Severity by source
AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H
Primary rating from Vendor (GitHub_M) · only source for this CVE.
CVSS VectorVendor: GitHub_M
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H
Lifecycle Timeline
3DescriptionCVE.org
FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to version 1.8.224, the denylist that neutralizes dangerous file uploads (Helper::$restricted_extensions) is incomplete: it does not cover the .pht extension. The authenticated upload endpoint POST /uploads/upload (SecureController@upload) stores files with their original extension into the web-accessible directory storage/app/public/uploads/ (served at /storage/uploads/). On the standard Apache + libapache2-mod-php deployment, the default handler <FilesMatch ".+\.ph(ar|p[3457]?|t|tml)$"> executes .pht, so any authenticated agent can upload a .pht web shell and run arbitrary commands as the web-server user (www-data). This is a direct bypass of the fix for CVE-2025-48471, which added phtml/phar but not pht (nor phtm, phps). Version 1.8.224 contains an updated fix.
Articles & Coverage 2
AnalysisAI
Authenticated remote code execution in FreeScout help desk prior to version 1.8.224 allows any logged-in agent to upload a malicious .pht file that executes as PHP on the default Apache plus libapache2-mod-php stack, yielding arbitrary command execution as the www-data user. The flaw is a denylist bypass: the restricted-extension filter added by the earlier CVE-2025-48471 fix blocked phtml and phar but missed .pht (as well as .phtm and .phps), which Apache's default FilesMatch handler still runs as PHP. …
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Recommended ActionAI
Within 24 hours: inventory all FreeScout deployments, confirm versions below 1.8.224, disable file upload functionality in affected systems, and audit access logs for suspicious file uploads from agent accounts. …
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File upload bypass in FreeScout 1.8.206 — patch bypass for CVE-2026-27636. PoC and patch available. CVSS 10.0.
Remote code execution in FreeScout prior to version 1.8.206 allows authenticated users to upload `.htaccess` files that
Predictable password reset tokens in FreeScout help desk before 1.8.206. Weak random number generation allows attackers
FreeScout is a self-hosted help desk and shared mailbox. Rated critical severity (CVSS 9.0), this vulnerability is remot
FreeScout is a self-hosted help desk and shared mailbox. Rated high severity (CVSS 8.0), this vulnerability is remotely
FreeScout is an open source help desk and shared inbox built with PHP. Rated high severity (CVSS 7.1), this vulnerabilit
FreeScout is a free, self-hosted help desk and shared mailbox. Rated medium severity (CVSS 6.3), this vulnerability is r
FreeScout is a free, self-hosted help desk and shared mailbox. Rated medium severity (CVSS 6.1), this vulnerability is r
Anonymous account takeover in FreeScout help desk before 1.8.224 lets an unauthenticated attacker seize the lowest-id ac
A stored cross-site scripting (XSS) vulnerability exists in FreeScout help desk software versions 1.8.208 and below, whe
Arbitrary file write in FreeScout (prior to 1.8.215) allows authenticated administrators to achieve remote code executio
Unauthenticated account takeover in FreeScout versions prior to 1.8.217 allows remote attackers to gain permanent access
Same technique File Upload
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External POC / Exploit Code
Leaving vuln.today
EUVD-2026-46083