Sysaid
CVE-2025-2777
CRITICAL
Vulnerability Assessment
| Weakness |
CWE
OWASP Top 10:2025
A02:2025 - Security Misconfiguration
ASVS 5.0
V13 - Configuration XML external entity prevention
MITRE ATT&CK
2 techniques across 2 tactics: Initial Access, Collection The technique list with ATT&CK links and the kill-chain view is part of the Basic plan and up. |
| Impact | CVSS score of 9.3 (CRITICAL). Attack characteristics: network attack vector, low complexity, no privileges required, no user interaction not required. Public proof-of-concept exploit code is available. EPSS exploitation probability: 24.65%. |
| Exploit ScenarioDerived | A remote attacker could read arbitrary files or perform SSRF through XML processing by sending crafted requests to the affected application. No authentication is required to exploit this vulnerability. |
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Alert meAnalysisAIv1 – Mar 28, 2026
SysAid On-Prem versions <= 23.3.40 are vulnerable to an unauthenticated XML External Entity (XXE) vulnerability in the lshw processing functionality, allowing for administrator account takeover and. Rated critical severity (CVSS 9.3), this vulnerability is remotely exploitable, no authentication required, low attack complexity. Public exploit code available and EPSS exploitation probability 24.6%.
RemediationAI
No vendor patch is available at time of analysis. Monitor vendor advisories for updates. Disable external entity processing in XML parsers, use JSON instead of XML where possible.
Affects your stack
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Checking this CVE against your own stacks and servers is part of the Basic plan and up.
Technical ContextAI · show details
This vulnerability is classified as XML External Entity (XXE) (CWE-611), which allows attackers to read arbitrary files or perform SSRF through XML processing. SysAid On-Prem versions <= 23.3.40 are vulnerable to an unauthenticated XML External Entity (XXE) vulnerability in the lshw processing functionality, allowing for administrator account takeover and file read primitives. Affected products include: Sysaid.
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- Exploit and PoC references, threat intelligence from 22 sources
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Severity by source
AV:N/AC:L/PR:N/UI:N/S:C/C:H/I:N/A:L
Primary rating from NVD · only source for this CVE.
CVSS VectorNVD
Lifecycle Timeline
2DescriptionCVE.org
SysAid On-Prem versions <= 23.3.40 are vulnerable to an unauthenticated XML External Entity (XXE) vulnerability in the lshw processing functionality, allowing for administrator account takeover and file read primitives.
Executive ViewAI
CVE-2025-2777 presents critical security risk, a XML external entity vulnerability rated CVSS 9.3. Successful exploitation could critically impact the confidentiality, integrity, and availability of affected systems. With an EPSS score of 25%, exploitation is likely in exposed deployments. Organizations should apply vendor updates immediately when available and implement compensating controls in the interim.
Apply vendor patch. If immediate patching is not feasible: (1) Implement network-level access controls to limit exposure; (2) Enable enhanced monitoring and alerting; (3) Apply principle of least privilege.
Threat Intelligence Overview
NVD
CVE.org
EPSS
How this decision was reached
The engine reads each signal below and applies a fixed list of rules from top to bottom. The first rule that matches sets the recommended action – like a statement, every line is shown.
What every action level means
SSVC AssessmentENISA
Priority Score
Attack Technique
XML External Entity (XXE) attacks exploit XML parsers that process Document Type Definitions (DTDs) without proper restrictions.
Affected Products (CPE)CVE.org
In SysAid On-Premise before 23.3.36, a path traversal vulnerability leads to code execution after an attacker writes a f
SysAid On-Prem versions through 23.3.40 contain an unauthenticated XXE injection in the Checkin processing, enabling adm
SysAid On-Prem contains a second unauthenticated XXE injection in Server URL processing, providing an alternative attack
Multiple directory traversal vulnerabilities in SysAid Help Desk before 15.2 allow remote attackers to (1) read arbitrar
The RdsLogsEntry servlet in SysAid Help Desk before 15.2 does not properly check file extensions, which allows remote at
Unrestricted file upload vulnerability in ChangePhoto.jsp in SysAid Help Desk before 15.2 allows remote administrators t
SysAid Help Desk before 15.2 does not properly restrict access to certain functionality, which allows remote attackers t
SysAid Help Desk before 15.2 allows remote attackers to obtain sensitive information via an invalid value in the account
SysAid Help Desk before 15.2 uses a hardcoded encryption key, which makes it easier for remote attackers to obtain sensi
SysAid Help Desk before 15.2 allows remote attackers to cause a denial of service (CPU and memory consumption) via a lar
SysAid On-Premise 20.1.11, by default, allows the AJP protocol port, which is vulnerable to a GhostCat attack. Rated cri
SysAid 20.3.64 b14 is affected by Blind and Stacker SQL injection via AssetManagementChart.jsp (GET computerID), AssetMa
GitHub PoC
Exploit-DB