osTicket <=1.17.5 allows authentica
NVD
CVE.org
EPSS
VulDB
GitHub PoC
Exploit-DB