Osticket
CVE-2019-14749
HIGH
Severity by source
AV:N/AC:L/PR:N/UI:R/S:U/C:H/I:H/A:H
Primary rating from NVD · only source for this CVE.
CVSS VectorNVD
CVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:U/C:H/I:H/A:H
Lifecycle Timeline
1DescriptionNVD
An issue was discovered in osTicket before 1.10.7 and 1.12.x before 1.12.1. CSV (aka Formula) injection exists in the export spreadsheets functionality. These spreadsheets are generated dynamically from unvalidated or unfiltered user input in the Name and Internal Notes fields in the Users tab, and the Issue Summary field in the tickets tab. This allows other agents to download data in a .csv file format or .xls file format. This is used as input for spreadsheet applications such as Excel and OpenOffice Calc, resulting in a situation where cells in the spreadsheets can contain input from an untrusted source. As a result, the end user who is accessing the exported spreadsheet can be affected.
AnalysisAI
An issue was discovered in osTicket before 1.10.7 and 1.12.x before 1.12.1. Rated high severity (CVSS 8.8), this vulnerability is remotely exploitable, no authentication required, low attack complexity. Public exploit code available.
Technical ContextAI
This vulnerability is classified under CWE-1236. An issue was discovered in osTicket before 1.10.7 and 1.12.x before 1.12.1. CSV (aka Formula) injection exists in the export spreadsheets functionality. These spreadsheets are generated dynamically from unvalidated or unfiltered user input in the Name and Internal Notes fields in the Users tab, and the Issue Summary field in the tickets tab. This allows other agents to download data in a .csv file format or .xls file format. This is used as input for spreadsheet applications such as Excel and OpenOffice Calc, resulting in a situation where cells in the spreadsheets can contain input from an untrusted source. As a result, the end user who is accessing the exported spreadsheet can be affected. Affected products include: Enhancesoft Osticket. Version information: before 1.10.7.
RemediationAI
A vendor patch is available. Apply the latest security update as soon as possible. Apply vendor patches when available. Implement network segmentation and monitoring as interim mitigations.
SSRF exists in osTicket before 1.14.3, where an attacker can add malicious file to server or perform port scanning. Rate
osTicket 1.10.1 provides a functionality to upload 'html' files with associated formats. Rated critical severity (CVSS 9
Arbitrary local file read in Enhancesoft osTicket 1.18.x (before 1.18.3) and 1.17.x (before 1.17.7) lets a remote unauth
In osTicket before 1.10.1, SQL injection is possible by constructing an array via use of square brackets at the end of a
An issue was discovered in osTicket before 1.10.7 and 1.12.x before 1.12.1. Rated medium severity (CVSS 6.1), this vulne
Enhancesoft osTicket before 1.10.2 allows remote attackers to reset arbitrary passwords (when an associated e-mail addre
A denial of service attack might be launched against the server if an unusually lengthy password (more than 10000000 cha
A SQL injection vulnerability in the "Search" functionality of "tickets.php" page in osTicket 1.15.x allows authenticate
In osTicket before 1.12, XSS exists via /upload/file.php, /upload/scp/users.php?do=import-users, and /upload/scp/ajax.ph
Cross-site scripting (XSS) vulnerability in /scp/index.php in Enhancesoft osTicket before 1.10.2 allows remote attackers
Cross-site scripting (XSS) vulnerability in /scp/directory.php in Enhancesoft osTicket before 1.10.2 allows remote attac
A SQL injection vulnerability in the "Search" functionality of "tickets.php" page in osTicket <=1.17.5 allows authentica
Same technique Code Injection
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External POC / Exploit Code
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