Vulnerability Assessment
| Weakness |
CWE
OWASP Top 10:2025
A05:2025 - Injection
ASVS 5.0
V1 - Encoding and Sanitization Parameterized queries, prepared statements
MITRE ATT&CK
2 techniques across 2 tactics: Initial Access, Persistence The technique list with ATT&CK links and the kill-chain view is part of the Basic plan and up. |
| Impact | CVSS score of 9.8 (CRITICAL). Attack characteristics: network attack vector, low complexity, no privileges required, no user interaction not required. Public proof-of-concept exploit code is available. EPSS exploitation probability: 1.97%. |
| Exploit ScenarioDerived | A remote attacker could execute arbitrary SQL commands against the database by sending crafted requests to the affected application. No authentication is required to exploit this vulnerability. |
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Alert meAnalysisAI
In osTicket before 1.10.1, SQL injection is possible by constructing an array via use of square brackets at the end of a parameter name, as demonstrated by the key parameter to file.php. Rated critical severity (CVSS 9.8), this vulnerability is remotely exploitable, no authentication required, low attack complexity. Public exploit code available.
RemediationAI
A vendor patch is available. Apply the latest security update as soon as possible. Use parameterized queries/prepared statements. Never concatenate user input into SQL. Apply least-privilege database permissions.
Affects your stack
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Checking this CVE against your own stacks and servers is part of the Basic plan and up.
Technical ContextAI · show details
This vulnerability is classified as SQL Injection (CWE-89), which allows attackers to execute arbitrary SQL commands against the database. In osTicket before 1.10.1, SQL injection is possible by constructing an array via use of square brackets at the end of a parameter name, as demonstrated by the key parameter to file.php. Affected products include: Osticket. Version information: before 1.10.1.
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- Exploit and PoC references, threat intelligence from 22 sources
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Severity by source
AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H
Primary rating from NVD · only source for this CVE.
CVSS VectorNVD
DescriptionCVE.org
In osTicket before 1.10.1, SQL injection is possible by constructing an array via use of square brackets at the end of a parameter name, as demonstrated by the key parameter to file.php.
Threat Intelligence Overview
NVD
CVE.org
EPSS
Exploit-DB
How this decision was reached
The engine reads each signal below and applies a fixed list of rules from top to bottom. The first rule that matches sets the recommended action – like a statement, every line is shown.
What every action level means
SSVC AssessmentENISA
Priority Score
Attack Technique
SQL injection exploits the way applications construct database queries by mixing user input directly into SQL statements.
Affected Products (CPE)CVE.org
SSRF exists in osTicket before 1.14.3, where an attacker can add malicious file to server or perform port scanning. Rate
osTicket 1.10.1 provides a functionality to upload 'html' files with associated formats. Rated critical severity (CVSS 9
Arbitrary local file read in Enhancesoft osTicket 1.18.x (before 1.18.3) and 1.17.x (before 1.17.7) lets a remote unauth
An issue was discovered in osTicket before 1.10.7 and 1.12.x before 1.12.1. Rated high severity (CVSS 8.8), this vulnera
An issue was discovered in osTicket before 1.10.7 and 1.12.x before 1.12.1. Rated medium severity (CVSS 6.1), this vulne
Enhancesoft osTicket before 1.10.2 allows remote attackers to reset arbitrary passwords (when an associated e-mail addre
A denial of service attack might be launched against the server if an unusually lengthy password (more than 10000000 cha
A SQL injection vulnerability in the "Search" functionality of "tickets.php" page in osTicket 1.15.x allows authenticate
In osTicket before 1.12, XSS exists via /upload/file.php, /upload/scp/users.php?do=import-users, and /upload/scp/ajax.ph
Cross-site scripting (XSS) vulnerability in /scp/index.php in Enhancesoft osTicket before 1.10.2 allows remote attackers
Cross-site scripting (XSS) vulnerability in /scp/directory.php in Enhancesoft osTicket before 1.10.2 allows remote attac
A SQL injection vulnerability in the "Search" functionality of "tickets.php" page in osTicket <=1.17.5 allows authentica
GitHub PoC