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Sysaid CVE-2025-2776

CRITICAL
Improper Restriction of XML External Entity Reference (CWE-611)
2025-05-07 disclosure@vulncheck.com
9.3
CVSS 3.1 · NVD
View

Vulnerability Assessment

Weakness
CWE
OWASP Top 10:2025
A02:2025 - Security Misconfiguration
ASVS 5.0
V13 - Configuration XML external entity prevention
MITRE ATT&CK

2 techniques across 2 tactics: Initial Access, Collection

The technique list with ATT&CK links and the kill-chain view is part of the Basic plan and up.

Impact

Critical risk (CVSS 9.3, EPSS 62.6%). Two independent XXE vectors indicate systemic XML parsing security issues in SysAid.

Exploit ScenarioDerived

If the Checkin XXE is patched, attackers can use the Server URL XXE to achieve the same file reading and credential extraction.

Emergency Immediate action required. Why: CRITICAL + in CISA KEV (actively exploited), no patch available.
Exploited in the wild (CISA KEV) No patch listed yet 62.6% exploitation probability (EPSS)

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AnalysisAIv1 – Mar 28, 2026

SysAid On-Prem contains a second unauthenticated XXE injection in Server URL processing, providing an alternative attack path to the Checkin XXE (CVE-2025-2775) for admin takeover.

Earlier versions of this analysis (1)
v1 Mar 28, 2026 - 18:40 CVSS 9.3

A second XXE injection in SysAid's Server URL processing provides an alternative unauthenticated file reading path alongside CVE-2025-2775.

RemediationAI

Apply SysAid updates addressing both XXE vulnerabilities. Implement comprehensive XML parsing hardening.

Affects your stack

Find out whether the stacks and servers you run are on an affected version.

Checking this CVE against your own stacks and servers is part of the Basic plan and up.

Technical ContextAI · show details

The CWE-611 XXE in Server URL XML processing provides a second exploitation vector for file reading and admin account compromise.

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  • Exploit and PoC references, threat intelligence from 22 sources

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Severity by source

NVD PRIMARY 9.3 CRITICAL
AV:N/AC:L/PR:N/UI:N/S:C/C:H/I:N/A:L

Primary rating from NVD · only source for this CVE.

CVSS VectorNVD

Attack Vector
Network
Attack Complexity
Low
Privileges Required
None
User Interaction
None
Scope
Changed
Confidentiality
High
Integrity
None
Availability
Low

Lifecycle Timeline

3
Added to CISA KEV
Oct 27, 2025 - 16:58 cisa
CISA KEV
PoC Detected
Oct 27, 2025 - 16:58 vuln.today
Public exploit code
CVE Published
May 07, 2025 - 15:15 nvd
CRITICAL 9.3

DescriptionCVE.org

SysAid On-Prem versions <= 23.3.40 are vulnerable to an unauthenticated XML External Entity (XXE) vulnerability in the Server URL processing functionality, allowing for administrator account takeover and file read primitives.

Executive ViewAI

Why It Matters

CVE-2025-2776 presents critical security risk, a XML external entity vulnerability rated CVSS 9.3. Successful exploitation could critically impact the confidentiality, integrity, and availability of affected systems. This vulnerability is actively exploited in the wild (KEV-listed) and requires immediate remediation. Immediate patching is required per CISA KEV mandate.

Business Impact: Severe
Compensating Controls

Apply vendor patch. If immediate patching is not feasible: (1) Implement network-level access controls to limit exposure; (2) Enable enhanced monitoring and alerting; (3) Apply principle of least privilege.

Threat Intelligence Overview

Threat Score
6.7/10
Composite threat intelligence
EPSS Score
62.6%
Top 2% exploitable
Exploit
POC
Public exploit code exists
Data Quality
4 sources
Confidence: Medium

How this decision was reached

The engine reads each signal below and applies a fixed list of rules from top to bottom. The first rule that matches sets the recommended action – like a statement, every line is shown.

SignalValue
Severity CRITICAL
CISA KEV Yes
Public POC Yes
EPSS 62.6%
Patch available No
Active threat Yes
Deciding rule
CRITICAL + in CISA KEV (actively exploited), no patch available
What every action level means
Emergency Immediate action required. Criteria: CRITICAL + in CISA KEV (actively exploited) without patch, OR CRITICAL + EPSS > 30% without patch, OR CRITICAL + active threat signals without patch.
Act Now Prioritize within 24-48h. Criteria: in KEV with patch available, OR CRITICAL + public POC, OR HIGH + EPSS > 10%, OR CRITICAL + active threat, OR any CRITICAL severity.
This Week Schedule remediation this week. Criteria: HIGH severity (CVSS 7.0-8.9). Patch within normal change window.
This Month Plan within 30 days. Criteria: MEDIUM severity (CVSS 4.0-6.9), lower exploitation probability. Include in regular patch cycle.
Monitor Track and reassess. Criteria: LOW severity (CVSS 0.1-3.9), minimal exploitation risk. No immediate action needed.

SSVC AssessmentENISA

SSVC Decision· derived
Immediate
Exploitation· derived
Active
System Exposure· derived
Open
Automatable· derived
Yes
Human Impact
Very High

Priority Score

179
Low Medium High Critical
KEV: +50
EPSS: +63
CVSS: +46
PoC: +20
Weaponized: 0
Threat intel: 0
Gov advisory: 0

Attack Technique

XML External Entity (XXE) attacks exploit XML parsers that process Document Type Definitions (DTDs) without proper restrictions.

Affected Products (CPE)CVE.org

cpe:2.3:a:sysaid:sysaid:*:*:*:*:on-premises:*:*:*

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