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Sysaid CVE-2015-2997

MEDIUM
Information Exposure (CWE-200)
2015-06-08 cve@mitre.org
5.0
CVSS 2.0 · NVD
View

Vulnerability Assessment

Weakness
CWE
OWASP Top 10:2025
A01:2025 - Broken Access Control
ASVS 5.0
V14 - Data Protection Data exposure prevention
MITRE ATT&CK

2 techniques across 2 tactics: Collection, Discovery

The technique list with ATT&CK links and the kill-chain view is part of the Basic plan and up.

Impact

CVSS score of 5.0 (MEDIUM). Attack characteristics: network attack vector, low complexity. Public proof-of-concept exploit code is available. EPSS exploitation probability: 80.83%.

Exploit ScenarioDerived

A remote attacker could access sensitive data that should not be disclosed by sending crafted requests to the affected application.

This Month Plan within 30 days. Why: MEDIUM severity (CVSS 4.0-6.9).
No patch listed yet 80.8% exploitation probability (EPSS)

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AnalysisAI

SysAid Help Desk before 15.2 allows remote attackers to obtain sensitive information via an invalid value in the accountid parameter to getAgentLogFile, as demonstrated by a large directory traversal. Rated medium severity (CVSS 5.0), this vulnerability is remotely exploitable, low attack complexity. Public exploit code available and EPSS exploitation probability 80.8%.

RemediationAI

No vendor patch is available at time of analysis. Monitor vendor advisories for updates. Minimize information in error messages, implement proper access controls, encrypt sensitive data at rest and in transit.

Affects your stack

Find out whether the stacks and servers you run are on an affected version.

Checking this CVE against your own stacks and servers is part of the Basic plan and up.

Technical ContextAI · show details

This vulnerability is classified as Exposure of Sensitive Information (CWE-200), which allows attackers to access sensitive data that should not be disclosed. SysAid Help Desk before 15.2 allows remote attackers to obtain sensitive information via an invalid value in the accountid parameter to getAgentLogFile, as demonstrated by a large directory traversal sequence, which reveals the installation path in an error message. Affected products include: Sysaid. Version information: before 15.2.

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  • Exploit and PoC references, threat intelligence from 22 sources

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Severity by source

NVD PRIMARY 5.0 MEDIUM
AV:N/AC:L/Au:N/C:P/I:N/A:N

Primary rating from NVD · only source for this CVE.

CVSS VectorNVD

Attack Vector
Network
Attack Complexity
Low
Confidentiality
P
Integrity
None
Availability
None

DescriptionCVE.org

SysAid Help Desk before 15.2 allows remote attackers to obtain sensitive information via an invalid value in the accountid parameter to getAgentLogFile, as demonstrated by a large directory traversal sequence, which reveals the installation path in an error message.

Threat Intelligence Overview

Threat Score
4.9/10
Composite threat intelligence
EPSS Score
80.8%
Top 1% exploitable
Exploit
POC
Public exploit code exists
Data Quality
4 sources
Confidence: Medium

How this decision was reached

The engine reads each signal below and applies a fixed list of rules from top to bottom. The first rule that matches sets the recommended action – like a statement, every line is shown.

SignalValue
Severity MEDIUM
CISA KEV No
Public POC Yes
EPSS 80.8%
Patch available No
Active threat Yes
Deciding rule
MEDIUM severity (CVSS 4.0-6.9)
What every action level means
Emergency Immediate action required. Criteria: CRITICAL + in CISA KEV (actively exploited) without patch, OR CRITICAL + EPSS > 30% without patch, OR CRITICAL + active threat signals without patch.
Act Now Prioritize within 24-48h. Criteria: in KEV with patch available, OR CRITICAL + public POC, OR HIGH + EPSS > 10%, OR CRITICAL + active threat, OR any CRITICAL severity.
This Week Schedule remediation this week. Criteria: HIGH severity (CVSS 7.0-8.9). Patch within normal change window.
This Month Plan within 30 days. Criteria: MEDIUM severity (CVSS 4.0-6.9), lower exploitation probability. Include in regular patch cycle.
Monitor Track and reassess. Criteria: LOW severity (CVSS 0.1-3.9), minimal exploitation risk. No immediate action needed.

SSVC AssessmentENISA

SSVC Decision· derived
Scheduled
Exploitation· derived
Poc
System Exposure· derived
Open
Automatable· derived
No
Human Impact· derived
Medium

Priority Score

126
Low Medium High Critical
KEV: 0
EPSS: +81
CVSS: +25
PoC: +20
Weaponized: 0
Threat intel: 0
Gov advisory: 0

Attack Technique

Path traversal exploits occur when applications use user-controlled input to construct file system paths without proper validation.

Information disclosure occurs when an application unintentionally exposes sensitive data that aids attackers in reconnaissance or directly compromises security.

Affected Products (CPE)CVE.org

cpe:2.3:a:sysaid:sysaid:*:*:*:*:*:*:*:*

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